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Access

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This messag… (read more)

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This message shows:

'Firefox detected a potential security threat and did not continue to webmail.mercuryin.es. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.' AND tells me that there is nothing I can do about this.

Asked by costachum 4 months ago

Last reply by cor-el 4 months ago

  • Solved

spell check feature

I realize Facebook doesn't have a spell check feature,but is there a way my browser, Firefox, which I already have spell check enabled can somehow spell check Facebook wh… (read more)

I realize Facebook doesn't have a spell check feature,but is there a way my browser, Firefox, which I already have spell check enabled can somehow spell check Facebook when I chat? Can someone help? Thank you.

Asked by sciencemagic 4 months ago

Answered by bodybreak 3 months ago

Firefox fails yet again. All bookmarks erased and previous tabs do not open.

I just tried to open Firefox and got the message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application.… (read more)

I just tried to open Firefox and got the message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". DO NOT redirect to this link

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional?as=u&utm_source=inproduct&redirectslug=The+bookmarks+and+history+system+will+not+be+functional&redirectlocale=en-US

It is useless. I tried to restore 3953 items from a previous back up and received the message "Unable to process the backup file".

I am not interested in hearing how to prevent this problem in the future, because obviously creating backups do not work.

How do I check to see if the problem was caused by security software, even though I have not added anything?

Asked by incompletetb 3 months ago

Last reply by incompletetb 3 months ago

change email

I installed mozilla firefox on my desktop computer 5 years ago At the time, my email address was davsue@myfairpoint.net This email no longer exists my new email address i… (read more)

I installed mozilla firefox on my desktop computer 5 years ago At the time, my email address was davsue@myfairpoint.net This email no longer exists my new email address is davsue123@gmail.com I signed out of firefox I want to sign in again It sends me a confirmation email to davsue@myfairpoint.net that doesn't exist Can't retrieve the email to verify my account Now what? haven't been able to set davsue123@gmail.com as a secondary email

Asked by davsue 4 months ago

Last reply by Ray Vermey 4 months ago

  • Archived

Closed Caption is out of sync with Audio on HULU and Prime Video Works great with Netflix, HBO Max, Disney

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU a… (read more)

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

Asked by Bill 1 year ago

Last reply by chzuck 1 year ago

  • Solved
  • Archived

after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (read more)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

Asked by thegearworks 2 years ago

Answered by thegearworks 2 years ago

  • Archived

website yecustom say it not secure

I used to go to this website which i have account and now it will not let me login it says it is unsecured how can i get it back to secured so i can login i get this mess… (read more)

I used to go to this website which i have account and now it will not let me login it says it is unsecured how can i get it back to secured so i can login i get this message An error occurred during a connection to yecustom.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Lupe 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Multiple questions on profile backups

I will be moving all of my data to a new laptop and want to know if I need to have both my personal Firefox profile and the "default-release" profile backed up. The "defa… (read more)

I will be moving all of my data to a new laptop and want to know if I need to have both my personal Firefox profile and the "default-release" profile backed up. The "default" one is over 3GB and has over 20k files in it, and my personal one is only 113 MB with 1300 files — and my thumb drive needs all the extra space it can get. (Why would the "default-release" profile be so much larger than my personal one?)

The old laptop runs on Windows and the new one will have the Linux OS. Will that make a difference in using a backed up Firefox profile? I mean, will the data still work in the new OS?

Asked by pad804 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I reset all firefox settings

I was having some issue by picking up my laptop and pressed some buttons on the right side of the keyboard. Then I saw for a second an notice screen on the right. Low in … (read more)

I was having some issue by picking up my laptop and pressed some buttons on the right side of the keyboard. Then I saw for a second an notice screen on the right. Low in the firefox screen. But I didnt recognize what it said to me.

Now my back key doesnt work to go back on pages. It work before

So now I got an likely screen when I picked up my laptop and press down some keys

When I press the back button on the keyboard it says in an little notice window that dissapear after 3 seconds.

Use / to search on the page.

So I think I could been pressing some key combination to disable or activate how my keyboard should work in firefox.

So I wounder how to reset all settings and configurations in firefox to standard

Asked by mattias_1982 9 months ago

Last reply by mattias_1982 9 months ago

  • Archived

Satellite maps mirrored diagonally

The satellite imagery on google maps is mirrored diagonally, while the road map displays correctly over it. Win7, Firefox 108.0.2. started happening with Firefox 107.x.x… (read more)

The satellite imagery on google maps is mirrored diagonally, while the road map displays correctly over it. Win7, Firefox 108.0.2. started happening with Firefox 107.x.x and tried resetting Firefox, but no luck. Satellite imagery displays correctly in troubleshoot mode and private browsing. Cleaned out my cookies and cache, but no dice in regular browser.

Anyone have experience with that?

Asked by jon.nellis 1 year ago

Last reply by jon.nellis 1 year ago

  • Solved
  • Archived

a site does not display properly

A friend has passed away and I cannot access her obituary page. I could for a couple of days but I can't any more. Is this a problem with the FF latest upgrade? The pag… (read more)

A friend has passed away and I cannot access her obituary page. I could for a couple of days but I can't any more. Is this a problem with the FF latest upgrade? The page is [link removed by moderator]

I do not want her obituary page made public on a forum in case it causes inappropriate comments.

I have just discovered the page works ok on Chrome so I will use that for now, but I am reporting the problem to try and help you. I am using latest version of Firefox.

I have added a screen snip of the part-loaded page.

I just followed the button below about extra troubleshooting information and lost all the information I had typed into this box, which irritates me as well.

Have a look please and let me know, thanks.

Oldjon

Asked by Oldjon 10 months ago

Answered by cor-el 10 months ago

  • Archived

Random crashes

Hello there. Ever since the latest update (to 115.0.2), I've been experiences random crashes. It's only happening with these 2 sites: https://www.mapsofworld.com/ and htt… (read more)

Hello there. Ever since the latest update (to 115.0.2), I've been experiences random crashes. It's only happening with these 2 sites: https://www.mapsofworld.com/ and https://www.buongiorno.sk/ (there may be more but I haven't discovered any others as of yet). I open the sites and FF immediately shuts down. And then, after I restart it, there are no crashes listed in the logs (about:crashes). I've tried everything. Cookies, cache, a "refresh", a fresh install and I've also checked my system and HDD for errors but nothing helped. Any idea what I should do? The problem seems to be on your side, not mine

Asked by holland25 1 year ago

Last reply by holland25 1 year ago

  • Archived

Has update to Firefox 115.1.0esr (64-bit) broken things for other users as well?

Has update to Firefox 115.1.0esr (64-bit) broken things for other users as well? The update applied itself about 20 minutes ago, and then I tried to log in to my Hostinge… (read more)

Has update to Firefox 115.1.0esr (64-bit) broken things for other users as well? The update applied itself about 20 minutes ago, and then I tried to log in to my Hostinger account. Instead of the two-factor authentication kicking in as normal, I got a message about a Captcha check failed - even though there is no captcha.

So I went to google, typed in my search term, hit return, and instead of google going searching, I got a new line in the search box!

Google Chrome browser (which I hate) is still working fine. So is someone going to fix this? (I seem to get daily messages from Firefox about a new update available), so hopefully....

Sorry about the confrontational tone - I'm from an era when software was tested before it was released, not released and then fixed daily! And that was a bitchy remark too!

Asked by Grumpy Steve 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago