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  • Archived

My passwords for AT & T E-mails on Firefox stopped working

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the … (read more)

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the first time on that day I am trying to sign-in. I have tried to change my password and it works for a while, and then the same thing happens a few days later. Please help. AT & T tell me that it is the Firefox browser that is doing this. I have tried getting help with AT & T and they can't figure it out.

Asked by suyaki 7 months ago

Last reply by rgeuch 1 month ago

How to grant access to a website to extract canvas data without going to that website

I can't grant access to a website because it's totally borked without canvas data, and keeps going on an infinite loading loop. This loading loop prevents me from having … (read more)

I can't grant access to a website because it's totally borked without canvas data, and keeps going on an infinite loading loop. This loading loop prevents me from having enough time to grant the permission, so I need to grant the permission to this website without actually visiting it.

Asked by Sweaty 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Causing game lag

Hi, I'm writing this because this problem is very frustrating. Quite frequently my games (e.g. Valorant, Overwatch) will start lagging if I have Firefox open in the backg… (read more)

Hi, I'm writing this because this problem is very frustrating. Quite frequently my games (e.g. Valorant, Overwatch) will start lagging if I have Firefox open in the background. To fix this, I have to close and reopen Firefox. Sometimes, I would open a tab while gaming and that would also cause the game to lag.

In game, the ping starts at the normal level then rises before falling back down to normal.

Are there any solutions?

Regards Thomas

Asked by thy128 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Global PC Audio Being Reset to 50%

Hello, I've had this issue for quite some time. Whenever I'm using the Firefox browser and it is the front focused window, Windows changes my audio volume to 50% whethe… (read more)

Hello,

I've had this issue for quite some time. Whenever I'm using the Firefox browser and it is the front focused window, Windows changes my audio volume to 50% whether I have it set manually below or above that. Whenever I move focus/minimize the Firefox browser, the volume goes back to my manually selected volume globally for my PC. This doesn't happen with any other application.

I've unchecked the option on all audio outputs "Allow Applications To Take Exclusive Control Of This Device" located by right clicking "sounds" on the speaker system tray then "playback" and "advanced". Which didn't fix the problem.

Asked by maxfisher925 6 months ago

Last reply by cor-el 2 months ago

  • Archived

non-printable characters in displayed text

I have been using the coderanch.com website for more than a decade and most of the postings include listings of source code which I was (past tense) able to cut a paste i… (read more)

I have been using the coderanch.com website for more than a decade and most of the postings include listings of source code which I was (past tense) able to cut a paste into my own development environment. With the latest version (107) of Firefox this has broken, the document now gets numerous non-printable characters (decimal 160) for the leading indents of the code. I'm assuming they are being somehow substituted for the tab character.

Here's an example

https://coderanch.com/t/755856/certification/Questions-errata-Sybex-OCP-Study

I went back to version 105 and the problem went away. Also Chrome does not have this problem.

Please fix soon as it is impacting my ability to help others on the coderanch site.

Asked by Carey 6 months ago

Last reply by cor-el 6 months ago

  • Archived

lost my tabs from the previous section again. I've read many solutions but still can't figure it out.

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed … (read more)

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed out. I've gone into the file and tried to tweak it. I really like to know a simple way to find out especially where it says my information may be synced with other devices and I'm not sure how to even check that because when I went to look it wasn't clear to me either. I'd like to know how to restore my previous session and if I can't I would like to at least know that I'm synced to other devices and how to find the information there and how to restore it again when it happens the next time since it's happened to me so many times over the years

Asked by wdkwild 6 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

How to put my bookmarks in a toolbar on the left side of screen

I have tried to figure this out on my own, with no success. Can you send me step by step instructions on how to move my bookmarks to the side of my browser screen. Right … (read more)

I have tried to figure this out on my own, with no success. Can you send me step by step instructions on how to move my bookmarks to the side of my browser screen. Right now they go across the top of the screen. Thanks!

Asked by Mgateslucky 7 months ago

Last reply by Terry 3 months ago

  • Archived

Toolbars are tough to access when the "Hide Toolbars" option is selected on a Macbook Pro - Mac OS ventura, Monterey

Hello Team Mozilla, I have been a user of firefox since a lot of time. I purchased a Macbook Pro M1 Pro 14 inch. Since I purchased a smaller screen model, I wanted to ef… (read more)

Hello Team Mozilla,

I have been a user of firefox since a lot of time. I purchased a Macbook Pro M1 Pro 14 inch. Since I purchased a smaller screen model, I wanted to efficiently use the screen space available. I have tested Safari, Firefox, Chrome and Brave. I am glad that only and only Firefox provides a Hide toolbar option which other browsers are not offering. It is a game changer for a 14 inch macbook pro as it offers maximum utilization of the space. For that I applaud Firefox.

But the accessibility of tabs takes a serious hit when I enable the option. The place where the mouse pointer has to be for the toolbar to unhide is quite literally a line. Anywhere above or below it will not show the toolbar. if we go too far, the MAC OS close,minimize window option come up. For the toolbars to show up one has to just touch the menubar of MacOS. While switching tabs its a real pain. I have to pause and look at the pointer and slowly move my mouse to touch the menubar at the right speed.

Please please please do something about this. Firefox is providing the best utilization of space for a Macbook Pro. I do not know if the Firefox team is aware of this, but its brilliant. But the toolbar accessibility makes the feature unusable. It would be great if we could access the toolbar easily for tab switching.

Asked by bbharavi 6 months ago

Last reply by jerome22 3 months ago

  • Archived

Scrolling

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of scr… (read more)

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of screen won't work with my mouse, must be dragged down or up the page using cursor.

Asked by martin.birch 7 months ago

Last reply by James 3 months ago

  • Archived

will not print--just rotates forever with no action to print, just spins and spins

is there someone who can answer a simple question that I know other people are having? Why is it impossible to print an article from the internet? When I hit print, "pr… (read more)

is there someone who can answer a simple question that I know other people are having? Why is it impossible to print an article from the internet? When I hit print, "print preview" comes on and the little spinning doohickie just goes round and round. Is there no one who can tell us how to stop this and print a simple article? It's like Biden, it just spins and spins and does nothing.

Asked by rhnunn 6 months ago

Last reply by JeffBr 3 months ago

  • Archived

robo Form Extension needs to be added to my firefox brower so Roboforms will work

I opened an account with roboforms yesterday to store my passwords. They say the extension I first installed is not working, tried to uninstall & reinstall but no lon… (read more)

I opened an account with roboforms yesterday to store my passwords. They say the extension I first installed is not working, tried to uninstall & reinstall but no longer have the link to do that.

thank you, I am new to all of this & find it a nightmare to deal with.

nancy

Asked by nancy3116 7 months ago

Last reply by Jim McCain 3 months ago

  • Archived

Random closing of Yahoo site after downloading any file

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websit… (read more)

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websites. So, when downloading a file from other websites (gmail, etc.) everything is O.K. This happened recently when Yahoo updated its software. Also, happens only with Firefox

Asked by cs_surveyor 6 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

Firefox randomly restarts, logs me out of everything

AFter my last update to firefox, randomly it will close and reopen but when it does im suddenly signed out of all my accounts. gmail, youtube, etc. I have cookies and spe… (read more)

AFter my last update to firefox, randomly it will close and reopen but when it does im suddenly signed out of all my accounts. gmail, youtube, etc. I have cookies and special cookies saved, im not in private browsing, and when i close the window normally it saves all my sign ins. It never use to do this until recently.

Help?

Asked by limehusky 7 months ago

Last reply by Dropa 4 months ago

Recovering an old developer account

Hi all, I used to have an old developer account, and I’ve just realised it’s now gone. It’s not super valuable, but I’m still curious if it’s possible to recover it and … (read more)

Hi all,

I used to have an old developer account, and I’ve just realised it’s now gone. It’s not super valuable, but I’m still curious if it’s possible to recover it and merge it with my current Firefox account.

Thanks!

Asked by Andrej Shadura 4 months ago

Last reply by Paul 4 months ago

  • Archived

Yahoo mail tabs close automatically

For several months now, my main Yahoo mail tab and also individual email tabs within Yahoo close automatically. It sometimes happens when I'm opening an attachment or swi… (read more)

For several months now, my main Yahoo mail tab and also individual email tabs within Yahoo close automatically. It sometimes happens when I'm opening an attachment or switching to another Firefox tab but most of the time it happens randomly

I've turned on the setting in Firefox to get notified before closing a tab and also tried pinning the Yahoo tab but the glitch still happens. I'm not using private mode.

Asked by vivivi 6 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

Cant get onto my online banking

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it mu… (read more)

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it must be something with the new download from Firefox. The message from online banking keeps saying try another browser,could someone help me with this issue

Asked by jeffmastro362 7 months ago

Last reply by jonzn4SUSE 4 months ago