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proxy server is refusing connections

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  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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Unfortunately for me, previous solutions for this error message did not work.

I am getting the error message when trying to log into my Google account.

Are there any further adjustments to Firefox I can try to fix the problem?

Unfortunately for me, previous solutions for this error message did not work. I am getting the error message when trying to log into my Google account. Are there any further adjustments to Firefox I can try to fix the problem?

All Replies (1)

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Thanks for creating a new thread.

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

What are your current connection settings?

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: