Showing questions tagged:

Why is there a line in my open tabs list?

After recent updates there is a line in my open tabs list, currently below the first five open tabs. Why is it there? How can I make it go away? I'm using MacOS 11.7.11, … (read more)

After recent updates there is a line in my open tabs list, currently below the first five open tabs. Why is it there? How can I make it go away? I'm using MacOS 11.7.11, Firefox 158.0.

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I have received email notice that my account will be deleted in 7 days;is that correct or spam?

I have received today 16/10/2026 an email purporting to be from Firefox telling me that my account will be terminated in 7 days and account totally deleted. I'm not sur… (read more)

I have received today 16/10/2026 an email purporting to be from Firefox telling me that my account will be terminated in 7 days and account totally deleted. I'm not sure it's genuine as I use Firefox regularly as my main server. If it is correct can you indicate how I maintain my access to the web and my Firefox account please? "Message: Your Mozilla account and data will be deleted in 7 days Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. Your account and your personal data will be permanently deleted on Friday, Oct 23, 2026 because you haven’t been active". Roberto Franceschini vespasianimp@yahoo.co.uk

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camera is off in meetings

I am unable somehow to join a zoom meeting with both audio and video. Each occurrence is audio only. I wish to use both. What do I do? I use an ASUS Vivobook and Linux Mi… (read more)

I am unable somehow to join a zoom meeting with both audio and video. Each occurrence is audio only. I wish to use both. What do I do? I use an ASUS Vivobook and Linux Mint.

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How do I permanently stop Firefox’s permission popup from appearing on every website and tab when neither Allow nor Block saves my choice?

Firefox repeatedly displays the same permission popup on a lot of website and tabs and especially when I open,ChatGPT. Even after I check “Remember this decision” and se… (read more)

Firefox repeatedly displays the same permission popup on a lot of website and tabs and especially when I open,ChatGPT. Even after I check “Remember this decision” and select Allow or Block, it keeps returning. I already changed the permission settings, but that didn’t fix it. How do I permanently stop this popup and make Firefox save my choice?

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Youtube mobile won't stop loading on desktop

I'm on desktop. I clicked on what turned out to be a YouTube mobile link and now my Firefox desktop browser will only load the mobile version of YouTube. I tried several … (read more)

I'm on desktop. I clicked on what turned out to be a YouTube mobile link and now my Firefox desktop browser will only load the mobile version of YouTube. I tried several standard troubleshooting steps, including clearing history, cookies, and site data, disabling all extensions, and checking about:config for a user-agent override, none of which resolved the issue. YouTube has loaded correctly in a private window. It also loads correctly when I created a new firefox profile. I'm assuming the original profile is corrupted in some way. Is this the correct answer? Is there any way to fix it?

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Need the firewall requirements for firefox vpn option, currently corporate firewall is blocking traffic.

Currently I am trying to use the firefox built in VPN option. When I hit the turn on it turns on and goes green but I am unable to browse. I suspect this is due to the … (read more)

Currently I am trying to use the firefox built in VPN option. When I hit the turn on it turns on and goes green but I am unable to browse. I suspect this is due to the corporate firewall and content filters that are in place when I am in the office. The firewall team is looking for support as we are unable to find out what access is needed to be open for this service to work. What IP's does the service connect to for access? What ports are use for setting up that browser level VPN? Is their any application or urls that should be allowed? If documentation for what access is needed to be opened on a corporate firewall would be appreciated. We have searched extensively and cannot find the information other than this runs by Fastly. We cannot find ports/urls/ips that are needed.

Thanks Chris.

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How does one obtain pemission to copy a file needed to retore browsing session from backup?

Firefox update and a pop up deleted my open tabs so that I couldn't easily restore history. I tried some of the suggested work arounds but was not allowed to copy (or ope… (read more)

Firefox update and a pop up deleted my open tabs so that I couldn't easily restore history. I tried some of the suggested work arounds but was not allowed to copy (or open file) from profile folder, sessionsstorefile. What is needed for the required "permissions"?

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My registered email address doenst exist any longer

Hello, my firefox browser is registered to my old email address "mhesky@hotmail.de". Because of an hacker attack i had to delete this email address. My new email address … (read more)

Hello,

my firefox browser is registered to my old email address "mhesky@hotmail.de". Because of an hacker attack i had to delete this email address. My new email address is "Hesky85@outlook.de".

My problem is, that i cant change the email in firefox because a confirmation email will send to my old email address that doesent exist any more.

How can i change the firefox account to my new email address?

I need help please.

Regards Michael Hesky

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webmidi features

hello, I am using novation components online: https://components.novationmusic.com/ It's the only thing I have to do with an other browser because firefox does not suppo… (read more)

hello, I am using novation components online: https://components.novationmusic.com/ It's the only thing I have to do with an other browser because firefox does not support the midi features... It is pity... Maybe one day it will work... All the best

   Matthieu.
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When I open the email for the daily newspaper and click on "read today's paper," I get the sign-in box. I have added the newspaper to my acceptance and permission sites and how do I fix this?

I receive two daily newspapers. For each, I added the emails to the acceptance list so when I get the email, I open it and click on the box, "read today's email." One w… (read more)

I receive two daily newspapers. For each, I added the emails to the acceptance list so when I get the email, I open it and click on the box, "read today's email." One works perfectly. The other one doesn't. It was working and with the recent updates, it has stopped working. Every time I click on "read today's paper," I get the sign-in box. Why is this happening and what can I do or Firefox do to correct this problem? I added the paper to the exception box (manage exceptions and cookies) but doesn't seem to make a difference. I have added two different options for the paper, but neither seems to produce the automatic sign-in. I wrote to the tech director of the newspaper several times. The first time she fixed it then an update set me back to square one. The second time she recommended putting the info into the exceptions and cookies. I did and it worked until this most recent update. Now, nothing seems to work and I have stopped the protection guard on the browser window. What are or is a solution? Thank you.

Solved 2

Firefox for iOS not loading images

After updating to version 158.0 of Firefox for iOS, absolutely no images load within the app. My iOS version is 26.4.1, and I am not able to update my iOS version to anyt… (read more)

After updating to version 158.0 of Firefox for iOS, absolutely no images load within the app. My iOS version is 26.4.1, and I am not able to update my iOS version to anything newer.

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Web Apps in Taskbar Have Larger Minimum Width?

When I resize a regular Firefox window (in Windows 11), I can resize it to have a quite a small width. If I pin the same website to the taskbar to make it into a web app… (read more)

When I resize a regular Firefox window (in Windows 11), I can resize it to have a quite a small width.

If I pin the same website to the taskbar to make it into a web app, now I can't resize it to the same width, and the windows appear locked to a much larger width.

This is annoying because specific web apps can be resized a lot smaller to fit that specific site's interface. If anything, I would want to make the windows smaller more often than I would with regular Firefox windows.

If there's a setting to turn off this width limit, I would really appreciate it!

Thank you so much!

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