Firefox Community Forum

I keep getting this message when I try to sign in on Firefox. Chrome let's me sign on but i much prefer Firefox. Any suggestion? {

 "callId": "019af035f2b87df29b68e1abfcc65288",
 "errorCode": 403005,
 "errorDetails": "Unauthorized user",
 "errorMessage": "Unauthorized user",
 "apiVersion": 2,
 "statusCode": 403,
 "statusReason": "Forbidden",
 "time": "2025-12-05T20:30:58.752Z"

}

I just bought an HP Omnidesk M02-0085m PC running Windows 11 Home edition. For some reason Prime video works in other browsers, but in Firefox I get audio and a black screen. I am not using any ad blockers and I have tried toggling performance settings on/off. Any suggestions?

I just bought new PC and switched to win11(never happened on win10). Videos stutter when on 2nd monitor and game is open on first, but audio doesn't. Problem goes away immediately when clicking to the firefox window. Happens on both youtube and twitch, but not on Nebula.tv and not on chrome. Doesn't happen if the video is 480p, but does on 720 and 1080 and both of them are 60fps which might be something. Also doesn't happen if the game is windowed, but does on fullscreen and borderless.

I've disabled hardware acceleration (in windows and browser). I've tried setting both monitors to 60hz, setting firefox priority to high (and game to low), disabling effiency mode, setting power mode to performance and tried a lot of other things including about:config settings. Also ruled out extensions.

CPU: AMD Ryzen 7 9700X GPU: RTX5070 1st monitor: 180hz 2nd: 80hz

Recently google's advanced search page changed from how it's been displayed for years -- seemingly only on firefox. And I hate the change. It still displays as always on DuckDuckGo and Safari. Firefox is my preferred browser, but I use goodle advanced search myriad times every day and this is changed version is such a PITA that it's approaching being a dealbreaker for me. Sure, I'd like to know wth happened and why, but really I just want google advanced search to return to my preferred display. (It does not just look different, it performs differently, in little ways that matter a lot to me over the multiple times I use it. Be glad to elucidate if it matters.) First attached image is what I'm now getting on ff. Second attached image is what I used to get on ff, and still get on DDG and Safari, and would like back on ff. Please help.

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables they close immediately, but if I use my tablet with a different browser they will remain open. I believe this is a simple setting that I need to adjust, but I don't know enough to figure it out.

I am receiving messages from my banks that my browser is no longer supported or that I should update my browser but my settings mean Firefox automatically updates. However, I cannot read PDF statements even though I have Adobe Acrobat Reader installed and, on further investigation, I see that Firefox no longer supports Adobe Reader. I am a fierce supporter of Firefox but does this mean I have to use another browser?

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

We have a URL that is linked from various sites within our institution. For two of the sites that link this URL, it works fine in all browsers. One uses 'http' in their url and the other uses 'https' in their url. Our web server automatically updates to https either way. For two other sites that link this url it works fine everywhere but Firefox. In Firefox it gives 'The page isn't redirecting properly' error. If you click in the URL and then refresh, the site will reload properly. It's only when accessed via the link on the outside pages. This is happening to anyone that tries to access it, so individual browser/cookie settings don't seem to be the culprit. I've cleared the cache, checked my privacy setting, and tried other options I've been able to find online. Any ideas??

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. Safari and Google Chrome can play the videos. If I go to the source on the TV channel, I can play the video. Hardware MacBook Pro OSX 10.14.6. FireFox version 115.30.0esr (64-bit)

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via application outside browser. per endnote tech support, the problem with either apple or firefox. i need to go through the process of elimination where is the problem originating.

Hello! I have a problem with GeForce NOW in Firefox. When I launch any game, the cursor freezes and does not move inside the streaming window. Outside the GeForce NOW window the cursor works normally.

Details: - Only happens in Firefox - Other browsers work fine - Cursor gets stuck right after entering a game - OS: Linux (Arch)

Is there any fix for this? Maybe it's related to pointer lock or hardware acceleration settings?

Just a week or so ago I could no longer login to Vanguard using firefox unless private version was used. THis happens on any product where firefox is default browser-Windows, Android and MAC all give a login/password error and nothing shown in the previous fixes work. Cache, troubleshoot mode, extensions and the other stuff have no effect on access. I can use Chrome and edge (both of which I hate) with no problem.

I can't get to OpelGT.com. It is a car site that I moderate and visit frequently. I just get "waiting" or other messages if I use the link on the Firefox start screen. I can get to all other websites I normally visit with no problems(CNN, various Facebook groups and pages, Amazon, etc.). This problem started around the last few days of November. I CAN get to OpelGT.com using Microsoft Edge with no troubles.

I have two computers both with Windows 11 and Firefox is synced. On one computer the Capital One website works perfectly with no problems but on the other I can't get details of credit card charges and I often get messages like oops something went wrong. On that computer the site works perfectly when I use Chrome to access it. Any ideas?

Based on what I have submitted previously and the number of similart issues posted here, Firefox support needs to get itself moving and find the source of the problem.

Bestbuy.com and amazon are 2 sites affected--there are others. If I delete all the cache, they suddenly fully load.

Most likely will move to chrome, which I detest, because it doesn't have these problems. If Firefox ever fixes the problem, I would come back.