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Firefox browser update prompt

I am suddenly getting pop-up windows from "Firefox Software Updater" as soon as I click the Firefox icon on my desktop (Windows 11) and laptop (Windows 10). The Firefox l… (read more)

I am suddenly getting pop-up windows from "Firefox Software Updater" as soon as I click the Firefox icon on my desktop (Windows 11) and laptop (Windows 10). The Firefox log in the pop-up is not in color, so I am immediately suspicious. The pop-up window did not happen on my laptop yesterday, but I got it on my desktop today, for the first time. I have answered "no" to the "do you want this app to make changes to this computer?". Is this legit from Mozilla? Usually, the browser updates automatically when I click the icon, saying I am now using the latest version of Firefox. Thank you.

Asked by bugeric247 18 hours ago

Last reply by cor-el 14 hours ago

Twitch on second monitor stops playing after 10 minutes

I have two monitors, and I usually keep a stream/youtube video open on the second monitor while I browse the internet/play games. I used to do this all the time in OperaG… (read more)

I have two monitors, and I usually keep a stream/youtube video open on the second monitor while I browse the internet/play games. I used to do this all the time in OperaGX, but I recently changed to Firefox, and I've noticed that after about 10 minutes, the video or stream stops playing, and I have to manually pause and unpause the stream to get it running again. I have checked online, and I found a fix related to the about:config setting "network.http.throttle.enable" as "false" and the "network.http.throttle.version" as "1", but my firefox already had these settings like this.

Asked by NebulaMysti 1 day ago

Last reply by cor-el 22 hours ago

Bookmarks disappeared after adding account to new computer

Firefox has been my default browser for longer than I can remember. Over the years, I have maintained a significant bookmark file for work. I recently purchased a new com… (read more)

Firefox has been my default browser for longer than I can remember. Over the years, I have maintained a significant bookmark file for work. I recently purchased a new computer, and my zero bookmarks from the new computer have replaced all of the bookmarks that I had in my old browser. This is a bookmark file that has successfully followed me through multiple computers and even my ios devices. And now it seems to be completely gone. I've looked at the places.sqlite files, and the largest one is 20MB and is in my current default profile, but it is dated today. That makes no sense because I do not have any bookmarks on this older computer, and my new computer doesn't have any either. The bookmarks have also been completely deleted from my iPad, but miraculously are still on my iPhone (evidently I had signed out of Firefox for iPhone at some point so they do exist somewhere.) The thought of trying to rebuild my bookmarks is nauseating. My only thought is to sign out of the browser on all devices, then sign back in and sync on the phone. Would that repopulate the main file with what's on my phone? Any other ideas?

Asked by cmjross1 19 hours ago

Last reply by cor-el 19 hours ago

Cant access youtube account

Hello I have a problem with signing in to my youtube account('s) it tells me that i dont have access anymore. I tried some fixes like clearing cache, history, proxy and… (read more)

Hello

I have a problem with signing in to my youtube account('s) it tells me that i dont have access anymore.

I tried some fixes like clearing cache, history, proxy and other things you can try. But it still doesnt work

account is fine i can login on other browsers but i think firefox is the best one out there so used to it.

anyone know a fix that might help?

Kind regards Collin

Asked by collin leferink 1 day ago

Videos can't be played at higher playback speed on Youtube

Videos can't be played at higher playback speed Bug On firefox, I cant play videos at higher playback speed or it'll only play audio or video will endlessly buffer. Usin… (read more)

Videos can't be played at higher playback speed Bug

On firefox, I cant play videos at higher playback speed or it'll only play audio or video will endlessly buffer. Using user-agent spoofer and changing to chrome makes it a little less worse but still the problem sustains. On Brave, the video doesnt have any effect of higher playback speed rather it'll make the video buffer and have very strong red contrast.

Asked by kapish1233 2 days ago

Last reply by zeroknight 1 day ago

Password Manager not recognizing Microsoft sign in page

When I sign in on my Microsoft Account FF Password Manager Does nothing. I open up the passwords but the manager does nothing. How do I correct this? It is as if FF does… (read more)

When I sign in on my Microsoft Account FF Password Manager Does nothing. I open up the passwords but the manager does nothing. How do I correct this? It is as if FF does not recognize I am being prompt for login info. This only happens with this cite. Thank You for your time Mike

Asked by Mike 23 hours ago

Last reply by cor-el 21 hours ago

Firefox Shortcuts

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work. From Alex … (read more)

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work.

From Alex

Asked by Alex 2 days ago

Last reply by Terry 2 days ago

Fake MCAFEE SECURITY ALERT KEEP POPPING UP

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose… (read more)

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose the current tabs session that I have open, if possible??????

Asked by Paulsen5257@comcast.net 1 day ago

Last reply by Paulsen5257@comcast.net 12 hours ago

Foxnews.com causes Firefox 102.0.1 to freeze loading images

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for… (read more)

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for awhile is to delete the file places.sqlite. After that FF runs for a few hours until the problem happens again. Is there a setting or other fix for this issue?

AdBlockPlus and uBlock Origin are both installed, but are disabled on www.foxnews.com.

Asked by br5491 1 day ago

Last reply by br5491 21 hours ago

Link to yahoo changed to the German site (de.yahoo)

For some reason any time I try to access Yahoo I am automatically differed to the German site. Even if I manually enter yahoo.com I am deferred to "de.yahoo.com/?p=us". … (read more)

For some reason any time I try to access Yahoo I am automatically differed to the German site. Even if I manually enter yahoo.com I am deferred to "de.yahoo.com/?p=us". On other browsers there is no such issue.

If possible please reply to my yahoo mail ophiramitai@yahoo.com

Asked by ophir am 2 days ago

Last reply by jonzn4SUSE 2 days ago

Downloads fail

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeate… (read more)

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeated "fixes" reported. I've used Firefox for a long time and really prefer it, but I'm having to change to Chrome to be able to complete my work.

Asked by gingersewsinsc 2 days ago

Last reply by cor-el 1 day ago