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cleared my browser history and cookies and now it wont run

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  • 2 have this problem
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  • Last reply by cor-el

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firefox refuses to run after clearing cache, cookies ect. it starts and then wont respond. tried updates, fixing plugins but it keeps crashing if i do anything .

firefox refuses to run after clearing cache, cookies ect. it starts and then wont respond. tried updates, fixing plugins but it keeps crashing if i do anything .

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How did you clear that data?

Via Firefox built-in means or via external software?

You should always do this via Firefox and that shouldn't cause problems. If you use external software then there is always a risk.

Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut. Add a space and -url "about:blank" to the target field in the Properties.


Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.