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  • Solved

Wall Street Journal Comments Not Appearing in Firefox

Hello, For the past couple weeks, comments on WSJ articles and opinions have not shown up in Firefox. They show up just fine if I use Edge. I'm running Firefox 128.0.2… (read more)

Hello,

For the past couple weeks, comments on WSJ articles and opinions have not shown up in Firefox. They show up just fine if I use Edge. I'm running Firefox 128.0.2 on a Windows 10 computer.

I run uBlock origin. I tried disabling it, but that has no effect on the problem.

Any help would be appreciated. Thanks in advance.

Asked by g_e_fox 4 months ago

Answered by g_e_fox 4 months ago

Exceptions

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. Th… (read more)

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. They have released a reporting tool recently within Xactanalysis, and the issue is I cannot use with Firefox browser. This works with Chrome, however I would prefer to use Firefox.

I have entered the website address in the exceptions page, but still won't work. When asking Xactware for assistance they said manage the exceptions and it should work. This still doesn't seem to work, so I am curious if there is anything else I can do?

Asked by Shep 3 months ago

Last reply by cor-el 3 months ago

How to KEEP Firefox from REVERTING Alt bringing up main menu

See this topic: https://support.mozilla.org/en-US/questions/1278533#question-reply Pressing Alt in Firefox in Linux (Ubuntu/Kubuntu/Linux Mint 22.xx) brings up a top men… (read more)

See this topic: https://support.mozilla.org/en-US/questions/1278533#question-reply

Pressing Alt in Firefox in Linux (Ubuntu/Kubuntu/Linux Mint 22.xx) brings up a top menu, which is hugely annoying as I'm always trying to to a window action if I'm pressing Alt.

The suggested solution is to go to about:config and change ui.key.menuAccessKeyFocuses to "false".

But this keeps reverting itself. (Between every other reboot?). Alt will again bring up this menu.

How can I permanently disable this shortcut?

Asked by Petter Jakob 4 months ago

Last reply by Petter Jakob 4 months ago

Conditional Access - Azure Domain Joined details not being sent

Firefox is not sending any of the device details so unable to use Firefox with conditional access. Details like "Managed" and "Join type" would be needed to be able to p… (read more)

Firefox is not sending any of the device details so unable to use Firefox with conditional access.

Details like "Managed" and "Join type" would be needed to be able to process it correctly.

Does Firefox support it? If not will it ever be supported or will we have to go back to Edge just so we can sign into Azure sites?

Asked by chris+work 4 months ago

Last reply by chris+work 4 months ago

  • Solved

Cannot play Audible samples in Firefox

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a … (read more)

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!

Asked by roxri09 4 months ago

Answered by jonzn4SUSE 4 months ago

FireFox Basic Browsing Issues - version 128.0.2 (64-bit)

I just want to bring it to your attention, that since my latest Windows 11 updates, Firefox browser has been having browsing issues. 1. Basic or multiple tabs are no lo… (read more)

I just want to bring it to your attention, that since my latest Windows 11 updates, Firefox browser has been having browsing issues.

1. Basic or multiple tabs are no longer browsing as before. Pages such as: Instagram, Facebook, LinkedIn, CNN, Microsoft home Page, Google, GoDaddy, and so on.

Please note: I have cleared the Cache and internet history, and this does not make any difference. The issue remains the same.

What is causing this basic browsing issue with this version of Firefox?

Asked by bondesq 4 months ago

Last reply by MiYarnStalker 4 months ago

Cookiebot consent popup justifiably blocked by Enhanced Tracking Protection settings?

If you open this website: https://www.zonnebloem.nl/ with the option Enhanced Tracking Protection the cookiebot popup banner is not shown as the third party tracking cook… (read more)

If you open this website: https://www.zonnebloem.nl/ with the option Enhanced Tracking Protection the cookiebot popup banner is not shown as the third party tracking cookie from domain https://consent.cookiebot.com is protected and NOT loaded.

Does this mean Mozilla Firefox sees the https://consent.cookiebot.com cookie as a third party tracking cookie that needs to be blocked as nobody gave consent to load the cookiebot consent popup?

Question 1: Is according to Mozilla Firefox https://consent.cookiebot.com a third party tracking cookie that needs to be blocked if you as a user want to have guarantees over your privacy online?

Question 2: Is it not strange to see Firefox blocking a widely used cookie consent system to protect users by giving consent to select which cookies will be set yes/no?

Asked by Jordan van Bergen 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Links in outlook won't open

This issue started a few weeks ago. When I receive an email in my outlook account and click on it, a new window opens but there is no content, the page is blank. I know t… (read more)

This issue started a few weeks ago. When I receive an email in my outlook account and click on it, a new window opens but there is no content, the page is blank. I know the link is working because if I copy and paste it into a new window it works fine. Is there a setting I need to change to be able to click on a link and have it open, like it has in the past? Since it is a new issue I am not sure if it is from an update or something. Thank you

Asked by nyatheart 4 months ago

Last reply by jonzn4SUSE 4 months ago

Challenge Phase Request for USB Security Key

Hello, I keep trying to use my plug in USB security key on bofa.com (for my Bank of America account log in MFA), but it keeps asking for a challenge phrase. I don't have… (read more)

Hello,

I keep trying to use my plug in USB security key on bofa.com (for my Bank of America account log in MFA), but it keeps asking for a challenge phrase. I don't have any idea what this is. Can you help?

The request that pops up says:

'Making Sure It's You'

Please sign into "bankofamerica.com".

This request comes from the app "firefox.exe" by Mozilla Corporation.

Then has a blank line to enter 'Challenge Phrase'

    • I have no idea what this is. I do not recall setting up a "Challenge Phrase" on Windows or Firefox browser. Can you help me with this PLEASE?! I don't know what else to do!

I have tried several times to remove the security completely and re-add to the bofa.com website, I have tried to reset the security key itself back to factory.

Asked by living4godswill 4 months ago

Last reply by living4godswill 4 months ago

captive portal detection

captive portal detection has gone crazy - suddenly is popping up almost every time i go to a new site from my home pc on a secure att network ; it even pops up when … (read more)

captive portal detection has gone crazy - suddenly is popping up almost every time i go to a new site from my home pc on a secure att network ; it even pops up when i am already logged into a site & go to a new page; if this is a "feature" - tell me how to make it go away

Asked by emoze 4 months ago

Last reply by cor-el 4 months ago

Pink search bar

Search bar is pink and every time I open firefox the first time of the day it comes up pink. Very irritating and makes me wonder if firefox is worth keeping. Thanks … (read more)

Search bar is pink and every time I open firefox the first time of the day it comes up pink. Very irritating and makes me wonder if firefox is worth keeping. Thanks

Asked by gmorrow1 4 months ago

Last reply by ThePillenwerfer 4 months ago

  • Solved

can't download files

can't download files from any sites (it write eror....) i can dowland only from google wtf i live with this problem -+ 1 year if you need to write me… (read more)

can't download files from any sites (it write eror....) i can dowland only from google wtf i live with this problem -+ 1 year if you need to write me i add my discord and telegram to images if you have some ideas to fix write me please. Thanks🤍

Asked by My-Dell-Laptop2024 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Locked

contact firefox

hi i have left message on the community form regarding a issue with clearing history as its not letting me clear everything as soon as i click on it freezes up & not… (read more)

hi

i have left message on the community form regarding a issue with clearing history as its not letting me clear everything as soon as i click on it freezes up & not working can sort it out

2ndly its hard to get in touch with your crap support line can you also make it easier to get hold of your team rather going through 1000x pages, why is everybody not keeping any proper contact information you and google are same [edited]. exceptionally down the drain support. [edited] sort it out. or else i have to take further action.

Asked by jdoshi29 4 months ago

Last reply by Paul 4 months ago

Imitating Firefox

As I was using Firefox today I got this. https://search.soddeskfine.live/vupmsilr/?utm_campaign=y0rsMyowMImIDv9DTSX69oig88PrjKrJ9agQ3DpV-9I1&t=back4&f=1&sid=t… (read more)

As I was using Firefox today I got this. https://search.soddeskfine.live/vupmsilr/?utm_campaign=y0rsMyowMImIDv9DTSX69oig88PrjKrJ9agQ3DpV-9I1&t=back4&f=1&sid=t2~joutodrs5sc3nyxfxglgcaim&fp=cLR6e4eyZh8orFbu6fCYQg%3D%3D

which is clearly imitating Firefox and can be harm to our PCs. Please look into this. Thanks.

Asked by antonasiri 4 months ago

Last reply by James 4 months ago

Pacific Gas & Electric is depreciating customer use of Firefox browser.

PG&E is notifying its customers on its website that Firefox (among others) is "unsupported." "Your browser is unsupported. "Please use a different browser. To … (read more)

PG&E is notifying its customers on its website that Firefox (among others) is "unsupported."

   "Your browser is unsupported.
   "Please use a different browser. To learn more, visit pge.com/supported-browsers."

I have not noticed any problems viewing/interacting anywhere on their site and would like to know why they are making this warning. I suspect that Mozilla.org would have a similar concern.

Asked by Richard 4 months ago

Last reply by jonzn4SUSE 4 months ago

try again

Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to … (read more)

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Iqbal Hossain Mamun 4 months ago

Last reply by cor-el 4 months ago

Can't copy some web site info

This has been going on for a long time - I, and others, can't copy info from some web sites - - CAN do so with Edge. Followed the instructions on google to fix but does … (read more)

This has been going on for a long time - I, and others, can't copy info from some web sites - - CAN do so with Edge.

Followed the instructions on google to fix but does not fix. And, yes, the box in my settings is checked.

Tks - jb

Asked by jim 4 months ago

Last reply by cor-el 4 months ago

Firefox browswer failed to check for update.

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browse… (read more)

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browser is version 128.0.2 (64-bit). A few days ago in the application menu told me there was an update and said to install it because it couldn't check for updates. I downloaded and installed it three times now, but the problem still persists. My Bit Defender also keeps popping up messages telling me "firefox.exe attempted to establish a connection relying on an unmatching security certificate to aus5.mozilla.org. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." I have had over 2000 of those messages in the past few days.

I have never had an issue like this before. Is there a glitch in the most recent update? What can I do to fix it outside of resetting my browser, which logs me out of my google accounts and causes me to not be able to get back into them.

Firefox Windows 10 Not Saving Settings Anymore

Since today, Firefox is no longer loading the previous settings. Every time I open it up, it opens as it was newly installed. I already did the following: https://suppo… (read more)

Since today, Firefox is no longer loading the previous settings. Every time I open it up, it opens as it was newly installed.

I already did the following: https://support.mozilla.org/bm/questions/1226076 To no avail.

What changed? I didn't change anything in my computer for this to start.

Thanks for any help.

Asked by William Wusik Kalfelz 4 months ago

Last reply by jonzn4SUSE 4 months ago