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Mail headers showing but content not visible

Older messages in Thunderbird are listed but their content is not showing. I have been using TB forever and I never had that problem before. It is POP3. When I try Folder… (read more)

Older messages in Thunderbird are listed but their content is not showing. I have been using TB forever and I never had that problem before. It is POP3. When I try Folder Repair, the program simply throws out all messages whose content is not accessible (so if my Sent folder has 40,000 messages it comes back with a Sent folder of 2,000). Clearly something got corrupted but I am not sure what. In the picture below, the header is visible but (a) not clickable (different header showing) (b) no content is displayed. I used to copy the content of the TB folder to my laptop and back (while keeping different profile names assigned during installation. The problem seems to have started when I changed profile names and began using identical profile names on both the desktop and laptop. Also, the total size of the folders is around 65Gb, in case there is a size limit. Any ideas? Thanks

Asked by tcorat1 6 days ago

Last reply by tcorat1 5 hours ago

Inability to Create New Messages

Hello, I have recently been unable to create new messages in Thunderbird. I am currently on the latest version, 139.0.2 (64-bit). There is no Create New Message Button, a… (read more)

Hello, I have recently been unable to create new messages in Thunderbird. I am currently on the latest version, 139.0.2 (64-bit). There is no Create New Message Button, and Control + N does work either. I am also now getting a lot of extra information in the Header Pane. Refer to the Screen Shot JPG. Thanks, Graeme

Asked by graeme_edwards 1 week ago

Last reply by Michail Pappas 7 hours ago

Spam on Thunderbird mobile

Hi, On my desktop, thunderbird does an awesome job cutting spam. While on the mobile its terrible, not just are most spam mails coming thru but some legit emails are get… (read more)

Hi,

On my desktop, thunderbird does an awesome job cutting spam. While on the mobile its terrible, not just are most spam mails coming thru but some legit emails are getting flagged. Is there some way to make it mimic the desktop.

Thanks in advance

Asked by rajneeshs1 1 day ago

Last reply by rajneeshs1 9 hours ago

  • Solved

Comment (not question) about spam mail

While looking for another setting, I noticed that a setting about how T-Bird handles spam mail. I have it checked. Today, I received a DOOZY of a spam mail, but Thunderb… (read more)

While looking for another setting, I noticed that a setting about how T-Bird handles spam mail. I have it checked. Today, I received a DOOZY of a spam mail, but Thunderbird didn't flag it. It was so obvious spam, as it asked for credit card, banking, automobile license! Also, the Subject asked to update payment info, but the From field wasn't that company.

Asked by Kami Scott 2 months ago

Answered by Toad-Hall 2 months ago

  • Locked

Can't determine which filter is affecting my messages

I have a couple of hundred filters and one of them occasionally kicks in and unexpectedly moves certain messages to a new folder but I can't figure out which filter it is… (read more)

I have a couple of hundred filters and one of them occasionally kicks in and unexpectedly moves certain messages to a new folder but I can't figure out which filter it is. Rather than me going through every filter manually, can't Thunderbird tell me which filter affected a given message? I'd like to be able to right-click a message and be shown the exact filter(s) which affected it.

Asked by mozilla448 2 weeks ago

Last reply by phaolo 18 hours ago

  • Solved

POP or IMAP

Which is better on Thunderbird, POP or IMAP? What happens to existing email if I change from POP to IMAP?

Asked by Tom 1 day ago

Answered by david 23 hours ago

Thunderbird is sending "whitelisted" emails to my spam folder

I use Thunderbird on a MacBook Air running Sequoia. In the last month or so, Thunderbird has taken to sending emails to my spam folder when it shouldn't. To clarify: I am… (read more)

I use Thunderbird on a MacBook Air running Sequoia. In the last month or so, Thunderbird has taken to sending emails to my spam folder when it shouldn't. To clarify: I am aware Thunderbird does not have its own whitelisting process, but makes use of address books. All the addresses recently characterised as spam are listed in my basic address book, Mac OS's proprietary "Contacts"; most of the emails were from private correspondents, and as far as I can tell included no spam trigger phrases such as "special offer"! If this problem is insoluble, or inherent to the application, I will be forced to abandon Thunderbird, which is otherwise perfectly satisfactory. Any suggestions?

Asked by Akominatus 1 day ago

Last reply by sfhowes 21 hours ago

I made a donation for thunderbird on july 3, 2025 but my inbox páge is blocked

i made a donation for thunderbird on july 3, 2025 but my inbox páge is blocked. i am asking for help, but so far no solution to the case attachments picture one the ba… (read more)

i made a donation for thunderbird on july 3, 2025 but my inbox páge is blocked. i am asking for help, but so far no solution to the case

attachments picture one the bank register shows the tranfer of the donation to the thunderbird email picture two the mesage that used to appear on the inbox page a few days ago picture three the actual contente of the inbox page

Asked by JJA 1 day ago

Last reply by Wayne Mery 23 hours ago

Tbird vs Outlook 2021

I'm currently on Office Outlook 2021......something happened and the license became invalid....according to Msoft.....I will have to re-purchase.......bought if it at hug… (read more)

I'm currently on Office Outlook 2021......something happened and the license became invalid....according to Msoft.....I will have to re-purchase.......bought if it at huge discount on ebay so should have expected this... I'm investigating moving to Tbird.....but I have some questions.... 1. The importation of PST file seems rather complicated....is there an easy way to do this...??? 2. In Outlook I use the email....calendar....and notes.....I have a lot of notes as this is how I keep track of what I do for my clients......If somehow I import my PST file into Tbird....does all the email...calendar and notes come with it or just emails...??? 3. I POP Gmail into Outlook....but Gmail requires an App Password......can Tbird handle this..??? 4. My current PST file is about 3gb in size....Can Tbird handle this large amount of data..???

Thanks in advance for any assistance the community can offer... Steve

Asked by stevem5000 23 hours ago

Samsung Email Not Syncing

Hi everyone, I'm having trouble with my Samsung Email app. For some reason, my emails are not syncing properly. I’ve noticed that new emails are not coming in unless I m… (read more)

Hi everyone,

I'm having trouble with my Samsung Email app. For some reason, my emails are not syncing properly. I’ve noticed that new emails are not coming in unless I manually refresh the app. This has been going on for a while, and it’s causing me to miss important messages. I’ve tried restarting my phone and checking the internet connection, but nothing seems to work. I'm not sure if it's an issue with the app settings or something else. Is anyone else facing this issue? Any help or suggestions would be appreciated!

Thanks in advance.

Asked by Roger Reed 2 months ago

Last reply by Wayne Mery 1 day ago

Message Filters not working properly

My filters seem to work for emails received but not for ones I've sent. I use the rule "From, To, CC or BCC" combined with a persons email name (i.e. preceding the @ sign… (read more)

My filters seem to work for emails received but not for ones I've sent. I use the rule "From, To, CC or BCC" combined with a persons email name (i.e. preceding the @ sign) and while From works the To doesn't and remain in my sent folder. Periodically I have to use "Run Filters on Folder" or "Run Now" from within the Sent folder to move everything to their respective folders. Do I have to have a separate rule just for "To"?

Asked by lloydhousley 2 days ago

Last reply by sfhowes 1 day ago

Thunderbird fails to move junk to junk folder...pop accounts

Thunderbird does correctly mark emails I choose as spam spam. Problem is, TB fails to move these marked-as-spam emails to the selected spam folder. I've searched for cure… (read more)

Thunderbird does correctly mark emails I choose as spam spam. Problem is, TB fails to move these marked-as-spam emails to the selected spam folder. I've searched for cures here but nothing helps. Now what Mozilla??? See attached pics...

Asked by rvdude 1 month ago

Last reply by jack63ss 2 days ago

I have a problem with receiving and sending emails through thunderbird and also have a pop up aol.com page that cannot be deleted or filled in

Good morning I have a problem with emails on thunderbird. Often they seem blocked in the system or fail to send. In addition all my emails are on the thunderbird and woul… (read more)

Good morning I have a problem with emails on thunderbird. Often they seem blocked in the system or fail to send. In addition all my emails are on the thunderbird and would like to remove all the aol mails but cannot find out how to do this?

There is also an aol pop up that comes up on the screen that cannot be deleted or filled in and i have to keep restartingthe computer to get rid of it

Can you help please?

Asked by fieldps 2 days ago

Last reply by Toad-Hall 1 day ago

everything going to trash [was: again i am crying here

why is everything going to trash in thunderer but not in Comcast.net email what do i do o i eed to reinstall it and uninstall it can not do restore point … (read more)

why is everything going to trash in thunderer but not in Comcast.net email what do i do o i eed to reinstall it and uninstall it

can not  do restore point

Asked by Mary 1 week ago

Last reply by Mary 1 day ago