Firefox Community Forum

Hello, I manage a healthcare education website (https://thelabon.com/contact-us/) and I'm focused on optimizing privacy and performance for users accessing our medical content through Firefox. Currently I have not embedded it yet I am using only an image of the map instead. What are the recommended Firefox settings, extensions, or practices to ensure user privacy, especially when embedding external tools like Google Maps or analytics services? Any guidance would be appreciated!

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

• Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).

• Other web browsers play sound successfully.

• Restarting Firefox and my computer did not help.

• Switching the default sound device and changing back did not help.

• Changing to headphones made no change.

• Tabs are not muted.

• Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o

• Started Firefox in troubleshooting mode; still no sound.

• Started Firefox in a different profile; still no sound.

• Started Firefox in private mode; still no sound.

• Tried ending the audiodg.exe process in task manager and restarted; still no sound.

• Double checked media.autoplay.blocking_policy, was set to 0.

• Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.

• Disabled hardware acceleration; still no sound.

• Refreshed Firefox; still no sound.

• Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

I travel to two different locations a few times a year. I use the same basic "computer" for each one, though they're far apart. It works through a "sneaker network," where data files, profiles, etc, are copied to a portable hard drive and then copied to the next computer, so they're fairly identical.

The problem is that this last time (and I've been doing this for perhaps about 3 years), Firefox has refused to do anything online. I can use it offline, but not online. The "work online" is unchecked, so it should be online. But it refuses to do anything.

After several Firefox reboots, windows reboots, checking everything, Firefox still does nothing.

Currently I'm using Waterfox and Edge. Both work fine. Thunderbird works fine.

I've had this problem since Tuesday night. So about 48 hours now, and nothing at all.

The way I transfer from one computer to another without losing email or current Firefox status is to copy the newest profile over, delete the old, and then copy the current program, as well.

Thus, the program is up to date, as is the profile, but all I get when I type in any address is that dot thing at the top, going side to side.

Thank you in advance.

Suddenly the radio buttons in surveys do not "black out" for each one selected /clicked. I tried the same URL in EDGE browser and they all work! What happened to the latest version !!! Yes I cleared cache and cookies!

Desperately' Stan Mlynarski Devoted fan for 24+ years Sample url https://www.tellwut.com/account/availableSurveys/m/c/p/70/sId/8007701-619006

This file has 0 bytes and it had random letters/numbers dot HTM I "opened" the file in browser but it opened to a dead/unable to load page that was titled in the format of Computer Name>Downloads>NameOfFile or something like that.

I've ran anti virus/ malware bytes, windows defender but I don't feel safe.

What is this file and why did it download?

I'm on firefox 10 with Privacy Badger but not enabled.

Any help would be appreciated. I get paranoid of viruses/malware and what does this mean for tracking/did someone download files on my computer etc

Thank you

Hi there I am using Firefox version 140.0.4 (64 bit) have recently started to backup my profile on my Windows 10 PC using a small batch file and Winzip. However I have noticed that some, probably four, of the files within the profile folder are not backing up and Winzip says it could not open them for reading. I believe that the profile is stored at C:\Users\Phil\AppData\Roaming\Mozilla\Firefox\Profiles\*.* and this path is included in the BACKUP.LST for Winzip. Omitting this line from the BACKUP.LST gives no errors so I am convinced it is a Firefox problem. I have also noticed that after a clean, hard boot one of my housekeeping programs, SuperAntispyware, thinks that a browser is open and wants to close it before running. I always backup immediately after a clean, hard boot so nothing should be open on the PC except the batch file and Winzip. I do not have Firefox in my list of Startup files. It seems to me that some of the Firefox profile files are somehow opened immediately after booting and I'm wondering if there is a setting that I've missed which will cause this. In the general settings for Firefox, the option to "Open Firefox automatically when your computer starts up" is unchecked. Incidentally, I have also run the daily backup under WinRAR and get a similar error message. Any comments / suggestions will be gratefully received. Regards and TIA Phil

Hey Firefox community,

Hoping for some smart advice here! Our company relies heavily on Firefox for daily tasks, including accessing our Gmail accounts. The thing is, we need to regularly back up these Gmail accounts – not just the browser's cache or basic downloads.

I've tried the manual Google Takeout method, but it's just not practical for ongoing, multi-account backups. It feels like I'm doing a "dance" every time, and it's super time-consuming.

My question is: What's the best way to consistently and reliably back up Gmail emails when accessing them through Firefox? Like how to download old emails from gmail just in a better way. Are there any neat tricks or perhaps specific third-party email backup wizard tools that integrate well, or are simply excellent at what they do, beyond the browser's direct capabilities?

I'm looking for a more automated or efficient solution. Any insights from those who manage significant email archives would be hugely appreciated!

Thanks!

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked like google chrome and none of my bookmarks and settings and layouts were there. they just DISAPPEARED. i tried googling how to to fix this and for some reason every time i search it takes me to another search engine instead of google. (this is beside the main point though). I'm so frustrated right now since all my bookmarks are gone (literally having a breakdown). I tried looking through the help articles and all of them just say to use the backup profiles or that there are bookmarkbackup files in my profile folders or that firefox would download a folder with files from the old version but none of that happened. I looked into my folders for older profiles trying to find places.sqlite files but NOTHING. there is literally NO backups or profiles dated to before July 16 2025; the day it updated (shown in screenshot) and there is NO bookmarkbackup files anywhere. i have signed in to firefox prior and had my devices synced for awhile and no issues so there should have been previous profiles and data saved onto my computer. Please help, I really need my bookmarks back!

Good Day kindly note that i have tried my login and password, no luck i would like to change the password to see if that is the issue.

If that is not the issue i could change the login details.

Kind Regards

I have had this problem on several websites, but most recently Xfinity.com. Pages in their rewards page have buttons to accept a reward. These buttons don't show up in Firefox, but if I use Chrome they appear and work properly.

Hello,

How do I permanently show the top and bottom menu bars please ?

I have done something wrong and now the top bar only shows when I move the cursor to the top of the screen and the bottom bar has diusappeared.

Thanks !

For some reason, any time I try to click on a Facebook Reel or Facebook video, I receive the message,

"The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I have tried uninstalling and reinstalling Firefox. I've tried using Troubleshoot Mode. Nothing fixes the issue. However, if I'm not signed into Facebook, I can search Facebook Reels and videos and display them just fine. It also works fine on Firefox on Android. So, the only problem is on Facebook (Firefox Desktop). If I'm signed into my Facebook account and I see the list of featured Facebook Reels, I can click on them and they work fine, but if I go to the person's Facebook page and click on a Reel or if I'm tagged in a Reel or someone replies to me when I tag them in a Reel, I get the same error message.

Ontario 411 Website produces an error code when I click on Wallaceburg to find a name. "Browser software ourtdated"

Your web browser is out of date! Update your browser (outdatedbrowser.com) for more security, speed and the best experience on this website. If you encounter any issues on using this new version of 411.ca, you are still able to use the previous version (legacy.411.ca) which supports your current browser.