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Google passkeys stopped working on mac

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until t… (read more)

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

Asked by Victor Miller 5 days ago

Last reply by Jock 1 hour ago

Guam (USA) address autofill glitch

I wrote to discogs.com support about a glitch on that site where autofilling my USA address always defaults to Guam (USA). This is what they said: Thank you for writing… (read more)

I wrote to discogs.com support about a glitch on that site where autofilling my USA address always defaults to Guam (USA). This is what they said: Thank you for writing in! Sorry to hear of the difficulties here.

I was able to recreate the results you're receiving within Firefox, but was not able to recreate this within other browsers (Chrome, Safari), which were selecting the correct dropdown option (United States).

It appears this is an issue with how Firefox is interpreting our text fields, rather than a site bug. Autofill is a browser feature, rather than a site feature, and we unfortunately don't have the ability to modify which dropdown option Firefox selects when filling a free-text field.

For resolution, we would advise reporting this issue to Mozilla directly here:

https://support.mozilla.org/en-US/users/auth?next=%2Fen-US%2Fquestions%2Fnew%2Ffirefox%2Fform

If you have additional questions please let me know!

Is there anything to be done here? It's super annoying and discogs.com is not exactly a technical marvel.

Thanks d

Asked by kobo8 5 days ago

Website Support

https://www.pge.com/ https://my.dmv.ca.gov/ Websites such as the Sites above are not working in Firefox or other Open Source Browsers. I am being forced to use Chromium … (read more)

https://www.pge.com/ https://my.dmv.ca.gov/

Websites such as the Sites above are not working in Firefox or other Open Source Browsers. I am being forced to use Chromium in this case to complete payments and add items to the DMV Cart and complete a payment for example. I do not want to have to do this. I do not want to be forced to use a Closed Source Browser such as Microsoft Edge or Google Chrome or Apple Safari. Or, Even the Open Source version of Google Chrome Chromium. Companies like PGE are deciding to drop support for Firefox as the State not enough users use Firefox. They are forcing the market to use a Non Open Source Browser. This is a Problem. This is not good for Competition and the Internet as a whole. Not good for me as I am a Linux User. The PG&E website does not even load when using Firefox. The DMV site loads but does not allow one to complete any Payments for Example. At this time one can only view Information on the DMV website.

Asked by thaws1981 1 month ago

Last reply by Catemaco 3 days ago

Unable to request support from Malwarebytes using Firefox

I am unable to request support from Malwarebytes using Firefox in my Windows 10 computer, and so I have to switch to the Chrome browser instead. When I log into my Malwa… (read more)

I am unable to request support from Malwarebytes using Firefox in my Windows 10 computer, and so I have to switch to the Chrome browser instead. When I log into my Malwarebytes account and go to their web page at https://my.malwarebytes.com/overview and then click on "Contact Support", nothing happens. This problem does not happen in the Google Chrome browser. I tried clearing the cookies and cache, and that did not help. I have attached a screenshot of the Malwarebytes web page. What can I do to correct this problem? I will appreciate any response you can provide.

Asked by Larry951 5 days ago

Last reply by Larry951 3 days ago

Paypal doesn't work on Firefox

Been having this issue for about a year. Paypal appears, recognizes me, then message "Something went wrong, return to Merchant" MAC OS 15.3.1 Firefox 136.0.1 I've… (read more)

Been having this issue for about a year. Paypal appears, recognizes me, then message "Something went wrong, return to Merchant" MAC OS 15.3.1 Firefox 136.0.1

I've cleared cache. Paypal just says clear cache, they don't know Firefox. I see another person having this issue but don't see a resolution. I've posted in various help communities Not getting an answer. I assume there is a setting I have because I have no problems on Safari. I'm not sure I know how to disable extension or what extension might be causing this.

Asked by wwwoolf 4 days ago

Page appears almost white

This page (https://store.creality.com/products/creality-k2-plus-combo-3d-printer?official-website-pro-store%3FOfficial-website-index-buy=&spm=..index.index_creality_p… (read more)

This page (https://store.creality.com/products/creality-k2-plus-combo-3d-printer?official-website-pro-store%3FOfficial-website-index-buy=&spm=..index.index_creality_product_1.1) appears almost white except for two small buttons in firefox but is normal in Edge. Note that it's same in troubleshoot mode.

Asked by jdroche1 4 days ago

M&T Bank Website Doesn't Work With Firefox

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Onlin… (read more)

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Online Banking Is Temporarily Unavailable." The app works on my phone and I can log in through Chrome, it's only on Firefox that I'm getting this problem. I called M&T Bank and they confirmed that it's a problem with Firefox. Something is blocking me but I don't know what it is. I am not using a VPN or adblocker.

Asked by The Scraggler 5 days ago

Last reply by markwarner22 5 days ago

Video and voice in Messenger

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the … (read more)

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the icons, I get a message that video calling etc is not supported. i had no trouble on my other computer but am not sure how to activate the video and voice options. Can you please help me solve this issue. Thank you

Asked by Brenda Murchison 5 days ago

Last reply by markwarner22 5 days ago

Cannot paste in Office 365 in Firefox

Works fine in Chrome. Right clicking and short cut ( CTR V) does not work. They both used to i have checked extensions, add On, refreshed and restarted the problem per… (read more)

Works fine in Chrome. Right clicking and short cut ( CTR V) does not work. They both used to i have checked extensions, add On, refreshed and restarted the problem persists tried changing the setting ( config dom ..testing) nothing seems to work except Shift-Control V any ideas?

Asked by edschultze 5 days ago

Last reply by edschultze 5 days ago

Can't Get Xfinity Billing Page To Load

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The sec… (read more)

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

Asked by simpleman2 1 month ago

Last reply by simpleman2 5 days ago

in Chrome Remote Desktop, Firefox audio going to physical machine, not remote session

I'm running Firefox on Kubuntu (v 136.0-3 Snap package) and accessing it from a Chromebook using Chrome remote desktop. I have audio working fine for other applications … (read more)

I'm running Firefox on Kubuntu (v 136.0-3 Snap package) and accessing it from a Chromebook using Chrome remote desktop.

I have audio working fine for other applications (Chrome browser, MuseScore, Kdenlive, ...) - but when I play a Youtube video in Firefox for example, the sound goes to the physical host machine instead of my remote session. Firefox does not appear in the system volume "Applications" tab, either.

Extensions installed:

  • Chrome Remote Desktop
  • Google Translator for Firefox
  • Mail Link Enhancer
  • Mailvelope

Asked by firefox-raymond 5 days ago

  • Solved

Firefox 136.0 breaks Disney Hotstar

So Firefox automatically updated to version 136.0 and now Disney Hotstar (hotstar.com) website does not work. It shows the following error: "Something went wrong. Don't w… (read more)

So Firefox automatically updated to version 136.0 and now Disney Hotstar (hotstar.com) website does not work. It shows the following error: "Something went wrong. Don't worry our best minds are on it. Please use the skip option if available or try again later." (see screenshot) There is no skip option.

I downgraded to version 135.0.1 and everything works fine. Hotstar website also works fine in other browsers. But soon the automatic update kicks in and with version 136.0 Disney Hotstar does not work at all.

Firefox version: 136.0 64-bit for Windows OS: Windows 11 24H2 Home Edition (build 26100.3194)

Thank you in advance :)

Asked by amzbun 1 week ago

Answered by amzbun 6 days ago

login.live.com keeps auto tabbing/entering and opening new window/tab to Service Agreement on Windows 11.

I have recently updated my Windows 10 machine to Windows 11. I went to Microsoft.com and clicked Sign In to log into my account but the page will act like you're hitting … (read more)

I have recently updated my Windows 10 machine to Windows 11. I went to Microsoft.com and clicked Sign In to log into my account but the page will act like you're hitting the TAB button on the keyboard over and over and also hitting enter. Since it tabs through the hyperlinks on the website and acts like I'm hitting ENTER it opens a new window/tab to https://www.microsoft.com/en-us/servicesagreement/. If you have pop up blockers on it will keep blocking the page while tabbing through all the hyperlinks on the page. I have recreated this issue in both the Firefox standard download version(Currently on 136.0 64 bit) and in the Microsoft Store windows app version of Firefox. I have tried clearing my cache/cookies and Private browsing as well to help keep some weird data sync from occurring. I checked my SSO settings in windows and don't have anything that would cause it to try and auto-login with that either. The "Allow Windows single sign-on for Microsoft, work, and school accounts" is not enabled. I noticed this ONLY happens when you try to login to Microsoft with the login.live.com link instead of the login.microsoftonline.com link. I tried recreating this on my phone on Firefox for Android and it does not happen. Chrome and Edge do not have the issue either. I did not have this issue on Windows 10. I have not tried uninstalling the browser since the Microsoft/Windows App version of Firefox had the issue and I had never downloaded/installed that version before. I did not log into my Mozilla account on that version either to try and help figure out if this was an account data problem. I tried to report this on the report a bug but the bot auto closed my bug report. If anyone could help I would appreciate it. Really don't want to switch over to another browser for such a small problem like this. I can't add any image since the page constantly opens a new window/changes. Thanks!

Asked by SamuraiSpacemanX 6 days ago

Last reply by jonzn4SUSE 6 days ago

  • Solved

Latest Linux FF (ver 136) NOT opening requested web sites

Hi, I've been a use of FF since it was Netscape (yes I'm old). And its always been my favorite above all. However, with the recent update (ver 136, either installed from… (read more)

Hi, I've been a use of FF since it was Netscape (yes I'm old). And its always been my favorite above all. However, with the recent update (ver 136, either installed from a .tar downloaded or an app via apt install) it starts fine but no matter what URL I try to access the busy indicator spins but nothing ever happens. I've tried disabling all my extensions to no avail. I'm also searched for others experiencing this issue. All my other browsers seem to work well on all the same sites.

I'm kind of at a loss so if anyone has any suggestions/ideas please share?

Thanks BobMCT

Asked by R.Mariotti 1 week ago

Answered by jonzn4SUSE 1 week ago

Disney+ Cant sign in from login page after submitting OTP Request.

Just signed up for Disney+ and I can seem to login on firefox at all. I do the whole submit phone number for opt but then I dont get moved to the page where I can actuall… (read more)

Just signed up for Disney+ and I can seem to login on firefox at all. I do the whole submit phone number for opt but then I dont get moved to the page where I can actually type in my OTP.

I tired all technical options in cleaning browser, cookies cache, Incognito... Now I am forced to use Chrome(which I reallllllllly dont like)

Asked by Cameron SinJin Basson 1 week ago

Tele Latino Website Not Loading Properly on Firefox

Hi, I’m having trouble accessing Tele Latino ([https://telelatino.com.co|telelatino.com.co]) on Firefox. The site works fine on other browsers, but on Firefox, some pages… (read more)

Hi, I’m having trouble accessing Tele Latino ([https://telelatino.com.co|telelatino.com.co]) on Firefox. The site works fine on other browsers, but on Firefox, some pages don’t load, and videos don’t play. I’ve already tried disabling extensions and clearing the cache, but the issue persists.

Has anyone else faced this problem? Is there a setting in Firefox that could be causing this? Any help would be appreciated!

Asked by Sonia Braga 1 week ago

Last reply by jonzn4SUSE 1 week ago

links in emails for my paid to sites blank

I have many paid to promote sites and when I click the link in the email gives me a blank page so does not let me complete the ad and this has been like this for weeks th… (read more)

I have many paid to promote sites and when I click the link in the email gives me a blank page so does not let me complete the ad and this has been like this for weeks the only browser that works is duckduck go about ready to cancel firefox all together you need to help with this asap.

Asked by Linda Heger 1 week ago

Last reply by markwarner22 1 week ago

Why BankofAmerica.com is not loading

Hello, I have entered 100% accurate login credentials. I know this because I know I can login with the same credentials on Safari and Chrome. I have enabled cookies and I… (read more)

Hello, I have entered 100% accurate login credentials. I know this because I know I can login with the same credentials on Safari and Chrome. I have enabled cookies and I have turned off Enhanced Tracking Protection and don't know why BofA.com won't load. I only get a spinning wheel that just keeps spinning. Please help! Thank you, David

Asked by David W McManus 1 week ago