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Screenshot isn't work properly since updateing to Firefox 88

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and downl… (read more)

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

Asked by brianheckert 2 weeks ago

Answered by brianheckert 2 weeks ago

  • Solved

Firefox not loading some internet pages

Firefox is having trouble loading certain pages, including with Facebook messenger but also a bunch of other sites. It'll just stop loading despite that the address is st… (read more)

Firefox is having trouble loading certain pages, including with Facebook messenger but also a bunch of other sites. It'll just stop loading despite that the address is still in the toolbar and the screen is still white. If I refresh a few times, maybe go to a different part of the same website and navigate from there, I do always manage to get there, but not sure what the problem is. This problem is new this week, and I think came from either switching internet providers earlier this week or trying out "Hopin" the next day, a video conferencing platform that my computer/internet totally couldn't handle. (I didn't notice the problems before trying Hopin but perhaps I didn't notice that first day.)

I have cleared my cache and cookies, and have also tried (following the advice of another answer on the same issue) renaming the Firefox program folder and installing Firefox again. I'm on Windows 10, 64-bit HP laptop. My extensions are uBlock Origin, Privacy Badger, Malwarebytes, Honey, Facebook Container, and Colour -- but all of these I had long before this issue started.

Asked by FrancesKoz 3 days ago

Answered by FredMcD 1 day ago

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TSB Internet banking login problems

My default browser is Firefox but I am having problems logging into my TSB internet banking. TSB now demand, in addition to the usual login details, a One Time Password s… (read more)

My default browser is Firefox but I am having problems logging into my TSB internet banking. TSB now demand, in addition to the usual login details, a One Time Password sent to my phone which is supposed to last 90 days. This doesn't last 5 minutes let alone 90 days. I have also used Chrome and Edge to check if their browsers produce the same problem. There are no problems with either browser, the One Time Password lasts and login is straight forward. My Firefox is uptodate and the operating system is Windows 10. Any advice would be helpful as I've had none from TSB Thanks Roy.

Asked by roy15 1 day ago

Answered by FredMcD 1 day ago

  • Solved

[Important] [Malware] Fake Update Popups (I ACCIDENTALLY CLICKED ON ONE)

Please help. I was trying to download a file from MediaFire, and a popup appeared. I tried to close it, but another one opened up. They were all trying to install an exte… (read more)

Please help. I was trying to download a file from MediaFire, and a popup appeared. I tried to close it, but another one opened up. They were all trying to install an extension and saying "update Firefox" I accidentally clicked on one. It didn't do anything, but panicking, I Alt + F4'd a bunch of times and when I saw that they kept reopening, I shut off the computer. I came back, and I have no new programs, extensions or suspicious looking processes. As I'm writing this, Windows Defender is running a full scan.

Am I infected?

Asked by jiheme9189 22 hours ago

Answered by Rodney 20 hours ago

  • Solved

my headset stopped working with Firefox, but ok with Chrome

Suddendly the audio stopped coming from my headset, so I thought it was a problem with the headset itself, but then it works flawlessly with Chrome. How/where can I solve… (read more)

Suddendly the audio stopped coming from my headset, so I thought it was a problem with the headset itself, but then it works flawlessly with Chrome. How/where can I solve this problem? I hear the audio on my computer and not on the headset, but only if I use Firefox.

Asked by PaulaDesk 3 months ago

Answered by mutasim.haleem 3 months ago

  • Solved

Firefox sends "nice ports,/Trinity.txt.bak"

I, today, found that Firefox 88.0.1(64bit) sends "/nice%20ports%2C/Tri%6Eity.txt%2ebak" to an website. What is this? Am I infected? The Apache log at the HTTP server is … (read more)

I, today, found that Firefox 88.0.1(64bit) sends "/nice%20ports%2C/Tri%6Eity.txt%2ebak" to an website. What is this? Am I infected? The Apache log at the HTTP server is as follows:


snip --------------------

192.168.1.188 - - [10/May/2021:07:42:41 +0900] "GET / HTTP/1.1" 200 665 "-" "Mozilla/5.0" xps8940 192.168.1.188 - - [10/May/2021:07:42:42 +0900] "GET /nice%20ports%2C/Tri%6Eity.txt%2ebak HTTP/1.0" 403 - "-" "-" 192.168.1.188 192.168.1.188 - - [10/May/2021:07:42:42 +0900] "GET / HTTP/1.0" 403 - "-" "-" 192.168.1.188 192.168.1.188 - - [10/May/2021:07:43:58 +0900] "GET /Picture/MicroS5S.gif HTTP/1.1" 200 3042 "http://wista.jp/Index.htm" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0" xps8940


snip --------------------

The server is located within my home LAN. 192.168.1.188 and xps8940 is the captioned machine that sends this unknown protocol. Tested by Chrome and found no such protocol sent. Could any guru enlighten me? Tak

Asked by takfuji 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Firefox update did not work, tried to install latest Firefox but got error code

Firefox will not now open in Windows 10 but opens in safe mode. When I try to open in windows 10 I keep getting error code: XUL Runner Error: Platform version "88.0.1" i… (read more)

Firefox will not now open in Windows 10 but opens in safe mode. When I try to open in windows 10 I keep getting error code: XUL Runner Error: Platform version "88.0.1" is not compatible with minVersion > = 88.0 maxVersion > = 88.0

and Firefox does not open.

Asked by dayflyer3 2 days ago

Answered by FredMcD 1 day ago

  • Solved

My video download button has disappeared.

My video download button has disappeared. I tried re-downloading it but still no button. I then tried numerous downloaders and none of them display a download button. Wha… (read more)

My video download button has disappeared. I tried re-downloading it but still no button. I then tried numerous downloaders and none of them display a download button. What is going on??

Asked by freebird4155 1 day ago

Answered by jscher2000 1 day ago

  • Solved

How i can block accidental openinig folder of bookmarks?

Sometimes i missclick at folder at bookmark panel instead only 1 bookmark. How i can prevent opening all bookmarks in folder. Just do nothing. Or at least get the warning… (read more)

Sometimes i missclick at folder at bookmark panel instead only 1 bookmark. How i can prevent opening all bookmarks in folder. Just do nothing. Or at least get the warning - "You really want open 10 tabs" /

Asked by Kamikadza13 1 day ago

Answered by cor-el 1 day ago

  • Solved

Sites look corrupted in Firefox

Something strange happening with my Firefox for a few months, you can see the screens below. Letters disappear (but visible under selection or Ctrl+A), images are broken … (read more)

Something strange happening with my Firefox for a few months, you can see the screens below. Letters disappear (but visible under selection or Ctrl+A), images are broken (but totally fine after being saved on PC), and all these acid green and pink parts make internet surfing a challenge. Refreshing pages doesn't help.

I tried deleting and reinstalling Firefox anew, without all plugins and stuff but the problem still was there. Cleaned the system with CCleaner, checked with ESET Internet Security. Google Chrome, Windows file explorer and all other programs are totally fine.

Please help!

Asked by tarkoanumori 2 weeks ago

Answered by cor-el 1 week ago

  • Solved

Can't sign in to newly downloaded version

Good Evening, I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password beca… (read more)

Good Evening,

I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password because I used it to login here. I uninstalled it and reinstalled it on the new computer with no joy. What should I do? Also, I can login and out just fine with my old computer.

Thanks,

Leish

Asked by Leish88 2 days ago

Answered by ·´¯`·...¸>-)))º> ~dbben 2 days ago

  • Solved

Security concerns

How and why did Facebook install a tab on my personal Royal bank account page? I am a little frustrated as to how this could happen, it only happens with the the Royal ba… (read more)

How and why did Facebook install a tab on my personal Royal bank account page? I am a little frustrated as to how this could happen, it only happens with the the Royal bank !

Asked by Tom 4 days ago

Answered by ·´¯`·...¸>-)))º> ~dbben 2 days ago

  • Solved

Cannot chance password or generate recovery key

I wanted to change the password of my Firefox account and also generate a recovery key, but whenever I try it says "invalid password". The old password is correct, though… (read more)

I wanted to change the password of my Firefox account and also generate a recovery key, but whenever I try it says "invalid password". The old password is correct, though, as I can use it to log into my account. I've tried multiple times on two computers and checked and re-checked the password, but the error message keeps appearing.

Asked by eleni205 4 days ago

Answered by cor-el 3 days ago

  • Solved

Take Screenshot with Google Sheets

Firefox recently moved the screenshot feature from the URL bar to the right-click context menu. Question: How do you take a screenshot on pages like Google Sheets, where … (read more)

Firefox recently moved the screenshot feature from the URL bar to the right-click context menu.

Question: How do you take a screenshot on pages like Google Sheets, where there is nowhere to right click to get to the context menu?

Asked by MemoryLeak 4 days ago

Answered by jscher2000 4 days ago