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Facebook scrolls to bottom of page when I type a reply to a comment or use Shift or Backspace keys

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problem… (read more)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook.

FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. 

Please help. Been going on for over two weeks. I was hoping the new Firefox update yesterday would help. Nope. Still happening.

Asked by fu22 2 years ago

Answered by jeddolnick 1 year ago

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Online bank (KeyBank) wont let me log in even though my Firefox on Mac is updated

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer a… (read more)

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit) Thank you

Asked by nezyounow 2 years ago

Last reply by TyDraniu 2 years ago

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The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem … (read more)

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

This is a site that I visit a half a dozen times a week, and have been for years.....

Asked by joyspring7 2 years ago

Last reply by Merlin1951 1 year ago

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Firefox is not allowed to view a web page

Hello I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot) Firefox Can’t Open This Page To protect your security, acco… (read more)

Hello

I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot)

Firefox Can’t Open This Page To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window

Everytime I try 'open it in a new window' it just takes me to my Google site 'sign in' page.

Help!!!!!!!!!!!!!!!!

Asked by acwilkes219 1 year ago

Last reply by cor-el 1 year ago

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Unable to log into my Citizens Bank account

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server.… (read more)

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server." Tried updating Firefox and Troubleshoot mode.

Asked by klsus612 1 year ago

Last reply by FredMcD 1 year ago

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Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (read more)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Asked by krismalbo86 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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  • Archived

Microsoft Welcome page when browsing internet

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never ha… (read more)

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never had an issue until today.

Asked by corvinoconnor 2 years ago

Answered by Dropa 2 years ago

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Firefox and pages are broken

Hello, so Uh from some point my we pages stopped working when they are using Javascript page like wormhole.app for example and when I launched Firefox, my theme was disab… (read more)

Hello, so Uh from some point my we pages stopped working when they are using Javascript page like wormhole.app for example and when I launched Firefox, my theme was disabled and all my extensions were installed, but not showing in the extension bar

They had invisible icons which can be clicked on and show text like "dark reader etc." But when you click them it doesn't show anything I'm on windows 10

Asked by Asuna Yuuki 1 year ago

Last reply by cor-el 1 year ago

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How can I stop websites from logging me out?

What can I do to prevent websites from logging me out "due to inactivity" and "for your safety" (lol)? This happens with many of my financial (banking/brokerage) sites, … (read more)

What can I do to prevent websites from logging me out "due to inactivity" and "for your safety" (lol)? This happens with many of my financial (banking/brokerage) sites, for instance, or some tax return sites.

I went them to be like my email accounts (e.g. gmail, yahoo mail). You can have a tab open for Gmail and another tab open for yahoo mail, and even if you don't click or type a single character in hours, they will not log me out.

Is there some way to trick these patronizing "We'll log you out for your good" websites from logging me off?

Asked by Mozilla cheese 2 years ago

Last reply by cybermax2 1 year ago

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Firefox not loading some web pages

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I'v… (read more)

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

Asked by jkmcg 2 years ago

Last reply by dom1941 1 year ago

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Redirects

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University we… (read more)

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

Asked by bruce98 2 years ago

Answered by bruce98 2 years ago

  • Archived

Twitter Will Not Let Me Log In

All of a sudden, Twitter will not let me log in on Firefox (Windows 11 laptop). It works on my phone, tablet, and other browsers. When I try to log into Twitter on Firefo… (read more)

All of a sudden, Twitter will not let me log in on Firefox (Windows 11 laptop). It works on my phone, tablet, and other browsers. When I try to log into Twitter on Firefox, I get an error saying "Oops, something went wrong. Please try again later. " I have already tried updating the browser, clearing my cache, and clearing my cookies and I'm still having the issue. What can I do to fix this?

Asked by pinky12022 1 year ago

Last reply by pinky12022 1 year ago

  • Archived

Loging in to banking site

Access Denied You don't have permission to access this server. Reference: 18.1ca93817.1651074079.ba81029 I get the above message after I access my bank web site login … (read more)

Access Denied You don't have permission to access this server.

Reference: 18.1ca93817.1651074079.ba81029

I get the above message after I access my bank web site login page, then enter my credentials. I do not have this issue on any other browser and or my phone app. I have cleared all cookies and website data, as well as tried in the in the private window mode. Any suggestions? The particular bank is citizens. I am able to access other banking sites as well from Firefox. Currently running version 99.0.1 64bit

Asked by dccampion 1 year ago

Last reply by FredMcD 1 year ago

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  • Archived

When viewing email on Outlook in Firefox, there now appears a rectangular black box over part of every email.

When viewing email on Outlook in Firefox, there now appears a rectangular black box over part of every email. This does not occur when viewing Outlook emails on Chrome … (read more)

When viewing email on Outlook in Firefox, there now appears a rectangular black box over part of every email. This does not occur when viewing Outlook emails on Chrome or Edge. I thought it might be because of my adblocker (Ublock Origin) so I turned it off, but the black rectangle still covers part of my messages (and I have Ublock on Chrome, too, with no problem viewing Outlook).

The rectangle covers only a portion of the messages. When I scroll the message, the black rectangle remains stationary and the message scrolls behind it, thus revealing the portion previously covered by the black rectangle (a different portion of the message becomes covered).

I tried to take a screenshot to show the black rectangle covering part of the message. Amazingly, even though the black rectangle is there when I take the screenshot, the screenshot itself does not display the black rectangle....instead the message appears in the screenshot without being partially covered by the black rectangle.

Asked by reiter2000 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

webpage display

I've been using Firefox since 2007, and I've had a love-hate connection with it at times. It is not uncommon for updates to wreak havoc on the system. I have to fix every… (read more)

I've been using Firefox since 2007, and I've had a love-hate connection with it at times. It is not uncommon for updates to wreak havoc on the system. I have to fix everything, and I don't want to use Firefox anymore. With the updates, it's changed a lot of the pages, even the ones that I use daily. I've tried everything to try to fix these problems. Please tell me how to straighten things up.

Asked by nyclover_99 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

FIrefox 97.0.1 will not save web pages from Washington Post newspaper

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington P… (read more)

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington Post. FF will not save them, so I am forced to click on the "progress of ongoing download" down pointing arrow and click again on the circular arrow to actually save the web page. This involves a loss of time doing a task that I should not be forced to perform. See the graphic image below to see what I'm talking about. Once I click on that circular arrow the web page will be saved as it should have to begin with. Since I normally save 30 to 40 Washington Post files every day, this adds up to a useless waste of my time. I'd appreciate it if you would look into this matter and issue a correction update so I can save Washington Post web pages without all the double stroking. Thank you.

Asked by gruff 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago