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Identify signed in device

I am concerned someone may have accessed my Firefox account 2 days ago. I wish to collect as much info as possible as in device details and IP/location so as to trace it … (read more)

I am concerned someone may have accessed my Firefox account 2 days ago. I wish to collect as much info as possible as in device details and IP/location so as to trace it

All I have is the name displayed in firefox security settings - Logged out of ⁨Firefox Mobile 103, Android 9⁩

Any idea where I can get a Firefix devide login history with more information please?

Thank you

Asked by SL 1 day ago

Last reply by cor-el 21 hours ago

Cant get passed the Google accept cookies page to access images, or shopping pages

Hi, I use Firefox, with google.co.uk as my search engine. I have had a problem for several months now, whereby I cannot access images/shopping pages on Google. e.g. I ent… (read more)

Hi, I use Firefox, with google.co.uk as my search engine. I have had a problem for several months now, whereby I cannot access images/shopping pages on Google. e.g. I enter a search criteria in Google - say, TOP GUN. I then click on "Images" option, and the "Before you proceed" page opens, ref cookies. I click on "Accept all", but the images page does not open. The same thing happens for "shopping".

I installed Google Chrome, seperately, and it works fine with that, just not with google.co.uk via Firefox. I have uBlockOrigin installed. I disabled it, but still doesnt work (although I just realised I didnt restart pc after disabling it, perhaps I should have?)

Other addons/Extensions are Dark reader, Dark theme for Google, Dark theme for YouTube, and New Tab override (plus uBlockOrigin, as already mentioned). I cleared my cache etc via Security/Privacy on Firefox settings. I used to be able to access these pages, however for past couple of months, no luck.

Any suggestions/assistance would be appreciated.

Asked by barrythomson 1 day ago

Last reply by cor-el 21 hours ago

FF wont stop deleting cookies

I notice some problems with firefox since the latest update: 1. Right after the update I enabled the settings to empty the cookies each time FF is closed down ("Delete co… (read more)

I notice some problems with firefox since the latest update:

1. Right after the update I enabled the settings to empty the cookies each time FF is closed down ("Delete cookies and site data when Firefox is closed"). But, I ended not liking this feature since it constantly demanded me to remember my passcodes and became a headache, so I disabled it. But FF still continues deleting cookies each time, and seem to be stuck on deleting cookies.

I've been given various suggestions to go to resolve this, like reinstall, config, etc., uninstall apps, but nothing helps.

2. Another issue I have is FF with Facebook. Using Facebook in FF I can't backspace and I can't post any comment. If I try to post comments it simply moves the cursor down on the page but you can't post anything.

None of these issues continue in other browsers so it must be FF related.

3. FF seem to use enormous amount of memory and power usage, especially when multiple tabs are open (or even if tabs are not open it shows previous tabs in the Task Manager). I'm not a programmer or coder but a friend of mine who was a senior programmer in the banking industry told me it's possible for coders to solve this issue. If I understood him right (and I apologize if my wording is wrong), a solution would be to keep tabs in sleep state if they are open but not active on top so they don't keep running or updating data all the time. This of course would need consideration that sometimes people want to listen to videos or audio while using other tabs - but that would involve every single tab and can perhaps be provided as an option.

Many people like to keep multiple tabs open, yet still have good browsing performance. Maybe there can be a new project to offer better tab management to make them easily visible and accessible? Bookmarks are not that great because they disapper into a long stream of text without clarity what exactly they are until you open the page, and even then scrolling down and using bookmarks is not that great if you have many saved......

Asked by ak 1 day ago

Last reply by RobertJ 23 hours ago

4th and 5th mouse button different/broken

My 4th and 5th mouse button (The macro button on the mouse) used to be "Go back one page" and "Go forward one page" Now its changed into "Responsive design mode: and "Man… (read more)

My 4th and 5th mouse button (The macro button on the mouse) used to be "Go back one page" and "Go forward one page" Now its changed into "Responsive design mode: and "Manage Bookmark"

How do I change it back into go back and go forward? Thanks in advance

Asked by iwantmoney696969 1 day ago

Last reply by Dropa 1 day ago

Frozen

So. Today while i was attempting to uninstall some PUPs specificly mcafee if you count it as one. So i went to uninstall and reinstall firefox so i could remove mcafee we… (read more)

So. Today while i was attempting to uninstall some PUPs specificly mcafee if you count it as one. So i went to uninstall and reinstall firefox so i could remove mcafee web protector from my firefox addons but when doing so. I now cannot click on reload. Go back. Go forward. Nor can i use the search bar as when i do so. It fails to load. I've tried fixing it with other methods having a closely the same problem but they have failed and now i am stuck unable to interract with firefox.

Asked by lokithekid8908 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

ongoing firefox default dl failure

I have noticed for several months now that Firefox NO LONGER downloads to the selected default folder - DOWNLOADS. Evidently this is another area where firefox broke som… (read more)

I have noticed for several months now that Firefox NO LONGER downloads to the selected default folder - DOWNLOADS. Evidently this is another area where firefox broke something while fixing something else that likely wasn't broke.

I have the default download folder set to DOWNLOADS but firefox no longer does it that way. Instead, it defaults to the last folder to which I downloaded something and otherwise ignores the default setting.

Asked by Rosaliy Lynne 5 days ago

Last reply by Terry 1 day ago

Scrolling in Facebook

Why does Firefox scrolling bounce across posts in Facebook. As you scroll through posts suddenly Firefox will skip 2-6 posts ahead? It does not do this in Chrome! … (read more)

Why does Firefox scrolling bounce across posts in Facebook. As you scroll through posts suddenly Firefox will skip 2-6 posts ahead? It does not do this in Chrome!

Asked by g.keys 2 weeks ago

Last reply by Terry 1 day ago

Some websites have large text next to clickable items

Hi, some webpages appear with large text next to clickable items or buttons such as "keyboard_arrow_right" & "ex" (please see 1st screen shot). The 2nd screen shot sh… (read more)

Hi, some webpages appear with large text next to clickable items or buttons such as "keyboard_arrow_right" & "ex" (please see 1st screen shot). The 2nd screen shot shows the same website using Chrome with no issues.

I am running FF version 103.0.1 on Windows 10 64 bit.

I have tried running FF in safe mode & get the same result.

Any ideas?

Asked by jpasznyk 1 day ago

Last reply by RobertJ 1 day ago

Can not log into Last Pass extension with newest Firefox update

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click… (read more)

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

Asked by washburnkristen 3 months ago

Last reply by rob.nash1984 1 day ago

Backup data before Firefox Sync or Firefox Account resets data due to forgotten password

I forgot my password to Firefox Sync account. But at the moment I can still access the account from one of my devices which i have previously logged in, and needs a way t… (read more)

I forgot my password to Firefox Sync account. But at the moment I can still access the account from one of my devices which i have previously logged in, and needs a way to backup all the sync data so I can restore them back to Firefox Sync after resetting the password. As I read, resetting the password clears all sync data as Firefox cannot decrypt the data without the old password. Is there a way to backup my current Sync data, and restore them after the reset? If so, can you please guide me on how to do it?

Asked by Missaka 1 day ago

Last reply by Dropa 1 day ago

why is firefox so bad now?

constant updates and changes and stuff that stops working and stuff nobody wants ? what are you guys doing besides trying to justify your job? how about leaving it alone … (read more)

constant updates and changes and stuff that stops working and stuff nobody wants ? what are you guys doing besides trying to justify your job? how about leaving it alone and fixing some of the old bugs i cannot even search, the text string keeps going to the url entry position at the top do the mozilla programmers even use this lousy browser? i bet they use gogo duck !! time to go away

Asked by robertinorbit 1 day ago

Last reply by RobertJ 1 day ago

Theta Wallet

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezo… (read more)

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezor Suite wallet no problems. I have allowed pop-ups for the trezor wallet and theta wallet. My connection to Theta wallet via Trezor was noticed 3 weeks ago approximately.

Asked by bhuffman01 1 day ago

Last reply by Dropa 1 day ago

8-7-2020 New Update and Tabs are dropping like flies

Yet again, another Firefox update that makes the software unusable! I can't just HOPE that my browser is going to work after an update. I depend on my computer being a… (read more)

Yet again, another Firefox update that makes the software unusable! I can't just HOPE that my browser is going to work after an update. I depend on my computer being able to access the Internet and sites that I have bookmarked in my browser. However, it seems that every few updates is a complete and utter mess.

I have found a solution. I have exported my bookmarks as HTML so that I can load them into Google Chrome. I have "backed up my browser" by installing Google Chrome and using that. I haven't had a problem with it and I now have a STABLE browser to access the Internet.

Why can't we get Firefox upgrades that are truly upgrades and not just public bug testing? I don't remember this many UNSTABLE releases in the first few years of Firefox. I guest you've reached the "Kitchen Sink Limitation". I used to use Netscape until they tried to add everything to it including the kitchen sink. It got slow and buggy and it just wasn't worth the effort for me to have to keep worrying about whether or not my browser would be stable. So I changed over to the NEW, SMARTER, SMALLER, FASTER Firefox. Ahhhhhhh, the good old days.

Maybe if you came out with Firefox Classic, that allowed you to access the internet and only add on features that you needed. A Firefox that was small and fast and STABLE. Gee, maybe then I'd be able to pin you to my taskbar again and set you as my default browser. Unfortunately, your "updates" are almost guaranteed to provide me with less stability than the "old" version it replaces.

Here's hoping that you fix your problems...I've already fixed mine!

Asked by mark 1 day ago

Last reply by Paul 1 day ago

Yahoo mail unresponsive on firefox

When I'm in Yahoo mail inbox, I can see and read my (new) mail, but most of the commands don't work and I cannot see emails older than 2020 (it just shows blank lines for… (read more)

When I'm in Yahoo mail inbox, I can see and read my (new) mail, but most of the commands don't work and I cannot see emails older than 2020 (it just shows blank lines for them). The emails never get read, nor can I check the boxes for commands. I disabled and refreshed with my uBlock, but it doesn't have any effect. Yahoo works normally when tried on Chrome.

Asked by ilija42 2 days ago

Last reply by jonzn4SUSE 2 days ago

Soundcloud fails to load except in incognito mode

Hello, The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in … (read more)

Hello,

The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in incognito mode and it works fine, or I clear the cache in normal mode. BUT in the second option soundcloud only works during the first visit.

I found a previous question asked here detailing the same exact issue but nobody found a solution that worked. https://support.mozilla.org/en-US/questions/1346767

Other info I think would be useful: Soundcloud works on my laptop running the same exact profile for firefox. Hinting to me that something else on my computer is in the way.

Deleting all history, cookies, cache, extensions; has not helped

I have attached the images below just as the previous poster has. Including the console log filled with errors.

Hopefully someone can help with this headache!

Asked by Dean 1 week ago

Last reply by jonzn4SUSE 2 days ago