Firefox Support Forum

I have been unable to send or receive emails for the past week when I try to send a message I get this message come up .... .. Sending message failed.... The message could not be sent because the connection to outgoing server SMTP smtp.gmail.com timed out try again..... I dont know why this has happened and I cannot fix it???

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?

So my firefox recently started freezing while watching live streams on both youtube and kick. It'll freeze and buffer forever until I either refresh (kick) or hit the grey "live" button on youtube and the whole freezing thing repeats again after 2 minutes. Add-ons and internet speeds attached

How do I paste in the game forge of empires thread windows with my mouse and without clipboard keyboard options in firefox, it will only allow me to use clipboard control V for keyboard not my mouse, using my mouse to select all, copy, it's fine, cannot use paste with mouse, only in browser search bar, i do a lot of pasteing or i would not ask, it works with a diff browser, Firefox is the best for gameing,

Every time I enter a new password at https://secure.newegg.com/identity/signin, I click on Save but the browser does not save it! When I try to log in, Firefox always inserts the previous password that was saved. I have Reset the password twice on the website and have mentioned it to Newegg at least twice now and so far, I have not been able to resolve this problem.

This only occurs with the Newegg website. Why is this?

This is occurring on a computer running Windows 10 Pro version 22H2, Build 19045.3693

I request that this be resolved soon.

Thanks,

Wayne Carpenter

I often see a Shortcut on my New Tab that I have never gone to, which says "sponsored" on it. I do not want these ads. I have looked up the answer: https://support.mozilla.org/en-US/kb/sponsor-privacy?as=u&utm_source=inproduct I can manually delete a sponsored shortcut once, but this does not stop them from coming onto future New Tabs. My problem is, the long-term answer simply does not work. Settings -> Home -> Firefox Home Content simply does not contain a section that says "Sponsored shortcuts" and therefore this solution is not accessable. I am on Version 120 as suggested. What is going wrong? How do I prevent these ads from appearing on the New Tab page?

After the latest updates the drm protection prevents any streaming of hbo or prime video content to discord. Is this just a mistake from mozilla's side or did 2 streaming sites decide on same week to start ruining their service for paying customers?

Up until today video on youtube played fine. Today I can hear audio, but the scree is just green. Trying to fix myself, I read change preferences in Fire Fox. But I can't figure it out. Bitchute and Rumble play fine. I reset my desktop by turning it off. Same with closing down my browser. No help there.

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliation purposes. Now your crappy program has decided to open .pdfs in itself and I cant get a downloaded copy any more. What the hell was the programmer thinking? Yes I have gone to Applications and checked that it is set to my .pdf reader. Please fix this before I get fined by the tax office.

Recently reinstalled Firefox for Windows on a new PC, and have since been having issues with audio playing on only Twitter. I have tried reinstalling my sound drivers, clearing the browser history and cache, clearing Twitter's cache, reinstalling Firefox, disabling all my extensions and nothing has worked. Any help at all would be appreciated.

It is ONLY Twitter, and it works on all other browsers.