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  • Archived

saving .xlsx files is not in Files and Applications: applications content type

I frequently download excel worksheet files in the format of .xlsx The extension is not found in the Firefox options-files and applications-applications content type. It … (read more)

I frequently download excel worksheet files in the format of .xlsx The extension is not found in the Firefox options-files and applications-applications content type. It is not an option to choose this to save the file in a particular location--see attached screen shot. If it is under another name please let me know. There is an option to download excel worksheet files--only 97-2003, xlsx is an Excel 2016 worksheet. Why isnt this updated with the latest version of Firefox: 85.0.2 which I am using? Even if I select 'use excel 2016 (default)'--screen shot 2/ it does not have the option to remember where to save the file--only to open with or save, like the option for other files.--screenshot 3.

I just want it to always save to desktop.

Asked by ateague 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Recently Firefox sometimes reports it cannot restore previous sessions when launched. The restore option is not set.

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have th… (read more)

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have the option to open previous sessions selected. On other occasions it starts properly with a blank page as it is configured to do.

Am I missing a setting?

It is not a major problem, I can simply enter a URL or search string in the address bar and it works properly for the rest of the session.

It is happening both on my Windows 8.1 Pro and Windows 10 Pro PCs running the 64-bit version of Firefox.

Any suggestions will be appreciated. Thank you.

Asked by str8chat 9 months ago

Last reply by FredMcD 7 months ago

  • Archived

White Scissors Screenshot doen't work

Hello Firefox, How do I get the white scissors screenshot to work? When I download the photo I want to save to My Documents and open the containing folder, all I see is a… (read more)

Hello Firefox, How do I get the white scissors screenshot to work? When I download the photo I want to save to My Documents and open the containing folder, all I see is a saved blue screen. Please help! Malcolm.

Asked by mhuscrof 11 months ago

Last reply by TyDraniu 10 months ago

  • Archived

Can't get into Google search

Hi there, When I click on my Google search icon I get three continuously revolving circles and Google search will not open. Can you please hepl. Man6y thanks. Greg. … (read more)

Hi there,

When I click on my Google search icon I get three continuously revolving circles and Google search will not open.

Can you please hepl.

Man6y thanks.

Greg.

Asked by gregboy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Unable to Restore Bookmarks After Refresh [...solved?]

tl;dr - Refreshed Firefox, most of my profile has restored normally, but not Bookmarks (or Browsing History). I cannot restore Bookmarks from the .json backups, and I do … (read more)

tl;dr - Refreshed Firefox, most of my profile has restored normally, but not Bookmarks (or Browsing History). I cannot restore Bookmarks from the .json backups, and I do not have an HTML backup.

Firefox would not load any pages this morning, even after updating to most recent version (89) and restarting the app then the entire computer, so I refreshed Firefox. Good news is, pages load now! Bad news is my bookmarks all disappeared, and they were still gone even after I made the Bookmarks Toolbar visible. The Import Bookmarks button only gives me the option to import from Internet Explorer or Chrome, but not from previous version of Firefox.

I went to Manage Bookmarks, and the Import and Backup seems to have some recent bookmark back-ups, giving me options for back-ups from today (Monday) then Saturday (last new bookmark), etc. But when I try to import bookmarks this way, it says Unable to process the backup file. My Firefox profile has backups, but only as .json files, no HTML bookmark files, which is the only other importing option. The rest of my profile seems to have imported fine - when I go to my inboxes or regularly visited websites, I'm still logged in.

Strangely, Firefox also seems to have forgotten my browsing history. In the URL bar, it'll show my search history, but not my visited pages, which makes the lack of Bookmarks even more aggravating and harder to deal with.

Edit: I restarted the app again and this time, my bookmarks were in place, and my browsing history is back when I type into the URL bar. I do not know how to mark this question as solved or delete this question.

Asked by nyxelestia 11 months ago

Last reply by cor-el 11 months ago

  • Archived

the Bookmarks have a wide distance when listed.

Hello dear Nerds With the last update the Bookmarks have a wide distance when listed. Too wide! I have to scroll down endlessly to find things. Before they were neatly na… (read more)

Hello dear Nerds

With the last update the Bookmarks have a wide distance when listed. Too wide! I have to scroll down endlessly to find things. Before they were neatly narrow and you could see twice as much. Kindly repair this next time please. Or can I do this? Best Ursula Zürich

Asked by Ulla 11 months ago

Last reply by cor-el 10 months ago

  • Archived

blocked acces to website

blocked access to website. I can't access a website for software I use to sign into my account there to send a request. I unblocked it in the settings - cookies - but it… (read more)

blocked access to website. I can't access a website for software I use to sign into my account there to send a request. I unblocked it in the settings - cookies - but it still keeps me from opening it. this is the message on the screen "Cookies required to use Firefox To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once."

So I go to Bing but I would prefer to use firefox. Why is it so hard to release a website??? What is the problem? Edith

Asked by ev3 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Bookmarks no longer show star and your instructions are not accurate on how to fix!

After your latest update you broke the bookmark star function. This is key to my role in my job and if it is not fixed in a reasonable amount of time then I will have to … (read more)

After your latest update you broke the bookmark star function. This is key to my role in my job and if it is not fixed in a reasonable amount of time then I will have to switch back to Chrome. The instructions say to right click the 3 dots but it does not offer up anything when done. Add to address bar is the only thing that shows up when you do right click on the 3 dots instead of add to address bar like the article says. Please fix this ASAP!!!!

Asked by bansheekiller 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Get "Close tabs to the right" and "Close other tabs" back from submenu to the main menu and get an option to assign keyboard shortcuts for those commands.

Hello. It would be good to get "Close tabs to the right" and "Close other tabs" back from submenu to the main menu and get an option to assign keyboard shortcuts for thos… (read more)

Hello. It would be good to get "Close tabs to the right" and "Close other tabs" back from submenu to the main menu and get an option to assign keyboard shortcuts for those commands. This would take just one line more and save a lot of time. Thanks.

Asked by AugerJ 1 year ago

Last reply by rwernst 1 year ago