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Social Security Web Site refuses to Allow Log in using Current Firefox

Unable to log into SSA since the update (it seems however since you are changing this weekly or hourly it seems sometimes I do not know what the version was when I logged… (read more)

Unable to log into SSA since the update (it seems however since you are changing this weekly or hourly it seems sometimes I do not know what the version was when I logged in last) I am at 144.0 and can log in without an issue using Chrome. How can this be fixed? From what I can tell it seems to not allow a return from server when you click on LOGIN on SSA <ssa.gov/myaccount/> I can get in with out a problem using Chrome. Please let me know what the fix is.

Archived 5 140

Your browser is not currently supported - twitch.tv

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24 apt list --installed | grep firefox firefox/mozilla,now 144.0.2~bui… (read more)

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24

apt list --installed | grep firefox firefox/mozilla,now 144.0.2~build1 amd64 [installed]

Attempting to log in returns the generic "Your browser is not currently supported"

Solved Archived 8 2409

Linux mint firefox and google street view

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come b… (read more)

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

Solved Archived 15 397

immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scienc… (read more)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Solved Archived 15 545

Continued failure of Firefox v 144 to cop with Web Forms

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0 In the … (read more)

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0

In the last couple of years I have found webforms on Firefox seem to omit links or progress buttons like CONTINUE. When I check with the issuer or my colleagues I find they all use CHROME.

I have wasted a great deal of time on what I would have thought is a Minimum requirement issue.

Please give me one reason why I should stay with Firefox and not change to Chrome

thank you

Solved Archived 7 230

A single page on the paypal site displays with huge icons and only shows 1//4 of the page to the left. Text appears normal

I am trying to pull up the list of the subscriptions and auto payments I have on Paypal. All the other pages on the site display correctly. Microsoft Edge displays the … (read more)

I am trying to pull up the list of the subscriptions and auto payments I have on Paypal. All the other pages on the site display correctly. Microsoft Edge displays the page correctly.

I have attached two screenshots, the first is how Firefox shows it. the second is the correct display using Microsoft Edge.

Note the correct page shows a lot of offers on the right side with the list of payments icons on the left in proper form. The incorrect screenshot does not show the right side offer material at all . The layout of the text and icons are nothing like they should be.

Changing the magnification does not help as my other Paypal pages are affected and the result is just a smaller version of the incorrect page with the icons still offset and is not usable for it's intended purpose.. Also the text is to small to read.

When I first try to open the page it flashes momentarily on the correct view, then immediately goes to the bad view. Is it possible there is some "locking" factor missing when I get the flash display?

This started within the last 6 months. I suspect something about the page is not on the same criteria as Firefox. If no one else has seen this then I must have something inconsistent with that page.

Archived 2 130

Data Tables open but close immedaitely

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables… (read more)

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables they close immediately, but if I use my tablet with a different browser they will remain open. I believe this is a simple setting that I need to adjust, but I don't know enough to figure it out.

Archived 8 220

Youtube webside is not usable on firefox

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anyth… (read more)

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

Archived 4 269

Yahoo Mail: No Internet Connection

On nearly a daily basis, at some point my Yahoo mail tab indicates a lost internet connection when I have no internet connection issues with any other site... including Y… (read more)

On nearly a daily basis, at some point my Yahoo mail tab indicates a lost internet connection when I have no internet connection issues with any other site... including Yahoo. At first I could simply close the yahoo mail tab and reload it, but now I have to log completely out of my computer to restart it. If I simply try to open mail again, the tab simply continually searches for the site (at this point it has been trying to open the site for about 15 min). In searching for a fix, I found numerous other people have had the same issue (seems to go back as far as 2023, but in only started for me since upgrading to a new laptop). It seems to be only a Mozilla Firefox issue - but since Mozilla is my preferred browser I'd like to see if there is a fix before moving to another browser. Thanks for any guidance anyone can provide.

Archived 1 120

Pages or movies not supported

There have been several links or Youtube movies that come back saying that my browser doesn't support that page. https://www.youtube.com/watch?v=eKmoGhvYA1Q https://searc… (read more)

There have been several links or Youtube movies that come back saying that my browser doesn't support that page.

https://www.youtube.com/watch?v=eKmoGhvYA1Q

https://search.pch.com/search?q=jewel+of+the+nile&wunv=2

Archived 2 80

Outlook/Hotmail won't open

After years of opening Outlook/Hotmail from my bookmarks or by entering the address, suddenly five days ago I can’t. All I get is a blank page with the address in the ad… (read more)

After years of opening Outlook/Hotmail from my bookmarks or by entering the address, suddenly five days ago I can’t. All I get is a blank page with the address in the address bar (image attached). Using the same address, I can open it in MS Edge and Norton Private Browser, which has all of the Firefox bookmarks. I’ve spoken with Norton help, thinking that their program caused this, but they couldn’t solve it. Thank you

Archived 1 220

printing a pdf from gmal downloads the file as a print dialog instead with a random filename

When i try to print a pdf file trough gmail trough the preview window of the pdf, instead of printing it downloads a pdf file with a very long name (example of real filen… (read more)

When i try to print a pdf file trough gmail trough the preview window of the pdf, instead of printing it downloads a pdf file with a very long name (example of real filename: ACFrOgAcZiEDMs3JEBQmIpDaAGloJLSCzqQnju2ahdPe2m6v--kxq5xmHsQ3_OiYnd1RVZ5fR46JDQDXONNeSB2VeMNtaXzW3U7wPL1OahSYDRH2GxIrcVbFC68h2sFQPuJpmH_Id0M_oYukAKAjAq4dkn6a4oiPfF9Un5V3Cw==) which looks like javascript to me.

when I open the pdf file (my default viewer is adobe acrobat) it opens the file instantly with the print dialog open.

I have tried about:config booleans regarding opening and downloading pdfs

I have tried checking firefox settings and there is only "always ask", "save file" and "adobe acrobat" options and no "open in firefox" option and when i make it "always ask" and choose "open in firefox" from that option it just repeatedly gives me the "ask" window on new tabs each time i click ok.

I have also checked popups for gmail, they were not blocked so i have disabled and re-unblocked popups from gmail site

it works on every other site but gmail which is the main place i need to print files from.

Archived 1 280

Web API AudioTrack property

Hi, I’m trying to use the audioTracks API from the Web API. I found out that I need to enable a specific flag in Firefox, but it doesn’t seem to be working as expected. E… (read more)

Hi, I’m trying to use the audioTracks API from the Web API. I found out that I need to enable a specific flag in Firefox, but it doesn’t seem to be working as expected. Even though my video has multiple audio tracks, it only shows one audio track and doesn’t list their properties correctly. But In Chrome, Edge and Safari it is working as expected. Here I am attaching the screenshots of both Firefox and Chrome for comparison. The Blank drop down is from FireFox.

Archived 1 60

Firefox Issues With Outlook Login

Hello Support Team, Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign i… (read more)

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

  • Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
  • Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
  • Disabled Extensions (Did Not Resolve)
  • Disabled Privacy Settings (Did Not Resolve)
  • Cleared Cookies, History, Cache (Did Not Resolve)
  • Cleared Forms (Did Not Resolve)
  • Tried Private Window (Did Not Resolve)
  • Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

Archived 1 220

Facebook videocalls

Does anybody know if there are any plans on updates that would allow Facebook-users to make videocalls on Firefox again, with the new E2EE-feature? Currently it is not po… (read more)

Does anybody know if there are any plans on updates that would allow Facebook-users to make videocalls on Firefox again, with the new E2EE-feature? Currently it is not possible on Firefox at all since Firefox does not support this feature and switching to another browser for each videocall is a bit troublesome, so an update would be greatly appreciated.

Archived 1 200

Can't Select Product Images in EBay

What should happen is that the main image should change on mouse hover over one of the images from the column on the left. Also it should be possible to use the left or r… (read more)

What should happen is that the main image should change on mouse hover over one of the images from the column on the left. Also it should be possible to use the left or right navigation arrows on the main image to cycle through the images. Neither of these actions is possible. It works fine on Edge.

Solved Archived 3 180

Page not loading correctly

Hello, Having some issues with two websites that don't load correctly. Can you help me with this ? It has been going on for a while withe my car brand website configurat… (read more)

Hello, Having some issues with two websites that don't load correctly. Can you help me with this ? It has been going on for a while withe my car brand website configuration page so I have to use Safari for that, but today it happened with my bank website. Please see the car website screen shots attached. Thanks Joseph

Archived 2 60