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Suckered into update I don't want!

Firefox has been putting that "update" thing in the right upper corner 10 times a day,knowing darn well that someday I'll click on the wrong button. Well, sure enough, I… (read more)

Firefox has been putting that "update" thing in the right upper corner 10 times a day,knowing darn well that someday I'll click on the wrong button. Well, sure enough, I clicked on the "update" instead of the other option and now I'm stuck with this new version that I just don't like. I don't even know what the previous version I had was! Does anyone know what was the last version before this major change? I want it back!

Asked by Stumann666 1 week ago

Last reply by jscher2000 6 days ago

Closing multiple tabs warning not working in private browsing when more than one firefox window opened

Closing multiple tabs warning: only one private browsing window opened: works fine only one normal browsing window opened: works fine one private window and one normal wi… (read more)

Closing multiple tabs warning: only one private browsing window opened: works fine only one normal browsing window opened: works fine one private window and one normal window: not working in private window, all tabs closed without warning two private windows opened: not working in either of the windows two normal windows opened: works fine in either of the windows

reproduced in troubleshoot mode

Asked by dspn 1 month ago

Last reply by jscher2000 1 week ago

"The page is not redirecting properly" error in Google Drive with Firefox

A few minutes ago I had this error, I searched all over the internet but nobody gave a concrete solution. I tried everything: clear cookies, reset firefox, etc. The only … (read more)

A few minutes ago I had this error, I searched all over the internet but nobody gave a concrete solution.

I tried everything: clear cookies, reset firefox, etc.

The only person who gave a solution was to restore windows in a clean installation.

It turns out that for a rare reason my computer woke up with the time misconfigured, I configured it and tried to access some files that I had in google drive, but it showed that error and it had been trying to solve it for 2 hours. Well, it turns out that I had set the time wrong and instead of putting "AM" I put "PM" that is to say, it was 12 hours apart.

I configured everything again and with the correct time and that solved the problem, I hope someone will use this information.

Asked by chapulinawebado 1 week ago

Last reply by FredMcD 1 week ago

Reader view

I have been having trouble with reader view since I downloaded Firefox 90. Usually, I adjust the enlargement size and then print to read under better lighting. Now, if … (read more)

I have been having trouble with reader view since I downloaded Firefox 90. Usually, I adjust the enlargement size and then print to read under better lighting. Now, if I adjust to anything other than 100%, reader view cuts off part of the bottom of the page. This is very frustrating.

Asked by MelanieS 1 week ago

Last reply by jscher2000 1 week ago

Weird Website Display

Hi Everyone, When I try to access a particular website, there is no real graphical display - simply text scattered everywhere. I visit loads of different sites each day,… (read more)

Hi Everyone, When I try to access a particular website, there is no real graphical display - simply text scattered everywhere.

I visit loads of different sites each day, and this is the only one where this problem occurs.

The website Owner thinks it might be something to do with a CSS file(?) but, as I do not have the problem elsewhere, I am unsure.

If anyone can help on this, I'd be very grateful.

Thank you.

Ian

Asked by Ian 1 week ago

Last reply by jscher2000 1 week ago

Top of Screen Flicker

I am using Firefox v90 on a windows 7. In the last couple of days the top of the screen has stated to flicker. Any solutions? I did turn off graphics acceleration but had… (read more)

I am using Firefox v90 on a windows 7. In the last couple of days the top of the screen has stated to flicker. Any solutions? I did turn off graphics acceleration but had no effect.

Asked by Leenheer 1 week ago

Last reply by FredMcD 1 week ago

Sorry. We’re having trouble getting your pages back.

"Sorry. We’re having trouble getting your pages back." I see this EVERY TIME I start Firefoo. I've been fucking around on the Internet for months' 'searching for a soluti… (read more)

"Sorry. We’re having trouble getting your pages back."

I see this EVERY TIME I start Firefoo. I've been fucking around on the Internet for months' 'searching for a solution to this problem, and nothing works. YOU need to fix this and put out an update that solves it.

Asked by OldOllie 1 week ago

Last reply by jscher2000 1 week ago

Firefox Browser Freezes

A Firefox (all versions since one year) freezes problem. It started freezing, other browsers do not do that. The freezing stops when hardware acceleration is disabled. No… (read more)

A Firefox (all versions since one year) freezes problem. It started freezing, other browsers do not do that. The freezing stops when hardware acceleration is disabled. No hardware changes in the PC, other programs work normally. Changing video drivers does not help.

I would like to keep the hardware acceleration going, otherwise the browser is slower. If the problem can not be fixed i will look for another browser.

Asked by AEI_BG 2 weeks ago

Last reply by FredMcD 1 week ago

Immediately on installation of upgrade to FF ver. 90.0 I started having problems with FF.

1. When I have to move another windows across FF, I get a string of repeating images one of the other that I cannot remove until I close that FF page. (See image below) … (read more)

1. When I have to move another windows across FF, I get a string of repeating images one of the other that I cannot remove until I close that FF page. (See image below)

2. When I save a FF page, it does not close itself. I have to click on the page, refresh it, then I can close it. Also sometimes it take 20-30 seconds to save and close a page that has mostly text on it, such as an article page from one of the many newspapers I review every day including Financial Times, NYTimes, Wash. Post, etc. Due to this and other errors, it slows down my work day to where I am forced to spend one to two extra hours workiing to correct these errors.

3. When I have FF open, it seems to slow down my entire machine, even though I'm not working at the moment in FF.  

4. Please fix this. I work 7-8 hours a day on a project I am nearing 20 years completing. It gets tiresome in and of itself, but when FF causes me more problems it become exasperating and as much as I want to quit, I can't walk away from this project which has grown to nearly 700 gigabytes in size with millions of pages of html, jpg, pdf and txt files.

5. Please help me with a new update that will fix these errors or tell me how I can fix them.

Thank you.

Asked by gruff 1 week ago

Last reply by FredMcD 1 week ago

Map pop-up not populating (TomTom Maps)

As a realtor, I use a professional software at NavicaMLS.net. When doing a "map search" the map refuses to populate and show the map background. I have not changed any se… (read more)

As a realtor, I use a professional software at NavicaMLS.net. When doing a "map search" the map refuses to populate and show the map background. I have not changed any settings. It worked previously and today, it won't work. Cleared all cache. Shut down computer and unplugged for 15 minutes. Restarted computer (desktop Dell) and maps still will not populate. Software works fine in Chrome. I would much rather continue using Firefox. What can I do? Thanks in advance. - Craig -

Asked by CraigTheSmokiesRealtor 2 weeks ago

Last reply by FredMcD 2 weeks ago

double click html link and open the same firefox.

I was stupid enough to update to v90.0 and as per every update mozilla fucks up: my default browser is gone missing. When I click the firefox link in my start menu a fire… (read more)

I was stupid enough to update to v90.0 and as per every update mozilla fucks up: my default browser is gone missing.

When I click the firefox link in my start menu a firefox opens. When I click a link in my email program, ANOTHER firefox opens.

This is so EXTREMELY frustrating! It happens _every_ time an unwanted, unneeded and bad update is shoved down my throat. Why ? why is this so? why does this happen?How do I fix it (again)?

Asked by novw 2 weeks ago

Last reply by cor-el 2 weeks ago

Old bookmarks in old C drive

Hello Mozilla Support! It is 0500 here so I will try to get to the point with a little problem. I have just created an account here as I have been unable to get much sens… (read more)

Hello Mozilla Support!

It is 0500 here so I will try to get to the point with a little problem. I have just created an account here as I have been unable to get much sense from people in IT (retail mainly) or general tech forums which has led to a certain degree of frustration regarding FF bookmarks. But first, I want to say that I have been using FF browser for sixteen years and love it - I am aware of Chrome but prefer Fox; I dislike IE. Thank you for all you are doing.

A little background: in March my old pc suddenly packed up and it felt like an old friend had died. It was running Win-7 (Pro) which I knew was no longer supported but I liked it, and the pc was reliable for ten years. I was told that the motherboard (ASUS) had gone, and after numerous questions and delays, the computer has been rebuilt with a new z590 mb (also ASUS), a gen 11 cpu and a SS drive running Win-10 as it was time to upgrade. I don't like Win-10 at this point because W7 seemed easier to use - I am not a gamer, just a browser. I still have the Win-7 Pro disc but have been told that this new MB will not boot Win-7. I will try to get around this somehow.

The main issue is this: over the years I had collected a large number of bookmarks, and although I was not using many of them, I think it's useful to save things and with FF it is easy to do. The old C drive from the computer (the 3.5 type - by WD) is now in a drive-reading enclosure and I can see Programs and Folders. I feed it into the computer I am using atm - an older pc running Win-7 Home. I found the Mozilla Firefox folder and another one named 'bookmarks' but I cannot see any reference to the bookmarks I saved or any option to Export Bookmarks. I know what this means as I have used it successfully before.

So, please tell me if it is possible to find then Save and/or Export those bookmarks from the enclosed C drive to either THIS computer or preferably the other (rebuilt) computer, bearing in mind that the other one is operating as described with a z590 mb. Will it be possible? Many thanks in advance!

Btw, I really did NOT like Win-10 when I finally got that other pc back - LATE JUNE!! - after weeks of waiting. The first thing I did was install Firefox and it felt better immediately. Again I thank you! Michael.

Asked by goldfish117 2 weeks ago

Last reply by cor-el 2 weeks ago

Differences in Firefox Versions

Hi Everyone, For personal reasons I run FF version 72.0.2. I have a subscription to Britbox (UK) which has run without difficulty for two years now --- until recently, w… (read more)

Hi Everyone, For personal reasons I run FF version 72.0.2. I have a subscription to Britbox (UK) which has run without difficulty for two years now --- until recently, when it stopped for no apparent reason and displayed the error message shown in the attached image. Britbox Tech Support is, to say the least - useless, and I have been unable to extract anything useful from them for the past few weeks. Today, however, I got a (speculative) message saying that if I upgraded my FF version to the latest - things would be fine again. Strange, as they have been insisting I change to Chrome until today. Can anyone support their advice? i.e. Is there anything in version upgrades from 72.0.2 which might have affected viewing? Thank you. Ian

Asked by Ian 1 month ago

Last reply by cor-el 2 weeks ago

volume and sound will not work since last 2 updates on both windows 7 and windows 10 after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates.

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They … (read more)

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates. what do I need to put in my userchrome to make them work? Any other fixes.

Asked by inzaratha 1 month ago

Last reply by jscher2000 2 weeks ago