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Trash folder

I have over 800 emails in my trash folder. Do they delete automatically every month? If not, how do I empty the folder? Also, when I take a screenshot of something, how d… (read more)

I have over 800 emails in my trash folder. Do they delete automatically every month? If not, how do I empty the folder? Also, when I take a screenshot of something, how do I email the screenshot?

Thank you very much!

Asked by Twotutor 16 hours ago

Last reply by Dropa 6 hours ago

Play buttons don't work

Hello, Lately play buttons haven't been working, it may have started with the latest update. It works on YouTube videos but I can't start a trailer on IMDB or play a son… (read more)

Hello,

Lately play buttons haven't been working, it may have started with the latest update. It works on YouTube videos but I can't start a trailer on IMDB or play a song on Bandcamp, and lots of other sites aren't working. Firefox 111.0 64-bit and Windows 8.1

Asked by amb12 11 hours ago

Last reply by cor-el 8 hours ago

Jibberish

I'm having trouble with reading basic copy on Firefox. I've attached a set of screen grabs, one from Firefox, one from Chrome. You can see that the written copy on the Fi… (read more)

I'm having trouble with reading basic copy on Firefox. I've attached a set of screen grabs, one from Firefox, one from Chrome. You can see that the written copy on the Firefox version shows as jibberish. Chrome works fine. What is the Problem. I can find nothing on this. THANK YOU!

Asked by between2tides 14 hours ago

Last reply by cor-el 9 hours ago

I can't paste text into my emails anymore. I contacted microsoft. We ran tests and it's not them. please help

I can't paste text into my emails anymore. When I try the menu only says "Emoji." "Copy" & "cut" are grayed out. I contacted microsoft. We ran tests and it's not … (read more)

I can't paste text into my emails anymore. When I try the menu only says "Emoji." "Copy" & "cut" are grayed out.

I contacted microsoft. We ran tests and it's not them-pasting is no problem on Chrome & Edge. I want to keep using Firefox but I need to be able to paste text into emails! please help.

Asked by LynneaB 14 hours ago

Last reply by cor-el 9 hours ago

ANNOYING POPINS

Hi- it's driving me crazy. when I open firefox now a black box shoots in from the right with an annoying noise with all the twitter things and emails and other junk. p… (read more)

Hi- it's driving me crazy. when I open firefox now a black box shoots in from the right with an annoying noise with all the twitter things and emails and other junk. please tell me how to stop it before I throw my laptop out the window. thanks

Asked by detroit42 12 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

My Firefox account has disappeared.

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account u… (read more)

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account using login information stored in my password manager, and I got prompted to make a new account. There seems to be no record of my old account, no saved bookmarks, passwords, or history with other products like Firefox Monitor. To my knowledge I never got a notice that my account was being terminated. Is it possible to recover my account?

Asked by gpmach5 16 hours ago

Last reply by JJAskiz 12 hours ago

Firefox keeps crashing. Version 111.0

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230… (read more)

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230320 bp-4206a498-bc21-45d4-91b8-2edb40230320 bp-230d21d1-0527-4806-9da1-9aa8b0230320

Asked by deep.maniyar 17 hours ago

Last reply by TyDraniu 12 hours ago

Bookmarks

Dear Firefox, I had to buy a new computer and when I tried to sign in to my Firefox account I could'nt remember my password, so I had to reset it. Doing so I lost all my… (read more)

Dear Firefox,

I had to buy a new computer and when I tried to sign in to my Firefox account I could'nt remember my password, so I had to reset it. Doing so I lost all my bookmarks.

Is there a way that I can recover them.

Many thanks.

Greg.

[email removed from public]

Asked by gregboy 1 day ago

Last reply by cor-el 1 day ago

UPS website won't load

Hello, I haven't been able to get UPS to work through Firefox. It works in Chrome....other browsers. NOT firebox which is my homepage browser. I have added it in the pri… (read more)

Hello, I haven't been able to get UPS to work through Firefox. It works in Chrome....other browsers. NOT firebox which is my homepage browser. I have added it in the privacy section and it that doesn't seem to do it. Thanks! Alison

Asked by akhoekstra 2 days ago

Last reply by cor-el 2 days ago

Application error: a client-side exception has occurred (see the browser console for more information).

This error comes up on so many sites now. I am thinking of deleting this terrible browser and moving to chrome despite all of my uni resources being on firefox. Does anyo… (read more)

This error comes up on so many sites now. I am thinking of deleting this terrible browser and moving to chrome despite all of my uni resources being on firefox. Does anyone reccomend browsers?

I have tried everything and nothing works, I can only use websites in troubleshoot mode but don't unsderstand what the problem is in the code (I am not a dev or software engineer so I have trouble getting rid of the problem in code because I barely understand the code).

I don't want to have to only use this browser on troubleshoot mode, I have tried disabling add-ons that could be the issue like Adblocker but to no avail.

This is now effecting my studying and dissertation writing.

Asked by Mae 2 days ago

Last reply by cor-el 2 days ago

Google Search Layout Confirmation

Hello. When performing a Google search in FF 'and' in Opera, the following is what I see: The name of the website with the website link below it (and a colored website … (read more)

Hello.

When performing a Google search in FF 'and' in Opera, the following is what I see:

The name of the website with the website link below it (and a colored website icon on the left side).

This would 'appear' to be a new layout since, even after clearing cookies, refreshing the page, closing the browser, and rebooting the computer, the issue persists

Q: Are other FF users seeing the same layout when performing a Google search (If not, what is the layout?).

A:

Q. Is there a way to 'revert' back to the original layout?

A:

Asked by Buddy2014 2 days ago

Last reply by cor-el 2 days ago

Autofill forms

I have two autofill addresses that i want to use, when i happen to type in a form on a website it saves it to autofill which I dont want. where is the option to save futu… (read more)

I have two autofill addresses that i want to use, when i happen to type in a form on a website it saves it to autofill which I dont want. where is the option to save future autofills on/off

Asked by darkicedagger 2 days ago

Last reply by cor-el 2 days ago