Videos on news sites don't play

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any s… (read more)

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

Asked by kittysback 7 hours ago

Last reply by markwarner22 1 hour ago

Text on my screen frequently ends up rendering completely incorrect, and I believe it has gotten worse over time.

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensurin… (read more)

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensuring mozilla was using my computer performance settings as opposed to hardware acceleration. The attached images are a very small example of the issue. Typically, after clicking on the screen or pressing a button the text is corrected but often replaced with new text being "corrupted". Any help would be greatly appreciated.

Asked by Masonpoch7 2 months ago

Last reply by frankforbes12 3 days ago

Crashing while streaming video

I get random crashes while streaming video (for example youtube). I am using a laptop with 2 GPUs (integrated AMD and dedicated Nvidia) and a secondary monitor. If the Fi… (read more)

I get random crashes while streaming video (for example youtube). I am using a laptop with 2 GPUs (integrated AMD and dedicated Nvidia) and a secondary monitor. If the Firefox windows is on the laptop display I never get crashes but on the secondary display I get around 1-2/hour. Also, this only happens with hardware acceleration enabled in Firefox settings, if I deactivate it then the issue is gone. I think it runs on the AMD integrated graphics, based on what I see in task manager. I also have uBlock origin, haven't tried deactivating it yet. The crashses consist in a black screen from which I can only recorver by doing a hard reset.

Any suggestions on what to try?

Asked by Levi Ionatan Dumitrache 1 day ago

Last reply by vicos71062 8 hours ago

Mmmmm

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обнови… (read more)

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обновить страницу? Что вы сделали с браузером???

Asked by Дмитрий 3 days ago

Last reply by Kiki 12 hours ago

Firefox taking extremely long to load

I use Yahoo as my homepage and access it through Mozilla. Normally it loads in mere seconds. Last night and today it is taking extremely long to load and in some cases it… (read more)

I use Yahoo as my homepage and access it through Mozilla. Normally it loads in mere seconds. Last night and today it is taking extremely long to load and in some cases it has timed out. When it does load, all the pictures and other features are not included and either don't load or load much later.

I tried to load Yahoo from MIcrosoft Edge and it loaded perfectly. I am assuming there is an issue with Mozilla?

Thanks for looking into this matter and letting me know.

David Broemmelsick

Asked by dlbintouch 2 days ago

Last reply by jonzn4SUSE 22 hours ago

Thunderbird is hanging since weeks

Aloha, I have been using Thunderbird since decades. Since a few weeks (or even months) by now, it is hanging all the time. Meanwhile it is totally impossible to use it pr… (read more)

Aloha, I have been using Thunderbird since decades. Since a few weeks (or even months) by now, it is hanging all the time. Meanwhile it is totally impossible to use it properly. Whenever I klick on something it hangs itself up and I have to wait at least a minute until I can click something else and then it hangs again.

I already tried reinstalling, but that didnt change anything. Of course I also rebooted the computer.

Why is that so and what can be done?

Mahalo, Stefanie

Asked by nolff 4 days ago

Last reply by Googlethunderbird 1 day ago

Not getting email on 1 cchannel

I have been using Thunderbird for several years now and it gets email for 5 email addresses. Most of these have been doing fine but one suddenly (and silently) stopped ge… (read more)

I have been using Thunderbird for several years now and it gets email for 5 email addresses. Most of these have been doing fine but one suddenly (and silently) stopped getting anything about a month ago. I have checked the settings, not that I have changed anything, and that all appears fine. I can bring up the emails via my network provider and they appear there alright. I also have a Fire tablet and I can see them there alright. So what's going on? What else can I check? Regards, Roger

Asked by Roger 1 day ago

Last reply by Wayne Mery 1 day ago

thunderbird malfunction with Xfinity

This has happened before and was only solved by deleting every possible thunderbird element from my laptop, (including my calendar, which later took many hours to re - up… (read more)

This has happened before and was only solved by deleting every possible thunderbird element from my laptop, (including my calendar, which later took many hours to re - update). An email from xfinity that includes a link to my xfinity account attaches itself to my tbird program in such a way that no new emails can be received. I have cleaned the cache, opened task manager and closed every tbird open link, I have removed all xfinity emails on the original email server (also xfinity). Nothing removes the problem message. Is there a way to remove it without removing the whole tbird program (and then reinstalling)? It was such a pain to do this last time around. When you do a normal clean out it doesn't actually remove every element. Going in to find every little thing causes me a lot of effort and stress. This one faulty message is making me give up on tbird altogether. Thanks for your help! Annie

Asked by annie smart 2 days ago

Last reply by sfhowes 1 day ago

Udemy videos not playing

Udemy videos not playing in librewolf If you see the below Screenshot I have enabled DRM still video and audio is not playing. There were no issue in internet videos play… (read more)

Udemy videos not playing in librewolf If you see the below Screenshot I have enabled DRM still video and audio is not playing. There were no issue in internet videos playing without buffering in microsoft edge browser

Below are the solution i tried from internet but it does not work

1. disabling hardware accelaration 2. clearing cache, history all the data and relauched browser

Still the udemy contents are not playing its blank screen no audio and video output, Is there any config files i need to change?

Asked by Guru Subramani 1 day ago

Last reply by TyDraniu 1 day ago

Accessing Website

I started recently using Directv, I created an account with success. Now I can't get into my account. I get error that "something went wrong". I can get on account using … (read more)

I started recently using Directv, I created an account with success. Now I can't get into my account. I get error that "something went wrong". I can get on account using Edge. Please advise. thanks

Asked by Bobby Baldwin 2 days ago

Last reply by markwarner22 2 days ago

8K60fps YouTube playback on M4 Apple Silicon Mac - bad performance despite low utilization

Even though CPU and GPU utilization is very low during 8K60fps Youtube playback in the Firefox browser on my base M4 Mac mini, the struggles heavily to play this, drops t… (read more)

Even though CPU and GPU utilization is very low during 8K60fps Youtube playback in the Firefox browser on my base M4 Mac mini, the struggles heavily to play this, drops tons of frames, and the video almost stops playing.

8K 30 fps is not problem, and since utilization is pretty low, that doesn't explain the poor performance.

So please optimize 8K60fps Youtube playback on all platforms in the safari browser, but especially on Apple SIlicon Macs.

Asked by Nikolai Stoykov 2 days ago

Last reply by Freecine 2 days ago

Thunderbird profile export does not import after PC reset

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an erro… (read more)

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

Asked by Lester Bennett 5 days ago

Last reply by david 2 days ago

"Capture more" scrolling screenshot not working on Firefox Android?

Since Android 12, many apps can take "scrolling screenshots" that capture more than just the currently-visible part of the screen, with an aptly labeled "capture more" bu… (read more)

Since Android 12, many apps can take "scrolling screenshots" that capture more than just the currently-visible part of the screen, with an aptly labeled "capture more" button. I noticed that when screenshotting a webpage in Firefox Android, I don't have the option to do this. When screenshotting the same webpage in a Chromium browser, I do. (See screenshots: 1st is Firefox, 2nd is Chrome)

Is this a bug, or a known FF limitation? Is it on the devs' roadmap?

Asked by fiffox 3 months ago

Last reply by Z 4 days ago