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Bookmarks disappeared online troubleshooting not working

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

ginny08
ginny08
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My bookmarks are all sorts of messed up. My laptop bookmarks are fine, my desktop all of a sudden disappeared. i've gone through all of resources mozilla provides and nothing is helping. I just want my old bookmark settings back. I'm pretty upset that Mozilla changed anything without my permission and if this doesn't get fixed soon I will be switching to a new browser.

My bookmarks are all sorts of messed up. My laptop bookmarks are fine, my desktop all of a sudden disappeared. i've gone through all of resources mozilla provides and nothing is helping. I just want my old bookmark settings back. I'm pretty upset that Mozilla changed anything without my permission and if this doesn't get fixed soon I will be switching to a new browser.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

You lose the history when a new places.sqlite is created.

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.