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Account info not found

I have an account with Mozilla. I just built a new PC and installed Ubuntu 2024. On that machine when I try to login with my current primary email address it tells me tha… (read more)

I have an account with Mozilla. I just built a new PC and installed Ubuntu 2024. On that machine when I try to login with my current primary email address it tells me that the account doesn't exist and prompts me to create a password. At some point I figured it might be possible to just push through, so I did create a new password. But I am not getting a confirmation email for an account that already should have existed.

Why did my new pc not find my Mozilla account when I gave it my email? How do I now fix this broken login?

Archived 1 170

mozilla firefox account

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is a… (read more)

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is an error." I do not know how to contact an administrator. I do not see this statement when I sign into Firefox using my Firefox browser. Maybe (I think) the issue is that I need to use my Firefox browser to "sign into" Firefox (and, not Google Chrome). Thank you for your comments about this.

Solved Archived 1 190