Firefox crashes immediately on startup (after fresh install)

4 replies
14 have this problem
13 views
Last reply by cor-el

11 years ago

20/4/12 04:27 ಪೂರ್ವಾಹ್ನ

Several versions of Firefox crash on startup, even in safe mode. Tried Aurora too, and it crashes. Did a clean uninstall and re-installed Firefox 11. It crashes on startup. "Default Browser" dialogue comes up each time, then the application won't respond, followed by a crash and the bug report prompt.

Answer 1 · 2012-04-20 04:27:17

John99

20/4/12 11:30 ಅಪರಾಹ್ನ

Presumably you have already read firefox crashes.

I do not know much at all about Macs, but as no one else has answered yet I thought I would have a stab at it.

I see mention of carboncore in the crash report, and only know that appears to be part of the Mac OS.

The only suggestion (in addition to following troubleshooting and updating advice in firefox crashes) I can make is that you try to create and use a new profile.

Troubleshoot and diagnose Firefox problems_8-make-a-new-profile

Answer 2 · 2012-04-20 04:27:17

cdcweb

13/8/12 06:12 ಪೂರ್ವಾಹ್ನ

On a fresh install of Firefox 14 on my Windows 7 desktop, it just crashes and never opens even once. This has never happened before in the history of using Firefox, but has began with random Flash crashes in 13, and now is unusable in 14.