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Logins & Passwords - Ask to save logins and passwords for websites

davis.amanda.jane1

Hello Every time I turn my computer on and go into firefox I have to go to logins & password and click on "Ask to save logins and passwords for websites". Why is it doing this? Why do I have to reset it every time I go into firefox? Kind regards

Hello Every time I turn my computer on and go into firefox I have to go to logins & password and click on "Ask to save logins and passwords for websites". Why is it doing this? Why do I have to reset it every time I go into firefox? Kind regards

All Replies (1)

You can't have multiple Password Managers enabled at the same time, so if you have others like RoboForm or Trend Micro Password Manager then the builtin Firefox Password Manager will be disabled.

If you have the "Trend Micro Password Manager" installed then uncheck the Password Protection box in its configuration or uninstall this application via the Windows Control Panel.