On Monday September 25th from 10PM EDT - 12AM EDT (2AM UTC - 4AM UTC on September 26th), we will be performing system maintenance on the Firefox Accounts databases for two hours. During the maintenance window, there will be brief periods of a few minutes where users will not be able to login to their accounts. Please try again at a later time.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows 11 Audio fail, works on all other browsers

  • 2 replies
  • 5 have this problem
  • 633 views
  • Last reply by dn3712

more options

First time ever. Tested other browsers, sound works fine. Changed no settings when it suddenly went silent. Refreshed. Uninstalled/reinstalled. Nada/nothing. So to not feel as if I've lost my hearing, I won't be using Firefox until there's a fix on their end, already tried everything suggested in troubleshooting and refreshed. It's just not playing well with Win11.

First time ever. Tested other browsers, sound works fine. Changed no settings when it suddenly went silent. Refreshed. Uninstalled/reinstalled. Nada/nothing. So to not feel as if I've lost my hearing, I won't be using Firefox until there's a fix on their end, already tried everything suggested in troubleshooting and refreshed. It's just not playing well with Win11.

Chosen solution

Found the Volume Mixer in Windows 11 under System, Sound, Volume Mixer after starting Firefox so Windows would show it in the menu. All fixed! Firefox Help did not make it clear the Settings we need to fix this are in Windows, not in Firefox.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Found the Volume Mixer in Windows 11 under System, Sound, Volume Mixer after starting Firefox so Windows would show it in the menu. All fixed! Firefox Help did not make it clear the Settings we need to fix this are in Windows, not in Firefox.

more options

But Windows 11 is doing this to Firefox regularly, so it's not fixed permanently, I have to go to the volume mixer like every 2-3 months. Therefore the issue should really be addressed to Windows 11