Showing questions tagged: Show all questions

Printing Format on 8.5in X 11in paper

If an item is sent to the Printer, the whole page will appear in the upper left-hand part of the paper with the font so small, it is barely readable?? A similar question… (read more)

If an item is sent to the Printer, the whole page will appear in the upper left-hand part of the paper with the font so small, it is barely readable?? A similar question has been asked before but the workaround, switch, fix was not evident or workable. I have already checked the Printer settings and it appears that there is nothing in the machine that can be changed. Does anybody have any idea of what is going on here ? There is no memory of anything previously being changed Re: printing page format--it just started for no apparent reason.

Asked by Dan'sLoriSara 1 day ago

NEW UI - PC =/= TOUCHSCREEN, MOZILLA WAKE UP

The Firefox Community here has tried to be very helpful with all the users who hate the changes in Version 89/90, but we need Mozilla/Firefox to hear us. CSS work-arounds… (read more)

The Firefox Community here has tried to be very helpful with all the users who hate the changes in Version 89/90, but we need Mozilla/Firefox to hear us.

CSS work-arounds are fine for the IT-literate, which I am not. They are also only temporary. We have no indication that FF is even paying attention to our complaints.

They need to understand that some users have a keyboard and mouse attached to a PC, not a touchscreen like on a pad or phone. It looks like FF wants to cater to touchscreens. This DOES NOT WORK for PC users.

I suggest one UI for touchscreens and a different one for PCs. IIRC, there is a FF version for Windows AND a different one for Apple; why not do the same?

Nobody seems to have any response other than "use this CSS fix." I've also been directed to "clean up the help platform myself" - huh?

Can we please get SOME kind of response from the platform itself? Or are they just trying to get rid of all users without touchscreens?

Asked by fidservant 4 days ago

Last reply by fidservant 1 day ago

Help recovering unsaved user ID!

Hello, Recently I tried using my email to create an account for a website. Firefox prompted me to save the password, to wich I accepted but it didn't save my ID. The next… (read more)

Hello, Recently I tried using my email to create an account for a website. Firefox prompted me to save the password, to wich I accepted but it didn't save my ID. The next day I couldn't login into the same website, I've checked my credentials and they were correct. So what I'm asking is, Is there any way I could see wich ID's I've used to try and login into a specific website?

PS: I know this could be a website side error, but I'm trying to check everything. PPS: I apologize if my writing is confusing, english is not my native language.

Asked by jorgealexbarros98 2 days ago

Video on archive.org does not play audio

Watching on Chrome, this site plays normally: https://archive.org/details/Promo_Hogans_Heroes_CBS_TV_1967 Watching on Firefox, it only shows the video with no audio heard… (read more)

Watching on Chrome, this site plays normally: https://archive.org/details/Promo_Hogans_Heroes_CBS_TV_1967

Watching on Firefox, it only shows the video with no audio heard.

Asked by spammattic 2 days ago

I have several issues after doing a refresh because Firefox was as slow as cold tar running up a hill backwards!

I did a refresh yesterday after Firefox had been so slow and now I have other major issues! the letters are not uniform or the coloring on letters are dark and light. I… (read more)

I did a refresh yesterday after Firefox had been so slow and now I have other major issues! the letters are not uniform or the coloring on letters are dark and light. I have had this problem in the past and was told how to fix it but that is not working. Told to go to General/Performance/Use hardware acceleration, remove check mark which I have done twice and it didn't help, everything still the same so it makes it hard to read when each individual letter has a dark and light side, r/l or top/bottom! This has been a problem for a long time, especially after I refresh! Two other MAJOR problems though, there is no "HOME" button anymore, and my bookmarks, and bookmark toolbar/menu that I had on the left side of the screen is GONE! Both of those are the worst, and I can find nothing to restore either of them!!!!!! I've used FIREFOX for years, but I get tired of having to figure out how to use it all over again when it slows down or has problems! HELP!

Asked by Linzee 3 days ago

Last reply by Linzee 2 days ago

The "xulstore" window resizing problem

Since some time, Firefox (currently 89.0) on Windows 10 automatically reduces the window size from "fullscreen" to "maximized" when re-opening it from another program. So… (read more)

Since some time, Firefox (currently 89.0) on Windows 10 automatically reduces the window size from "fullscreen" to "maximized" when re-opening it from another program. So I have to wait until the window size reduction is complete before having to re-enlarge it again (which is quite annoying)

After a short web search, it turned out that this window size reduction is caused by the "xulstore.json" file in the profile folder and several other users are also reporting this issue. However, none of them in the forums I visited knew a permanent solution. I unsuccessfully tried the following:

  • When I delete "xulstore.json", the window size reduction problem goes away only to re-appear after a few re-openings of Firefox (as the xulstore file is re-established then).
  • Editing the xulstore file did not work, as Firefox overwrites it.
  • Denying Firefox writing permission (via Windows) also doesn't work, as Firefox creates a temporary copy of the xulstore file which again causes the resizing problem.
  • Denying access to this temporary copy does not work either.

It seems like Firefox does everything possible just to keep the resizing problem persisting. Is there any permanent solution (different from the failed solution attempts above)? Or even better: could you remove the automatic resizing in a coming version update of Firefox? It seems like I am not the only one who would be grateful about this.

Asked by lillsascha 5 days ago

Last reply by lillsascha 2 days ago

Signing in / synchronise

I use FFox on Windows 10 and Android, version 89.0.1 64 bit. It is not my default browser. When I open FFox sometimes I am connected to my account and can synchronise and… (read more)

I use FFox on Windows 10 and Android, version 89.0.1 64 bit. It is not my default browser. When I open FFox sometimes I am connected to my account and can synchronise and sometimes not. I therefore have to sign into account using email + password which I have to look up. Please provide clear settings for W10 + Android so that I always sign in and can sync. Using the QR code on my monitor NEVER works . Regards T J Green

Asked by greenterryj 2 days ago

Delete menu bar or disable the shortcuts from it (Like Alt + B)

This is driving me crazy. I've been using Chrome for 4 years and I switch to Firefox because it is more faster and smooth than Chrome, my issue is that I'm a writer so, o… (read more)

This is driving me crazy. I've been using Chrome for 4 years and I switch to Firefox because it is more faster and smooth than Chrome, my issue is that I'm a writer so, on the website that I work on we got this shortcuts to put bold, cursive, etc, and they begin with Alt + something, every time that I'm trying to use them I got the bookmark on the menu bar open and doesn't let me use the shortcut on the website.

There is any way to delete completely the menu bar? I already got the ui.key.menuAccessKeyFocuses on false, but the shortcuts as Alt + B still open the bookmarks or Alt + H opens the history on the menu. I really need a fix for this guys.

Asked by fabriziozambrano 2 days ago

Autotest in Firefox (geckodriver)

Hello. I'm a tester and just starting to write autotests. I use python, selenium. The case is simple - you need to open the page and click on the button for a pop-up with… (read more)

Hello. I'm a tester and just starting to write autotests. I use python, selenium.

The case is simple - you need to open the page and click on the button for a pop-up with fields for registration to appear. Here's the whole test function: def auth_user(self):

   wd = self.wd
   wd.delete_all_cookies()
   try:
       close_town_pop_up = wd.find_element_by_css_selector('#app > div.overlay-wrapper > div > button').click()  #закрываем поп-ап с городами
   except ex.NoSuchElementException:
       pass
   time.sleep(1)
   try:
       auth_button = wd.find_element_by_css_selector('.SideToolbarContainer > div:nth-child(1) > div:nth-child(1) > div:nth-child(1) > div:nth-child(1)').click()   #нажимаем на кнопку входа
   except ex.ElementNotInteractableException or ex.NoSuchElementException:
        auth_button = wd.find_element_by_css_selector('#app > div.body__header > header > div > div.LowerPanelsContainer > '
                                                     'div > div.LowerPanelItem.LowerPanelItem--login > div > div > a > span.HeaderButtonIcon > svg').click()  #нажимаем на кнопку входа при адаптивной вёрстке
   time.sleep(2)
   input_phone = wd.find_element_by_css_selector('input#authorizer-input-username') #ищем элемент, чтобы кликнуть
   input_phone.send_keys('***********')   #передаём номер телефона в поле
   input_password = wd.find_element_by_css_selector('input#authorizer-input-password') #ищем элемент, чтобы кликнуть
   input_password.send_keys('****') #передаём пароль в поле
   time.sleep(2)
   press_auth_button = wd.find_element_by_class_name('AuthorizerForm__submit').click() # нажимаем на кнопку авторизации
   time.sleep(9)


When I run the test in chrome, opera - the test passes, the user is authorized.

When executing the test in FF (version 89.0.1 (64-bit)) - problem with the login button (auth_button). At first I thought I needed some kind of delay - added webdriverwait. After it didn't work - thought the button locator was not located. I started katalon with the recorder and also tried selenium IDE for FF - the locator was located, the login button itself is highlighted, but not clicked. After that, I already started looking at what was happening in the called browser. It seems that the browser is launched with JS turned off - no any pop-ups are opened. No errors or JS messages are dropped into the console. I go into the settings of the called browser - there is no need to disable the JS checkbox. The elements for the HeaderButton do not have an event, but when the browser is normally launched, the event is labeled on the HeaderButton element. Use geskodriver v.0.29.1 Please help me understand what is wrong in the FF browser caused by autotests?

Asked by proxorova1992 2 days ago

Bell Canada video taking almost all my memory. Not sure if it's the website or firefox. Did memory measurement.

Strange problem. My provider, Bell Canada, has an option via their website for me to view anything from live Bell TV or even my PVR on any device with a browser (in my ca… (read more)

Strange problem. My provider, Bell Canada, has an option via their website for me to view anything from live Bell TV or even my PVR on any device with a browser (in my case latest Firefox on win10). The problem is it is taking up most of my ram, and as I'm sure many will attest to, when Win10 has less than a couple of GB of ram, it just grinds to a halt (30-40 seconds to open a tiny 10kB spreadsheet, etc.).

I did a memory measurement from the about: thing. Perhaps one of you wizards can tell me if it's a firefox issue or a problem with the Bell website/scripts/whatever? I just cannot believe that it takes 8 GB to watch a video stream. That's more than an entire DVD movie - with all the alternate-language soundtracks and special features!

10,369.05 MB (100.0%) -- explicit ├───8,475.00 MB (81.73%) -- window-objects │ ├──8,473.59 MB (81.72%) -- top(https://tv.bell.ca/watch/recording- (deleted info) │ │ ├──8,257.39 MB (79.63%) -- active │ │ │ ├──8,254.29 MB (79.61%) -- window(https://tv.bell.ca/watch/recording (deleted info) │ │ │ │ ├──7,967.99 MB (76.84%) -- js-realm(https://tv.bell.ca/guide) │ │ │ │ │ ├──7,932.14 MB (76.50%) -- classes │ │ │ │ │ │ ├──6,769.33 MB (65.28%) -- class(ArrayBuffer)/objects │ │ │ │ │ │ │ ├──6,767.27 MB (65.26%) ── malloc-heap/elements/normal │ │ │ │ │ │ │ └──────2.05 MB (00.02%) ── gc-heap

  (deleted info, small memory elements)

├───1,703.55 MB (16.43%) ── heap-unclassified

Ouch. I mean, ouch. Good to find out if there's some way to fix this. Thanks ahead of time! Avner

Asked by Avner 2 days ago

Web-Site blockieren

Ich möchte diese Web-Site blockieren, da jedesmal, wenn ich den nächsten Schritt machen möchte, ein neues Fenster mit dieser Web-Site aufgeht!!! Morteryovlaens.stream Wa… (read more)

Ich möchte diese Web-Site blockieren, da jedesmal, wenn ich den nächsten Schritt machen möchte, ein neues Fenster mit dieser Web-Site aufgeht!!!

Morteryovlaens.stream

Was kann ich tun, damit das endlich aufhört?

Asked by hd2001 3 days ago

When are the ussue at 1280908 going to get fixed?

I did install Firefox a few weeks ago, have what I think is the same issue as described in https://support.mozilla.org/en-US/questions/1280908. Youtube playback works per… (read more)

I did install Firefox a few weeks ago, have what I think is the same issue as described in https://support.mozilla.org/en-US/questions/1280908.

Youtube playback works perfectly fine until I forward twice in a row, as I normally do when entering the "sponsored" section of a video. When the playback playback dies I have to reload the video to make the playback start again - but if I use the arrow buttons on the keyboard to forward then playback dies again the second time I press the button.

Please let me know if there are anything I can do to get it fixed.

Asked by ketil1 3 days ago

Twitch stops video playing

Hello, I have a multi monitor setup. on one i have firefox open with twitch and on one i have a game open. the streams on twitch have been stopping for about a week and o… (read more)

Hello,

I have a multi monitor setup. on one i have firefox open with twitch and on one i have a game open. the streams on twitch have been stopping for about a week and only the sound is still on. in another browser it works without problems. here the strem runs without problems. Does somebody has any idea?

Asked by axel63851 4 days ago

I delete a bookmark and after syncronizing it reappears

Hello, I delete a bookmark and after syncronizing it reappears, after I have deleted it a second time, it is gone for good. How can I prevent that? Greetings FloMac … (read more)

Hello,

I delete a bookmark and after syncronizing it reappears, after I have deleted it a second time, it is gone for good.

How can I prevent that?

Greetings FloMac

Asked by f.machka 5 days ago

Last reply by f.machka 4 days ago

Can't log into HBO Max or HULU anymore.

I don't know whats going on but I cant log into HULU or HBO Max. Not sure if there was a recent update. I cleared cookies and history and even reset me pc but nothing. Fo… (read more)

I don't know whats going on but I cant log into HULU or HBO Max. Not sure if there was a recent update. I cleared cookies and history and even reset me pc but nothing. For HULU when I enter my log in info and try and check the I'm not a robot box it wont load then I get an error (Firefox Can’t Open This Page To protect your security, www.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.)

When I try and open HBO Max I just get Oops! Something Went Wrong Try refreshing the page or navigating to another page and coming back. Go to the homepage. Service Code: H-837d86bb-5b28-4bf3-fa3d-2705a0fb5bf1

Both work fine on other browsers

Asked by CAGESLIQUIDATORS 4 days ago

FF auto-updated to 89.0.1, now a site won't work, would like to RESTORE deleted/cleared cookies for that site to see if it will help cuz deleted the cookie for it MADE THINGS WORSE! Doesn't work under PRIVATE SESSION either!!

FF auto-updated to 89.0.1, now a site won't work, would like to RESTORE deleted/cleared COOKIES (?!?!) for that site to see if it will help cuz deleted the cookie for it … (read more)

FF auto-updated to 89.0.1, now a site won't work, would like to RESTORE deleted/cleared COOKIES (?!?!) for that site to see if it will help cuz deleted the cookie for it made things worse! Doesn't work under Private FF session either!!

Specifics: I am the Webmaster of (we use WIX to create/manage it) 12cdrc.org and it is working fine using Edge, Chrome, Brave, but no longer works correctly (since 89.0.1, I think happened late last night early this morning on my system) update. Most of the page loads, but the Calendar and display tweets sub-windows will not load! It will be obvious to all where they should be displaying but are not!

So, I tried removing 12cdrc.org cookies. Things got worse! Now the Login won't work either, where I was logged in as my user for the site prior to that.

I tried a Private window/session, and the Login function does work, the Calendar does show, but the tweets sub-section/window still does not display/function.

Background: This is not the first website to malfunction using Firefox... Previous version updates broke the rescuemichigan.com website (none of the pull-down menu functions work, but work fine on/with Brave, Chrome, Edge)! Also mewe.com acts up using FF at times, but a clear of the mewe.com related cookies and relogin at mewe via FF clears up the issues of things not wanting to display correctly or fully on mewe using FF - which is why I thought clearing 12cdrc.org cookies would help in this case (but did not, again, made the malfunctioning worse)!

This makes little sense. I even tried doing D/L of full 89.0.1 install, didn't help.

I'd like to try and RESTORE COOKIES (last thing I want to do is clear all data/cookies for FF) for 12cdrc.org from manual offload of all my userid appdata folder/sub-folders to an external drive (or perhaps appdata backup to Norton cloud backup done a few weeks ago)! But I do not know where to look. Was about to go to my external drive and do complete file search of "12cdrc*.*" to see what would return when I thought I could search Mozilla/FF Help on "Restore Cookies" but only very old question for very old version of FF showed up and it said "IF STILL NEED HELP ASK NEW QUESTION" so here I am doing so!!!

Again, all sites (12CDRC.org, MeWe.com, and RescueMichigan.com) ALL WORK 100% error/issues free using Brave, Chrome, Edge, so this is FIREFOX SPECIFIC and all these issues have started under/after recent FF updates and/or gotten worse, not fixed/better, under updates/upgrades!!!!

Appreciate any Help... 1) like I said, where the Cookies are hidden that I might then recover them from previous save 2) other suggestions?!?!?!

Asked by JLenardDetroit 5 days ago

Last reply by JLenardDetroit 4 days ago

How t enable Firefox to "Accept Notifications to Receive Calls"

A website application, 3DVista, requieres the browser to "Accept Notifications to Receive Calls". I can not get my Alienware PC to do so under Firefox, other PC's I onw d… (read more)

A website application, 3DVista, requieres the browser to "Accept Notifications to Receive Calls". I can not get my Alienware PC to do so under Firefox, other PC's I onw do not have an issue using the same Firefox version 89.0.1.

Any clues would be appretiated.

Asked by cjsdfw 4 days ago