Showing questions tagged: Show all questions

Outlook mail problem

‘I can't receive outlook mail today using Firefox. I receive message header but when I open it there's no message data. It works fine in Chrome. I can't forward a message… (read more)

‘I can't receive outlook mail today using Firefox. I receive message header but when I open it there's no message data. It works fine in Chrome. I can't forward a message it fails to connect to the server. When I try to delete messages it doesn't remove the item. Any suggestions?

Asked by jstegura 3 months ago

Last reply by zeroknight 3 months ago

Lost tabs after refreshing Firefox.

I did a 'refresh' of my browser, thinking that basic user information would be saved. But I lost all my tabs in OneTab (extension). Is it possible to recover them? … (read more)

I did a 'refresh' of my browser, thinking that basic user information would be saved. But I lost all my tabs in OneTab (extension). Is it possible to recover them?

Asked by lilou k. 5 months ago

Last reply by cor-el 5 months ago

  • Archived

i use a vpn

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human send… (read more)

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

Asked by Dana Stewart 7 months ago

Last reply by JohnQ Public 7 months ago

  • Archived

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

YouTube page will freeze and display a grey screen with a loading symbol for 1-5 minutes.

Browser / Version: Firefox 115.0 Operating System: Windows 11 Tested Another Browser: Yes Chrome, no issue Problem type: Site is not usable Description: Page not loading… (read more)

Browser / Version: Firefox 115.0 Operating System: Windows 11 Tested Another Browser: Yes Chrome, no issue

Problem type: Site is not usable Description: Page not loading correctly, YouTube video will randomly freeze and the page will blank with a loading icon for about 5 minutes. This randomly occurs with no specific video, but always happens when switching in and out from full screen mode. Steps to Reproduce: 1. Open YouTube video 2. Try toggling full screen on and off, no specific video causes the issue

Asked by Miles 10 months ago

Last reply by cor-el 10 months ago

  • Archived

I Am Having A Problem With TopSitesRows

Hello...I appreciate your using Shortcuts & they are very important to me. I once had a problem of not having enough Shortcuts, but that problem has been solved. My… (read more)

Hello...I appreciate your using Shortcuts & they are very important to me. I once had a problem of not having enough Shortcuts, but that problem has been solved.

My problem now is that the number of COLUMNS in my TopSitesRows often change, without my permission, from 6 Columns to 8. That leaves me with a lot of blank links as well as a lot of links I have visited only once & have no plans to visit again. Why can't I keep the number of COLUMNS the same like I can when I choose how many Rows when I choose TopSitesRows?

Thank you.

Asked by ChrisG 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

page will involuntarily changes size or will highlight text not requested.

Using Firefox, my page will involuntarily changes size or will highlight text not requested. If I need to change a setting...please send instructions to: [email-removed… (read more)

Using Firefox, my page will involuntarily changes size or will highlight text not requested.

If I need to change a setting...please send instructions to: [email-removed]


(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by mcmkb42 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't view some elements on websites

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at … (read more)

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at all levels.

Asked by Cindy 1 year ago

Last reply by IanRestrepo 1 year ago

  • Archived

Websites not functiong right

I need help. Please for the love god can any one help me ? Recently I've been having issues with firefox not play nice with web sites. It feels like I'm use it back… (read more)

I need help. Please for the love god can any one help me ? Recently I've been having issues with firefox not play nice with web sites. It feels like I'm use it back in the day when IE was king. The Details, I'm running into sites were certain functions just don't work. Right now I can not log in to Target . When I got to my Car loan web site I can not bring up the statements. I clear the web data, start the browser in safe mode. I even removed ever plug in and it still does not work. It works fine in Edge and chrome . Hep what am I doing wrong ?

Asked by Niya.watson 1 year ago

Last reply by John Gabriel Otvos 1 year ago

  • Archived

Keyboard strokes showing on every key a different alphabet from what is been typed!

Why is firefox that set as my default browser having an issue of with my keyboard key strokes? When I type out a letter key, it shows it in a different key alphabet? For … (read more)

Why is firefox that set as my default browser having an issue of with my keyboard key strokes? When I type out a letter key, it shows it in a different key alphabet? For example, if I type “a” on the keyboard is will show a complete different random key like “5” or “d”. I am very comfortable and love using your browser. And would want to continue doing so without changing to another.


- A practical example is the following attached screenshot. I have typed the word “qwerty” on your browser but instead I get displayed on your browser “dfghjk”. - Very important to know is that I am running “ZoneAlarm Extreme Security NextGen” Anti-keylogger. That is configured to block programs that secretly record keystrokes (see attached document). Why is it only Firefox that is affected by this? - I have also contacted Zonealarm and they instructed me to contact you about this seeing that this issue only happens with your browser and not with any other program. I can type in Word or outlook or any other App without issues. ( - Like you can see from my other attached screenshots, it is not only your browser (firefox) that I have installed and working with as my default browser that is the only one having issues. The other browsers (Google Chrome, Microsoft Edge and Brave) are all working perfectly without this issue/problem. But only your browser that I made as the default browser that is the only one having this problem. - A good example, I typed this whole message using outlook without an issue/problem of this sort (see attached document).

Can you please look into this and provide me with answers on how to resolve this.

Asked by o.simeon 9 months ago

Last reply by Dan 9 months ago

  • Archived

Fully Load Site

I want to know if there is a way to make Firefox fully load a websites content Like the video shown, this was taken on another browser, the browser used here is Edge, I… (read more)

I want to know if there is a way to make Firefox fully load a websites content


Like the video shown, this was taken on another browser, the browser used here is Edge, I had to scroll in order for it fully load its contents and on other browsers if there is such an option of loading it'll automatically load all the websites contents without me scrolling at all such as Brave.


https://tempclip.com/RO5TtZYLAlf3oz7/watch

Asked by desktop141 12 months ago

Last reply by jonzn4SUSE 12 months ago