Thunderbird Community Forum

I have been unable to retrieve my emails one of my email accounts on any of my computers. There is the usual error message Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. Thunderbird version 128.10.1esr (64-bit) I get the same error message on my main desktop, my laptop and an older desktop I use as back up. I contacted the help desk for my ISP because I thought it might be server side problem across three computers. After extensive investigation the ISP says it doesn't appear to be on their end. Other email boxes from that ISP are not affected. There is plenty of disk space available on all three computers. I regularly cleanup the mailboxes on my laptop so it is using minimal disk space. Since I started getting the error message I have also cleaned out the other two computers' mailboxes but the error persists. All three computers have plenty of disk space available.

All, Is there a way to export rules from one installation of Thunderbird to another?

A bit like the way an address book can be exported, etc.

Kind regards Tim

I am using 64bit Windows 11 Home. This happened suddenly without any changes on my part that I know of.

Thunderbird suddenly started freezeing right after startup. The only thing I can do is login with the master password then the regular thunderbird screen opens, but I cannot click on anything. Soon after the screen is greyed out. However I can close the program down with the red "x" in the top right corner. It opens a dialog that gives me the opens to close down or wait to respond. The close option works.

The only hint I can see from the frozen screen is that the local Folder seems to have a problem as a subfolder has now multiple copies of itself. It seems to create a new copy of that subfolder every time I try to start the program.

So far I tried reinstalling/updating TB, as I assumed an update had maybe malfunctioned, (it was stuck on version 128, since I could not open TB for about a week now) but upgrading to to version 138 did not help. I also tried starting TB in troubleshoot mode, which made no difference I also tried starting TB while windows was in safe mode, which made no difference.

I read around but people that have problems with TB freezing seem to not have the freeze happen before they can do anything.

I assume something is wrong in my profile, maybe the local folder? But I have no idea to fix anything, since I cannot do anything at all in TB.

Any help would be appreciated! Thanks!

I installed and set up Thunderbird on my Mac in order to create a backup for a Yahoo/AT&T email account which I may be getting rid of. I used the imap configuration and connected just fine, everything downloaded and I see that the number of messages in my inbox is in the thousands (yes, I'm a person who saves everything in my email, please don't judge). The synchronization and storage are set to synch all messages locally regardless of age and don't delete any messages. However, when I search for old messages in my inbox, it produces no results. When I scroll through the inbox, the oldest message I can see is about 7 months old. There is plenty of storage on the computer. Any advice on how to get access to the older messages and how to make them searchable? Is there a limit to how many messages Thunderbird can display in the inbox? The whole point was to create a searchable backup of everything for when I get rid of the email account. Thanks!

Hello, I've installed Thunderbolt and added my Outlook account. However, none of the folders I created in Outlook have been copied over. Only the standard built-in folders e.g inbox, junk, sent etc were setup in Thunderbolt with all the mail from the other folders in the inbox. This is not very helpful.

How do I set up the Thunderbolt account so that the folders (and contents) are matched with the folders (and contents) in Outlook? Thanks

Thunderbird does correctly mark emails I choose as spam spam. Problem is, TB fails to move these marked-as-spam emails to the selected spam folder. I've searched for cures here but nothing helps. Now what Mozilla??? See attached pics...

I see duplicate menu items for addons under Tools menu for some addons like ImportExport Tools NG for example and its developer identify the issue as longstanding Thunderbird bug on Mac.

Any idea about the isse?

W11 rig. TB updated today to 138.0.1 (64bit). All message on inbox show up ok, but all messages on the local folders are blank.

But I can access all email in all folder from my W10 rig which is running 128.9.1 esr so I know the msr files etc are not corrupted. This is only happening on the w11 rig

Repair approach makes no difference when tried through the w11 rig. Have rebooted w11 computer, reloaded TB several times. No change.

Need suggestions to get the W11 rig working with all messages. Thanks

I've been using Thunderbird for years. It connects to my gmail account using POP. I'm on a Windows computer using Windows 11 and Thunderbird says it's up to date with version 128.10.1esr.

For the past couple of weeks my Sent folder has been empty. Emails are sent successfully, they're just not stored.

I have searched for solutions but they all seem to deal with IMAP, not POP. I have found the folder (appdata\profiles etc) where the sent file exists, and it's there and very big. I tried copying it to a new name ("sent2") and asking Tbird to store sent messages there but it's still empty and not saving messages. I also tried deleting the sent.msf file and that didn't help either.

Any thoughts?

Hello, every time I want to send or accept a message Thunderbird keeps asking me to enter my password. This is very irritating, although I activated the option 'Remember password' during the set up of my mail address. Can you help me with this? Thanks.

When I receive an email documenting an online purchase, it is my habit to print the page that tells the amount of the purchase and the vendor; I use the printed pages to keep my credit card up to date.

This has worked very well for many years. But now all of a sudden, sometimes Thunderbird imposes a rather long delay when preparing the "print preview" prior to printing the page. It's inconsistent; sometimes the page preview shows up instantly and sometimes it is a matter of many seconds. I have made no change to the printer or its connection (although Epson does from time to time issue updates to their drivers). No other application on my computer - not even Firefox - seems to suffer this delay; only Thunderbird.

This is with Thunderbird version 128.10.1esr, as well as with the previous 128.10.0esr

My calendar reminders in the reminder window time out and disappear after a month. I want to keep them indefinitely and dismiss them myself manually. How can I do that?

Just installed Thunderbird on a new computer. I'm a long-time user, supporter, donator to the team. I just donated again. Now I get an "in your face attempt for donations" that I don't appreciate. It has to be removed every time I load mail. How do I get rid of this?

Witam wszystkich. Podczas odbierania wiadomości mam następujący komunikat "Zapisywanie wiadomości w skrzynce pocztowej się nie powiodło. Sprawdź, czy masz wymagane prawa zapisu w systemie oraz czy dostępna jest wystarczająca ilość wolnego miejsca do skopiowania skrzynki pocztowej." Wszystko posprawdzałem i nie mogę sobie dać rady. Wiadomości z innych kont są zapisywane. Poproszę o wskazówki gdzie szukać błędu.

I can send mail via thunderbird but now will not get it from earthlink server? tried restarting app, computer and router, no help. My mail is in my web mail but not thunderbird

I had trouble during the installation of Thunderbird, it would not connect to my email account with Xfinity. However, I could connect via the web.

Finally, I tried the manual route and there (accepting all given entries) I was able to connect with Xfinity just fine. I hope this helps others. I think there may be a bug in the installation process.

I downloaded 138.0. I can get email and reply to them but can't start a new message. New message button does nothing. I don't have any add-ons. This is the newest version I believe. Any suggestions?

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