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Fraud

While using you site and looking at joining Thunderbird mail I have been cf charged twio amounts 1p and £34.99 by library hub .com I did not authorized These payments it… (read more)

While using you site and looking at joining Thunderbird mail I have been cf charged twio amounts 1p and £34.99 by library hub .com I did not authorized These payments it is fraud I'm 71 years old and nearly blind and can't afford The loss of this money. Kind Regards James Robson

Asked by James 3 months ago

Answered by david 3 months ago

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received email stating We couldn’t process your monthly recurring donation from noreply@fundraiseup.com

the email "email stating We couldn’t process your monthly recurring donation from noreply@fundraiseup.com" really appears to be a scam Please advise Thank You … (read more)

the email "email stating We couldn’t process your monthly recurring donation from noreply@fundraiseup.com" really appears to be a scam

Please advise

Thank You

Asked by sth35 7 months ago

Answered by Wayne Mery 7 months ago

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Why does Thunderbird prompt for a security exception on a site that isn't my email server?

Thunderbird has started repeated prompting me for a security exception on a certificate supposedly issued by www.b-g.k12.ky.us (a site associated with my grandson's scho… (read more)

Thunderbird has started repeated prompting me for a security exception on a certificate supposedly issued by www.b-g.k12.ky.us (a site associated with my grandson's school system). This site is not one of my email servers. So why is Thunderbird complaining about its certificate?

Asked by MrPottery 9 months ago

Answered by Wayne Mery 9 months ago

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Error when sending S/MIME encrypted email

Hi guys, I'm communicating with some colleagues using S/MIME encrypted messages. I have already imported all the necessary licenses, and all licenses are valid until 2034… (read more)

Hi guys,

I'm communicating with some colleagues using S/MIME encrypted messages. I have already imported all the necessary licenses, and all licenses are valid until 2034. I can receive and read all the encrypted messages they sent me, but every time I try to reply or send them (the same people) encrypted messages, the error pops up saying 'End-to-end encryption requires resolving certificate issues'. I already checked all the licenses but couldn't find any issues. Can you suggest some ways to resolve it? Thank you!

Asked by Meggie Nguyen 11 months ago

Last reply by christ1 10 months ago

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Email Hacker

Hello, I am receiving phone calls and emails from contacts in my current address book stating that my email has been hacked. Someone is sending them emails stating that m… (read more)

Hello, I am receiving phone calls and emails from contacts in my current address book stating that my email has been hacked. Someone is sending them emails stating that my company has changed their ACH accounting numbers. I need to resecure my account and I have started by changing passwords, however, I am not receiving emails that are currently being sent to me. I assume those are being rerouted to whomever has hacked my account. Can you please advise on how I should proceed? Thanks

Asked by SuMo Bot 1 year ago

Last reply by david 1 year ago

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Adding TB Profile to Firewall Exclude "Safe"

Hello, VER: 128.3.0esr (64-bit) Since I have updated to the newest version of TB, it is now a continiuous issue with "Not Responding". This is happening on three differen… (read more)

Hello, VER: 128.3.0esr (64-bit)

Since I have updated to the newest version of TB, it is now a continiuous issue with "Not Responding". This is happening on three different computers with my mail accounts. I am using Godaddy (IMAP) as my mail service, and they now use Office 365. I did read in a post to add my profile to my firewall exlusion. This did seem to solve my issue, but I have since removed it as I am not sure it is safe. Is there any safety issue adding the profile to the firewall exclude.

Thank you, JR

Asked by dominic2 1 year ago

Answered by dominic2 1 year ago

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corrupt malware attachment still present - remove?

Hello: t-bird 128.3.0 esr 64bit. W11pro laptop (dell). MalwareBytes Team up & running & up to date, many yrs. Problem: an attachment, which I tried to completely … (read more)

Hello: t-bird 128.3.0 esr 64bit. W11pro laptop (dell). MalwareBytes Team up & running & up to date, many yrs. Problem: an attachment, which I tried to completely remove, keeps "coming back" in emails, in a specific inbox (only 1 inbox, of 1 acct). Other t-bird mail accts do NOT have this issue. -The "coming back" means that I delete the attachment and empty the t-bird trash. The attachment then plants itself in another email. -Once planted in an email, it appears the attachment completely erases the body of the text of the body of the email. -The attachment, when opened, is an image of a family. That is it. It is not of any family we know. It is always the same family. -I "found" the attachment (using a search program) by name, "img_2068.jpg" . Deleted what I thought were all occurrences of this file on the laptop, which were only 2 files, both in temp folders. I deleted all temp files from the laptop, emptying the w11 trash & also running w11 file deletion apps. Malwarebytes has never detected this corrupt image file. -After making all those deletions, I ran the search and the search prog did not detect the file. But I reopened t-bird and the corrupt attachment has attached itself to another email, and the same behavior recurs (I delete attachment, corrupt attachment attaches itself to another email).

-Also please note, the emails that had the corrupt attachment attached (have been previously not having any attachments), do exist on the mail server (imap), where you can see the the message body/text. And again, once the corrupt attachment infects an email, in t-bird, that email's body/text goes blank, there is no longer any message to be seen. There is just the attachment notice at the bottom of the email border, to be clicked on to open.

Is the only solution to completely back up all the t-bird accts (address books, sent, drafts, etc.) and reinstall t-bird program (and/or profiles) ? Or, would an "easier" way work (or has worked), like simply deleting the inbox of the "infected" account? I would then download the uncorrupted emails from the imap server in a new inbox. But I don't know where to find this corrupt file, there is apparently no "attachments" folder for t-bird. And again, searching by corrupted attachment file name, and removing it as above, has apparently NOT removed all instances. I don't know how else to find it.

Please advise. Thank you.

Asked by linusr 1 year ago

Answered by linusr 1 year ago

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Uh-oh. Do Bcc: recipients all show up on everyone's screen?

Running Thunderbird 128.2.3esr under Windows 10, I just noticed something for the first time. I sent a broadcast message to myself, but included four friends under Bcc:.… (read more)

Running Thunderbird 128.2.3esr under Windows 10, I just noticed something for the first time. I sent a broadcast message to myself, but included four friends under Bcc:. When I got my own copy of the email, from the address on the To: line, I see that the Bcc: list is visible, as shown in the attached image. Is this JUST on my received copy of the message, or is everyone's name 'in the clear?'

Thinking that my outgoing message might have been cached-and-used or something, I went into my Gmail Web account and looked at the message as received by Google's servers. Sure enough, the 'blind' (ostensibly hidden!) names show up there as well, so I'm assuming that the Bcc: function may not be doing its job. Either that, or the primary (To:) recipient sees the Bcc: list in the clear, and listed Bcc: recipients won't, although I don't recall Thunderbird working this way in the past. But if it does, that's okay, just that Windows Live Mail, my previous client, didn't.

Asked by Electrojim 1 year ago

Answered by Matt 1 year ago

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e2ee - unsigned & not encrypted sent, reciever shows unsigned & encrypted!!

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" messag… (read more)

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" message i.e. no signing & no encryption selected, it arrives as not signed (correct), but encrypted according to the "Show message security" icon. If I send a normal message to an account that has no known encryption setup, then the message arrives and the "Show message security" button is missing (correctly).

Any ideas why this is happening? Thanks for your help.

Asked by adrian100 1 year ago

Answered by adrian100 1 year ago

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Unsupported Authentication

My PEC mail sends me this error: Sending username failed. The mail server mail.postecert.it responded: unsupported SASL authentication method Can this be solved? Thanks … (read more)

My PEC mail sends me this error:

Sending username failed. The mail server mail.postecert.it responded: unsupported SASL authentication method

Can this be solved? Thanks

Asked by Mario “Bariom” Barbieri 1 year ago

Answered by sfhowes 1 year ago