Cannot detect my true location

Firefox is not detecting my location correctly. I am in living in Idaho, NOT living in Utah and never have lived in Utah. For some reason you detect my location in error.… (read more)

Firefox is not detecting my location correctly. I am in living in Idaho, NOT living in Utah and never have lived in Utah. For some reason you detect my location in error.

Asked by Jackiebu 8 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

loggin in to Apsense! apsence.com

Hi... Support? Question? I don't know how to solve this prob. [feuven ] I'm trying reach the active Apsense.com site! for Sanseveria So… (read more)

Hi... Support? Question? I don't know how to solve this prob.

[feuven ]

I'm trying reach the active Apsense.com site! for Sanseveria

                             So, After going around resetting this and that 4 security
                             & then un-securing links    .... i ended up with this:!

see: https://x.com/Sanaeveria

Secure Connection Failed An error occurred during a connection to inquirygrid.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

[feuven ]

Thanks,

Asked by Beth Schmillen 23 hours ago

Last reply by jonzn4SUSE 4 hours ago

Hamburger menu vanishes

Hi, When I am using firefix mobile for android the hamburger menu disappears after the first tab is opened. Therefore I cannot acess an additional tab because the hamburg… (read more)

Hi, When I am using firefix mobile for android the hamburger menu disappears after the first tab is opened. Therefore I cannot acess an additional tab because the hamburger menu turns into scan. Thank you

Asked by dmelidones234 17 hours ago

Last reply by jonzn4SUSE 4 hours ago

printing from Firefox

Mozilla foxfire has been my go to web browser for many years but recent problems that have developed with printing from the web browser is forcing me to go to another bro… (read more)

Mozilla foxfire has been my go to web browser for many years but recent problems that have developed with printing from the web browser is forcing me to go to another browser.

As you will notice from the screen print when printing the browser creates open space to the bottom from the first two lines. that is no matter what is being printed.

Please email your answer to info@advancecg.com

Asked by sratzker 14 hours ago

Last reply by jonzn4SUSE 4 hours ago

Firefox isn't allowing me to upload images almost anywhere

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. I… (read more)

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. It did this with whatsapp too and I had to use a separate app for it. Other posts said that disabling "privacy.resistFingerprinting" would fix it, but it's already disabled.

Attached below are an example of this bug and the contents of this image when viewed on a text editor.

Asked by Gabe Lily 12 hours ago

Last reply by jonzn4SUSE 4 hours ago

Link not opening

When I click on a link that is on the current page, a new tab will appear but the link will not open. I have to leave that tab and click again in order for the link to op… (read more)

When I click on a link that is on the current page, a new tab will appear but the link will not open. I have to leave that tab and click again in order for the link to open. This occurs whether I am on a web page or from my email message. This only started happening after the last firefox update.

Asked by islandgal1 8 hours ago

Last reply by jonzn4SUSE 5 hours ago

Are you giving out free iphone for survey participation; I was told I won one but I assume it is a scam. Thanks, Alice

Thank you for your participation, we have the following products today: Monday, September 16, 2024. You may choose only (1) product from the list below. ... Apple iPho… (read more)

Thank you for your participation, we have the following products today: Monday, September 16, 2024. You may choose only (1) product from the list below.

... Apple iPhone 15 Pro

   Quantity: 1
   Regular Price: $1199
   Limited time: $2

I received this notice for completing a very short survey about my use of Firefox. I am concerned this is a scam since they want my credit card info for the $2 payment... Please advice. Alice

Asked by Alice Dale 10 hours ago

Last reply by James 7 hours ago

Firefox Continually Crashing . . .

Machine: Dell Inspiron 15 5567 CPU: Intel i5-7xxx Op Sys: Ubuntu 24.04.1 Firefox version: Flathub 130.0 For the past 2 weeks Firefox has been repeatedly crashing soon af… (read more)

Machine: Dell Inspiron 15 5567 CPU: Intel i5-7xxx Op Sys: Ubuntu 24.04.1 Firefox version: Flathub 130.0

For the past 2 weeks Firefox has been repeatedly crashing soon after going on to certain sites or trying to apply my 2FA authenticator add-on.

Suddenly there's a screen shudder and a new window opens, inviting me to submit a crash report. See attached image.

I do not believe that this is down to Ubuntu 24.04 upgrade done at end of August.

But it's enough for me to largely go over to Chromium and Firefox Dev Ed.

If Mozilla don't act on this crashing I can see its market being lost fairly fast.

Asked by tamjk 3 days ago

Last reply by paulparker 9 hours ago

"Still not able to restore your session? Sometimes a tab is causing the issue." Firefox should identify the bad tab.

When Firefox (130.0) presents the message: "Still not able to restore your session? Sometimes a tab is causing the issue." when Firefox starts, Firefox should help the us… (read more)

When Firefox (130.0) presents the message: "Still not able to restore your session? Sometimes a tab is causing the issue." when Firefox starts, Firefox should help the user by identifying the tab(s) that caused the Restore Session to fail.

Asked by Michael 11 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Firefox not remembering cookie permissions

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I … (read more)

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I use each day.

When I visit the site I get the cookie permissions box. I click accept all cookies. No matter how many links I click I am presented with the box yet again. It doesn't happen with Chrome, Edge or Brave.

Asked by XyZed 2 weeks ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Problems with Private Windows after switching to 128.2 ESR

Since switching to 128.2 ESR, my GMX email website no longer works EXCEPT in Private Windows, while the OneTab Extension ONLY works in Private Windows. My two most frequ… (read more)

Since switching to 128.2 ESR, my GMX email website no longer works EXCEPT in Private Windows, while the OneTab Extension ONLY works in Private Windows. My two most frequently used apps, that I have opened and pinned all the time, won't work in same window type. This renders Firefox nearly useless to me. Can you help?

Windows 11 Pro (64bit) Firefox 128.2.0 ESR

Asked by Anne 13 hours ago

Last reply by cor-el 11 hours ago

Firefox home page won't switch to Bing.com

Just installed Firefox for macos Monterey. On the "Home" tab in preferences, it lets me enter "https://www.bing.com" for the Firefox Homepage. Then for New Tab it lets … (read more)

Just installed Firefox for macos Monterey.

On the "Home" tab in preferences, it lets me enter "https://www.bing.com" for the Firefox Homepage. Then for New Tab it lets me select "Firefox Homepage".

However when I open a new tab, I still get Firefox page with a Google search box.

What am I don't wrong? Thx

Asked by youbun2 14 hours ago

Last reply by cor-el 12 hours ago

EMAIL - Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from … (read more)

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from 128 ESR to 128.1 ESR.

On one of them Ctrl-A highlights the main body of the email (GMX Mail) and then reloads itself and shows okay, but I'm not going to continue to use it like that.

The other one, I can manually highlight the otherwise invisible text, but then it just goes away again, and this is my main email (Proton Mail), so it is unusable in Firefox.

How do I remove the last ESR update? Do I have to switch browsers permanently or is this fixable?

Thanks, AnneF

Asked by Anne 1 month ago

Last reply by cor-el 12 hours ago

Primary Password

I set my Primary Password, and when I open Firefox, the Password dialog opens asking for it. However, if I hit "Cancel", or just close the dialog box, lthe password is by… (read more)

I set my Primary Password, and when I open Firefox, the Password dialog opens asking for it. However, if I hit "Cancel", or just close the dialog box, lthe password is bypassed and Firefox opens as normal.

Asked by Sam G 15 hours ago

Last reply by cor-el 14 hours ago

FireFox Crashes

My Firefox keeps crashing it starts up okay, but crashes when I try to open a window, or search, or go to a website. It will continue to crash - below is a copy of the cr… (read more)

My Firefox keeps crashing it starts up okay, but crashes when I try to open a window, or search, or go to a website. It will continue to crash - below is a copy of the crash report

bp-6c4bd362-9025-4894-8952-caefd0240913 9/13/2024, 3:01 PM View

bp-6c140d34-f5a4-4a22-bed7-49d5c0240913 9/13/2024, 3:01 PM View

bp-3806f9e4-dc8c-428b-962b-4a23a0240913 9/13/2024, 3:01 PM View

bp-816642cb-84be-4da0-95b0-de7440240913 9/13/2024, 3:01 PM View

bp-1067a205-9ffc-4c42-ba00-563f00240913 9/13/2024, 3:01 PM View

bp-82dba75c-2eb1-435f-9853-463180240913 9/13/2024, 3:01 PM View

bp-48480526-098c-4d5a-8019-457280240913 9/13/2024, 3:01 PM View

bp-edfadab7-ca81-45d8-ab2e-ba25d0240913 9/13/2024, 3:01 PM View

bp-cb96a0ee-8880-444e-9bd5-127c40240913 9/13/2024, 3:01 PM View

bp-a3f62809-75dc-4e1b-aadc-337d10240913 9/13/2024, 2:22 PM View

bp-e76bb2ef-7563-4da6-b0b5-650d60240909 9/8/2024, 11:08 PM View

bp-d7233201-b390-43a7-890f-7b3700240818 8/18/2024, 1:27 PM

Asked by ldc787 15 hours ago

Last reply by cor-el 14 hours ago