Showing questions tagged:

Scrollen geht nicht auf manchen Websites

Zum Beispiel auf Websites von Swissmilk.ch und Landi.ch kann ich nicht scrollen. Auf Edge geht es aber problemlos ! Was muss ich bei Firefox ändern in den Einstellungen ?… (read more)

Zum Beispiel auf Websites von Swissmilk.ch und Landi.ch kann ich nicht scrollen. Auf Edge geht es aber problemlos ! Was muss ich bei Firefox ändern in den Einstellungen ? Lieben Dank für Hilfe.

Open 1

I can’t access a website on Firefox

It is impossible to access a certain website using Firefox mobile. Edge, Chrome and safari work fine. I tried to turn protection off but it makes no difference. Why is t… (read more)

It is impossible to access a certain website using Firefox mobile. Edge, Chrome and safari work fine. I tried to turn protection off but it makes no difference. Why is this happening? Site is www.hlc.bike a large b2b distributor in the cycling world.

Been like this ever since I installed FF mobile.

Open 3 5

I receive a "To display this page, Firefox must send information" warning everytime I login to my work websites (they use MS 365)

I've recently switched to Firefox but am finding some of the performance a bit cumbersome. I am continually being asked to hit "Send" ["To display this page, Firefox must… (read more)

I've recently switched to Firefox but am finding some of the performance a bit cumbersome. I am continually being asked to hit "Send" ["To display this page, Firefox must send information ..."] when I am logging into my Outlook email or looking at my bank information. I'd rather not be "resending" these pages each time and am wondering if there is a setting.

Edition Windows 11 Pro Version 25H2 Installed on 2025-12-10 OS build 26200.8246 Serial number YX0J28CC Experience Windows Feature Experience Pack 1000.26100.297.0

Thanks, Nancy

Open 1

Akamai Edgesuite.net - Access Denied Error Messages?

Hello, These error messages can result from a compromised IP address which you can check here: https://www.akamai.com/us/en/clientrep-lookup/ or here: https://dnschecker.… (read more)

Hello,

These error messages can result from a compromised IP address which you can check here:

https://www.akamai.com/us/en/clientrep-lookup/ or here: https://dnschecker.org/ip-blacklist-checker.php?

However, this post is for the condition where these messages are received yet your IP address is clean.

I have two browsers installed Firefox and Chrome. Firefox has problems with an ever increasing number of websites (that are switching to Akamai Edgesuite) while Chrome marches on without issues.

I recently discovered the Browser User Agent identification string that is used by the server to determine what browser it is talking to. This is useful for serving content correctly to different types of devices like a phone or PC. You can find your Browser User Agent string here:

https://dnschecker.org/whats-my-ip-address.php

So thinking that this might be Firefox's problem I copied the string from my working Chrome installation and added it to Firefox. Unfortunately the issue continues.

So somehow Edgesuite is using something MORE than just the user agent string to kick Firefox to the curb. Does anyone have any clues as to what this might be and how to get Firefox in the good graces of Edgesuite?

Thanks, Steve

Open 3 45

Sorry, this browser is no longer supported

I'm trying to log on to Canada Life. They tell me that I have to use Google Chrome (preferred) but they also include Mozilla Firefox which is what I thought I'm using to … (read more)

I'm trying to log on to Canada Life. They tell me that I have to use Google Chrome (preferred) but they also include Mozilla Firefox which is what I thought I'm using to get this support.? What gives?

Open 3 75

certain sites ( like FedEx tracking ) say that I can't visit because my browser needs an update. but I checked and Mozilla says that I AM up to date . last update April 28

certain sites ( like FedEx tracking ) say that I can't visit because my browser needs an update. but I checked and Mozilla says that I AM up to date . last update Ap… (read more)

certain sites ( like FedEx tracking ) say that I can't visit because my browser needs an update. but I checked and Mozilla says that I AM up to date . last update April 28 What can I do to fix this?

Open 5

For the past few days, I cannot read the comments on Huffington Post articles

For about a week now, I can no long read the comments on Huffington Post articles. Is it something on Firefox that's causing this? Previously their comments worked fine f… (read more)

For about a week now, I can no long read the comments on Huffington Post articles. Is it something on Firefox that's causing this? Previously their comments worked fine for me.

I'm using Firefox 150.0.1 on a MacBook Pro with MacOS Monterey version 12.7.6. I'm running Malwarebytes version 3.1.7 and have Huffington Post on the "allow" list.

Open 1

can no longer access imdb.com site

can no longer access imdb.com - problem started after last firefox update - have tried everything - sometimes get message "Max challenge attempts exceeded. Please refresh… (read more)

can no longer access imdb.com - problem started after last firefox update - have tried everything - sometimes get message "Max challenge attempts exceeded. Please refresh the page to try again!" I refresh, but same problem. running Windows 11 - google search engine

Open 1 22

This website isn't working: "https://account.iheart.com/login/?redirectUrl=https%3A%2F%2Frealradio.iheart.com%2F".

This website isn't working: "https://account.iheart.com/login/?redirectUrl=https%3A%2F%2Frealradio.iheart.com%2F". I am using FlashPeak Slim Browser, which uses Firefox. … (read more)

This website isn't working: "https://account.iheart.com/login/?redirectUrl=https%3A%2F%2Frealradio.iheart.com%2F". I am using FlashPeak Slim Browser, which uses Firefox.

Open 2 52

Firefox is not re-directing to a site when I "click here" (see below)

When I click on a link to BC Auctions in an email from them I get ; If this page does not automatically re-direct you to BC Auction®, please click here. The "click here"… (read more)

When I click on a link to BC Auctions in an email from them I get ;

If this page does not automatically re-direct you to BC Auction®, please click here.

The "click here" doesn't redirect.

Works okay in Safari

Open 1 8

Cannot sign into microsoft office

I'm trying to login into microsoft office online. It let's me click on the sign in button, a new window opens up but stays blank. I'm assuming that window is supposed to … (read more)

I'm trying to login into microsoft office online. It let's me click on the sign in button, a new window opens up but stays blank. I'm assuming that window is supposed to be where I can sign in. However it will remain blank for some time and then disappears not allowing me to sign in. I'm not sure if it was with the new update.

Open 3 40

Bug Report: Copy-Paste regression - Loss of line breaks in Firefox (Recent versions)

Hi Mozilla Support Team,I am reporting a frustrating issue that started occurring about two weeks ago in Firefox on Windows 11. When copying blocks of text from modern ch… (read more)

Hi Mozilla Support Team,I am reporting a frustrating issue that started occurring about two weeks ago in Firefox on Windows 11. When copying blocks of text from modern chat interfaces (which typically use Markdown or dynamic text rendering), Firefox is stripping away all line breaks.The Issue:When I select text with the mouse and paste it into applications such as Facebook, Hotmail (Outlook), or Notepad, the content appears as a single, continuous block of text with no paragraphs or spacing. This issue seems specific to Firefox, as the same action in Chrome or Edge preserves the original structure perfectly.Example of the error:Original text:Line 1Line 2Result after pasting from Firefox:Line 1Line 2Troubleshooting steps already taken (with no success):Toggled layout.word_select.eat_space_to_next_word to false.Toggled editor.use_div_for_default_newlines to true.Tested in "Troubleshoot Mode" (Safe Mode) with all extensions disabled, but the problem persists.It appears to be a regression in how Firefox handles white-space or block elements during clipboard operations. This is significantly affecting my daily workflow. Are there any known fixes or upcoming patches to address this?Thank you,

Vasco Lemos Barreto

Open 1 23

Time to Change Perception

Google Chrome for PCs (Mozilla Firefox and Microsoft Edge will work, but you may encounter problems). I see that message way too much when getting notices from my doctor… (read more)

Google Chrome for PCs (Mozilla Firefox and Microsoft Edge will work, but you may encounter problems). I see that message way too much when getting notices from my doctors prior to connecting via Telemedicine. I have been using Firefox ever since Netscape Navigator closed up shop (in the 90's). So without question, I am a long time, dedicated Mozilla user. I'm sure you can imagine how frustrating it is, for a dedicated user like me, to see those sort of messages accompany the instruction for connecting with Telemedicine. They encourage everyone to use Chrome! What can be done to change the perception that they should use Chrome instead of Firefox? And how do we get the word out to the medical community (and others) that they can count on Firefox to give them a seamless experience when connecting to their patients (or others)? I just don't think we should surrender this position to Google Chrome. Best Regards, -Steve

Open 3 19

Drag and Drop into Jira website does not work as before

Once FF upgraded to 150.0 a local webiste Jira for bugs does not work for Drag and Drop of file into the window... It tries to either save the attachments to my desktop o… (read more)

Once FF upgraded to 150.0 a local webiste Jira for bugs does not work for Drag and Drop of file into the window... It tries to either save the attachments to my desktop or open them in new tabs... this defeats the purpose and creates extra steps

Open 2 25

"https://www.onlinebanking.natwest.com/login" not functioning correctly.

When I use Firefox to access "https://www.onlinebanking.natwest.com/login" the site flashes "Are you still there?" message at 3 second intervals and I cannot enter my det… (read more)

When I use Firefox to access "https://www.onlinebanking.natwest.com/login" the site flashes "Are you still there?" message at 3 second intervals and I cannot enter my details to login. This does not happen if I use Microsoft edge to login. Is this a fault with Firefox or my PC?

Open 2 13