Firefox Community Forum

I updated to Firefox 141.0 and now Google Maps is not working correctly. When I look for directions the map does not show the route. If I go to street view I get a black screen. Google maps is working fine on Edge or Google on the same pc.

When I log into my Outlook Web account, after putting in username and password, it sends me a verification number to my phone. When I put that number it the screen says "Logging out of Microsoft Outlook" and then takes me to the logged out screen. This was working fine until the last update of Firefox, and it works fine in the Duck Duck Go browser. It also works on my Android Cell phone.

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologize but there seems to be an issue completing your request. Please try again in a few minutes." An error URL is also attached.

Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FfuB6lQpSku%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:

This is not a new problem and has been ongoing for over a year. I have found several messages in the Mozilla support system describing the exact same problem from different users. There does not seem to be a fix that has been found. The information that I have found regarding the IRS website does not suggest that it will only work with Chrome or Chrome based browsers. But I can easily use the site with Edge.

There are several sites that I am unable to access with Firefox that force me to use Edge. I understand that Firefox has its security idiosyncrasies. But As this number climbs, and to include what are public facing government sites, a question I will soon ask is why use the Fireofox browser?

I have a new laptop and am using Firefox as my browser. But when I'm on Facebook, go to chats it says that video chat isn't supported by this browser. Does Firefox not allow this? I've tried going to permissions to allow Facebook to access my camera and microphone, but unable to do so. How do I use the video chat feature in Facebook chats?

Hi. News videos from www.bbc.com won't play. When I ask the BBC website to play a video, I get a blank area of my screen, with a play button. Clicking the button makes it go away, leaving me with just the blank area of the screen. Videos from youtube, movie trailers, etc play fine - it's just videos from a few sites (such as BBC) that yield nothing. I have autoplay videos disabled by default, but: I'm not trying to have the website autoplay; The setting doesn't affect other websites; and there's no way to disable autoplay for the website I'm on (no way I can find, at least).

Youtube has two settings that must be turned on for captions to show and start automatically when watching a video. "Always Show Captions" and "Auto Play Captions" and not be forced to be signed in to YT. Both settings must be checked off/turned on for captions to work and "set" in the cookies, for captions to work when not signed into YT.

Previously, one could sign in to YT, re-select the settings, refresh browser and then sign out and the captions would work when signed out and viewing YT content.

Since your update today, YT's "auto play captions" option is now missing when using Firefox, but not when using chrome, meaning when using Firefox, it can't be selected while using that browser. The result is that persons who choose to use Firefox instead and don't want to be signed in to youtube, not wanting our information followed in a non anonymous manner, can't use firefox to watch YT and still have captions working without having to constantly turn them on for every single video watched (that's where "auto play captions" came in).

Bad, bad move. On both mozilla's part and YT's.

I am an EX EU employee and have access via a double authenticated procedure to the "EU LOGIN" which gives me access to several internal webpages of my former work organisation. The most important is the access to the HEALTH SERVICE, which actually is blocked since one week-- and now it seems like this-- through your web browser. I am an ancient Mozilla user and supporter. After claiming my help desk in EU that my EU LOGIN is blocked, I got the answer, try to use another browser- and I saw that with another browser it worked. What happened with Mozilla? Do you want me to go to apple-microsoft or what ever?

(english translation of the returning message)

Error: Redirection Error

The requested website is redirecting the request in such a way that it can never be completed.

This problem can sometimes occur if cookies are disabled or rejected.

Hi, since the latet update thi week (20 november) my F1TV doesnt work anymore via https://f1tv.formula1.com/.

It states : Unsupported Browser

This browser is currently unsupported. To experience F1 TV, please switch to an alternative browser. Please see our FAQs for more information

Pleae help as this weekend is La Vega F1. Thank! Erik.

we use fire fox for all our bookmarks. We are unable to login to our bank of America account, it shows our ID but it will not allow us to enter any password.

I have been trying for WEEKS NOW to sign into my bank! The bank can use a TEMPORARY password to access my account but once that's over, when I try to log into my bank I STILL CANNOT LOG IN!!!!!!!!!! WTF has happend to Firefox after that last "update" what ever it was they changed, made it IMPOSSIBLE for me to log into my BANK. The problem is NOT the bank it's FIREFOX & FIREFOX NEEDS TO FIX THIS CONNECTIVITY PROBLEM SOON IF NOT SOONER!

Trying to reactivate my Adobe CS6 software package and when I try to login to the Adobe website it tells me that to access the Adobe site I have to update my Mozilla browser by adding JavaScript to the browser. Why is this required and is there any means to access Adobe using Firefox without complicating the browser by adding JavaScript?

Issue: A regression in Firefox version 142.0 (64-bit) breaks the display of the CAPTCHA widget on the login page for https://my8k.me/login

Evidence: The two attached images provide a clear comparison:

   Image 1 (Firefox 142.0): The CAPTCHA area is completely missing or fails to load, showing only a broken element or empty space.

   Image 2 (Other Browsers / Older Firefox): The CAPTCHA renders correctly and is fully functional, confirming the problem is isolated to the latest Firefox update.

Conclusion: This indicates a specific compatibility bug introduced in Firefox 142.0, rather than a general website or user configuration error.

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same computer. The issue started about a week ago. I’m using Firefox on Windows 11 on a laptop. Restarting Firefox did not fix it.

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thought was Twitch problem, then I changed to watch video from my college by using their website. But it still has that effect. But I can watch Youtube videos with no problems. Then i changed to use Microsoft Edge to watch Twitch, surprisingly with no problem. I already updated to the latest version in Firefox. Can anyone help me Please. Thank You

dunno if this is the right board, but here goes...

I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet.

Using the touchscreen, move the map, map works as it should. Can pinch to zoom, ect.

Switch to the pen, map works with pen.

Touch the screen again and Google maps doesn't respond to touchscreen anymore, only the pen, and refresh does not fix it. I have to close and re-open maps in a new tab.

In chrome, this does not happen. Only in Firefox.

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date.

Update required

Looks like your browser, operating system, or device is not supported. Please make some updates to access Netflix. Learn more about updates and requirements here.

Can't access your account? Contact us.

Firefox is not allowing me to login to Reddit.com. Nor can I create a new account with Reddit.com with Firefox.

I can login fine with Microsoft Edge. I don't want to use Microsoft Edge.

I can login fine with Chrome. I don't want to use Chrome.

What's Firefox's problems?

moonpupy@outlook.com

Just recently on Macys website I have started getting access denied messages. I can get onto the site itself but if I click on a product it gives me the access denied when trying to open in new window. Im able to open in edge. Ive cleared Firefox cookies/cache as well as macys restarted and still cant open products links. This is what I get:

Access Denied You don't have permission to access the requested URL on this server.

Reference: 0.8551c317.1763836919.1bf16ce4

I have messenger loaded but with Firefox i can not video call when i want to call a friend or family. I have no way to call any one i do have a web cam. do i need to go to Chrome every time i want to call. Messenger has stopped desktop messenger that was how i could call but now i can not is there some way to Facebook video call on Firefox please let me know thanks I want to stay with Firefox why is there no way to get video calls on Facebook??

Hello After last firefox update this page mail.proton.me (specifically: https://mail.proton.me/u/0/inbox) does not load for me.

It works in chrome and edge but not firefox. I cleared my cookies and cache but it did not help. All I get is blank white page and sometimes error message. I attach screen from my F12 menu when I try to load page. In brave for example there is much more activity than in FF.