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youTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Asked by MPENZI 2 weeks ago

Last reply by Paul 2 weeks ago

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YouTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Thank you to the volunteers for taking the time to help.

Asked by MPENZI 2 weeks ago

Last reply by Paul 2 weeks ago

  • Solved

Continued failure of Firefox v 144 to cop with Web Forms

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0 In the… (read more)

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0

In the last couple of years I have found webforms on Firefox seem to omit links or progress buttons like CONTINUE. When I check with the issuer or my colleagues I find they all use CHROME.

I have wasted a great deal of time on what I would have thought is a Minimum requirement issue.

Please give me one reason why I should stay with Firefox and not change to Chrome

thank you

Asked by ad16 3 months ago

Answered by ad16 3 months ago

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Windows 11 is supposed to be on this computer and something is saying Windows 10 does not support what site I'm trying to reach

There is supposed to be Windows 11 on this computer, but something is saying Windows 10 didn't support something the end of Oct. I was on the site I'm trying to reach ye… (read more)

There is supposed to be Windows 11 on this computer, but something is saying Windows 10 didn't support something the end of Oct. I was on the site I'm trying to reach yesterday and there was no problem.

Asked by gaye baron 3 weeks ago

Last reply by James 3 weeks ago

  • Solved

Web-based outlook.com side scrollbar missing after Firefox 146.0.1

Problem started with Firefox 146.0.1 Windows 11 1. Open outlook.com in FF browser (https://outlook.live.com/mail/0/). 2. Open any email. 3. No side scrollbar appears so… (read more)

Problem started with Firefox 146.0.1 Windows 11

1. Open outlook.com in FF browser (https://outlook.live.com/mail/0/). 2. Open any email. 3. No side scrollbar appears so you can't page down within email. Note: the Outlook folder scrollbar does appear and does work. 4. The within-email-item side scroll bar does appear from outlook.com opened in Edge browser. So this is a Firefox bug.

Have tried: a. Windows settings->Accessibility->Visual effects->Always show scrollbars = on b. Turned Adblock on and off for outlook.com c. Firefox settings autoscrolling, smooth scrolling tried all combinations.

Any fixes?

Asked by donaldgebbie 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Unable to Acess my home router in Firefx

My firefox is on the latest version and up-to-date but will not access my home router which l normally us ip address. When trying to acess in edge works with no issues I … (read more)

My firefox is on the latest version and up-to-date but will not access my home router which l normally us ip address. When trying to acess in edge works with no issues I am using windows 11 and all ok but wish to use Firefox And the IP adress is corect Can you advise

Asked by mcfarlane639 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Your browser is not currently supported - twitch.tv

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24 apt list --installed | grep firefox firefox/mozilla,now 144.0.2~bu… (read more)

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24

apt list --installed | grep firefox firefox/mozilla,now 144.0.2~build1 amd64 [installed]

Attempting to log in returns the generic "Your browser is not currently supported"

Asked by 97cweb 2 months ago

Answered by George Kitsoukakis 2 months ago

  • Solved

facebook video calling

I have messenger loaded but with Firefox i can not video call when i want to call a friend or family. I have no way to call any one i do have a web cam. do i nee… (read more)

I have messenger loaded but with Firefox i can not video call when i want to call a friend or family. I have no way to call any one i do have a web cam. do i need to go to Chrome every time i want to call. Messenger has stopped desktop messenger that was how i could call but now i can not is there some way to Facebook video call on Firefox please let me know thanks I want to stay with Firefox why is there no way to get video calls on Facebook??

Asked by Mary 1 month ago

Answered by Mary 1 month ago

  • Solved

Firefox and log in at Allstate Insurance

Not sure if this is the correct topic selection but nothing offered above really fits. I tried to sign into my Allstate.com account today and kept getting error messag… (read more)

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

Asked by plantsower 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

snippets

When trying to access windinfo.eu, I get the message "you are not allowed to preview snippets". Other websites work o.k. I had used the snipping tool on a different websi… (read more)

When trying to access windinfo.eu, I get the message "you are not allowed to preview snippets". Other websites work o.k. I had used the snipping tool on a different website, but not on this one. The problem persists even after deinstalling the snipping tool and restarting. On edge, I get access to windinfo.eu.

Many thanks in advance for your help

Christoph

Asked by ckoerber 1 month ago

Answered by ckoerber 1 month ago

  • Solved

Youtube stops working when Wine/Proton are running (Linux, Flathub)

First noticed when listening to music on YouTube while playing a game: After a few songs, video would stop, shortly followed by audio (Every few minutes it might play les… (read more)

First noticed when listening to music on YouTube while playing a game: After a few songs, video would stop, shortly followed by audio (Every few minutes it might play less than a second of audio). Somewhere along the line any interaction with YT itself or even the tab stop working. All other tabs work fine.

Firefox doesn't ever crash, and I can't see anything weird when using a process viewer (I'm not too familiar with Linux diagnostic tools).

So far I've tried:

  • Updating Firefox
  • Disabling Extensions
  • Clearing cache
  • Uninstall Firefox
  • Multiple Proton games through Steam
  • Game running through Wine
  • Updated OS

I've tested with Chrome, which had no issues.

I don't recall messing with anything at the time (I did change some settings in firefox, but I think that was a few days before the issue started).

--System-- Operating System: Bazzite 43 KDE Plasma Version: 6.5.3 KDE Frameworks Version: 6.20.0 Qt Version: 6.10.1 Kernel Version: 6.17.7-ba20.fc43.x86_64 (64-bit) Graphics Platform: Wayland Processors: 16 × AMD Ryzen 7 9700X 8-Core Processor Memory: 32 GiB of RAM (30.5 GiB usable) Graphics Processor 1: NVIDIA GeForce RTX 4070 Graphics Processor 2: AMD Ryzen 7 9700X 8-Core Processor Manufacturer: Gigabyte Technology Co., Ltd. Product Name: B650 EAGLE AX System Version: Default string-CF

Asked by joellachlan04+firefox 1 month ago

Answered by joellachlan04+firefox 1 month ago

  • Solved

Cananot sign in to google on Firefox

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close… (read more)

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close firefox. I have no problem signing in with a different browser (Safari).

Asked by Cathy Block 1 month ago

Answered by Cathy Block 1 month ago

  • Solved

A specific website will not load, Console identifies a Cross Origin Request Blocked error

A website that I have used for years to track my wine cellar invenory has ceased functioning for me. The Web Designer tells me that the problem is a network issue and not… (read more)

A website that I have used for years to track my wine cellar invenory has ceased functioning for me. The Web Designer tells me that the problem is a network issue and not his problem. I get no solutions from my ISP.

When I attempt to load the page and look at the Console I get the following error message in response to several GET requests:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.ct-static.com/dist/js/ct.min.1530c2da96.js.

A web search tells me that this policy is a browser safety net. Any suggestions for troubleshooting?

Asked by te_simpson 1 month ago

Answered by te_simpson 1 month ago

  • Solved

Uploading Files

Every time I try to upload a file to the Microsoft Copilot 365 I keep getting the "Error Occurred Please Try Again" But when I switch to Chrome. I can upload the same fil… (read more)

Every time I try to upload a file to the Microsoft Copilot 365 I keep getting the "Error Occurred Please Try Again" But when I switch to Chrome. I can upload the same files with no problem. Does anyone know why I get the "Error" with Firefox?

Asked by Kenny 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Hotmail - Outlook site page does not load

I can not access my Outlook/Hotmail account in FireFox. I get a plank page. I have never had this problem before. I have no problem loading it in other browsers. Did … (read more)

I can not access my Outlook/Hotmail account in FireFox. I get a plank page. I have never had this problem before. I have no problem loading it in other browsers. Did something change? How do I correct this problem?

Asked by Packtraveler 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Pasting a screenshot through the clipboard corrupts the image

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic uploa… (read more)

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic upload-button the same problem reproduise. On other sites there is no similar problem, as well as trying to insert the same image but inside the application windows.

In attachement: yandex/google and default image i was trying to upload.

Asked by Bedov 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Google Street View

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash… (read more)

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

Asked by Tom Lavin 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

F1TV Website not opening since last few updates

Good morning Ever since the last 3 updates, I have been struggling with F1TV. Prior to the very latest update I could still log in after about 4 attempts of loading the… (read more)

Good morning

Ever since the last 3 updates, I have been struggling with F1TV. Prior to the very latest update I could still log in after about 4 attempts of loading the site, but now, I keep on getting error messages. On Edge i can log in with no issues. Any ideas on this issue?

Asked by Eugene Faber 1 month ago

Answered by Eugene Faber 1 month ago