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Missing Elements on Website

Hi, This a a problem with the interface of a website, its missing a lot of the sections of text and stuff. The first attachment is what it looks like on firefox, and the… (read more)

Hi,

This a a problem with the interface of a website, its missing a lot of the sections of text and stuff. The first attachment is what it looks like on firefox, and the following one is on safari. I've tried disabling the security limitations on the site to no avail. I'm on Mac.

Best, Jonathan

Asked by jonathanbai42 5 months ago

Last reply by cor-el 5 months ago

How to turn off ad blocker

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How d… (read more)

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

Asked by Bruce Nicholson 5 months ago

Last reply by cor-el 5 months ago

cant access google.com while connected to nord vpn

i am already reached out to nord vpn for support, and i cant access google.com while conected to firefox on my computer,it works just fine on my laptop, … (read more)

i am already reached out to nord vpn for support, and i cant access google.com while conected to firefox on my computer,it works just fine on my laptop,

Asked by mysexyluv2 5 months ago

Last reply by jonzn4SUSE 5 months ago

Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 5 months ago

Last reply by kevin275 1 month ago

FIREFOX UPDATE DISASTER

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to… (read more)

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to open a version of Firefox but I had lost all my bookmarks and open tabs. I also had to sign in to all existing websites which I had previously automatically had access to. The strange thing was that the version of Firefox that I had opened was from 2022 sometime because of the data that appeared. I am totally devastated by the loss of my bookmarks. :( What can you do to help?

Asked by bassettjohn 5 months ago

Last reply by TechHorse 5 months ago

Firefox blocking sites I try to open from links in emails

Firefox is refusing to open sites I am trying to access from links in my protonmail email account. It is giving me a message saying the sites are potential threats. "pdpw… (read more)

Firefox is refusing to open sites I am trying to access from links in my protonmail email account. It is giving me a message saying the sites are potential threats. "pdpwbj.clicks.mlsend.com" is what it tells me is the problem.

This is something I do everyday without issue. It isn't limited to one source of emails/websites - it is all of them.

I have cleared cache and history already. Help please as I need to access these websites for my work and having to go to all the individual websites and then to search for the linked content is taking a lot of time I don't normally use because I can just load using the links.

Thank you

Asked by lmhh1 5 months ago

Last reply by ccrider77 1 day ago

Have to re-login to Gmail with every new window

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser wi… (read more)

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser window (not great). I have several different accounts that regularly use so this isn't ideal.

I've tried adding both gmail.com and google.com as exceptions under the cookie settings (didn't work). I even went and turned off the "enhanced tracking protection" on every step of the gmail login page and my inbox. Still kicks me out once I open a new browser. Any help to remedy this problem would be great.

Asked by Katie Pershon 5 months ago

Last reply by NoahSUMO 5 months ago

Latest version of Firefox renders many sites inoperable

Today, it started. When I open sites that I am subscribed to, a small gray-shaded nearly transparent rectangular window appears in the upper right of the screen (see att… (read more)

Today, it started.

When I open sites that I am subscribed to, a small gray-shaded nearly transparent rectangular window appears in the upper right of the screen (see attached screen capture), and it blocks access to login and search, thus rendering the site inoperable. The latest site rendered inoperable is Amazon shopping, so this is not a minor thing. I can no longer retain Firefox as my default browser.

No other browser on my Mac does this; the earlier version of Firefox active last night did not do so either. What is the purpose of this gray-shaded window? It makes the latest browser appear to be infected with malware.

Running OSX 10.13.6 on a mid 2012 Macbook Pro.

Asked by enuhfer 5 months ago

Last reply by James 5 months ago

Newsmax, a https site, keeps loosing abilty to show content

I can go to the https://www.newsmax.com website and I keep getting "Secure Connection Failed" message. I can then to to the address bar, click on the "lock" emblem (… (read more)

I can go to the https://www.newsmax.com website and I keep getting "Secure Connection Failed" message. I can then to to the address bar, click on the "lock" emblem (that is not locked) and choose "remove site data and cookies" Once I do that, and click on "Try Again" the website works. If I choose a new link from Newsmax, and choose open link, that link has a ! point in the tab, and go there and get the same message. Once I remove cookies and data that site and it's links work .... for a while. Then it is back to that same message "Secure Connection Failed"

Any thoughts on how to correct this? This does not seem to be an issue in Waterfox or Pale Moon, 2 other browsers I also have.

Vern

Asked by Vernon Jenewein 5 months ago

Last reply by Mary 5 months ago

practically no volume on a certain website

When I'm on YouTube I can hear everything just fine. When I go to Chaturbate I have to turn the volume up to 100 and then I can only barely hear any audio. Can you help… (read more)

When I'm on YouTube I can hear everything just fine. When I go to Chaturbate I have to turn the volume up to 100 and then I can only barely hear any audio. Can you help me fix this please? It might be something very basic that I'm missing, but how do I check volume settings for a specific website? Or is the problem something else? I appreciate any help you can give me. Thank you so much.

Asked by GCG 5 months ago

Last reply by jonzn4SUSE 5 months ago

I'm getting an XUL error notice: Platform version ' 129.0.1 is not compatible with

Text link to Remedy (Windows 10, Firefox browser, both up to date) [edited phone#] 129.0.1 is not compatible with.... minimum version >= 129.0 maximum version &g… (read more)

Text link to Remedy (Windows 10, Firefox browser, both up to date) [edited phone#]

129.0.1 is not compatible with.... minimum version >= 129.0 maximum version >= 129.0

NEED TO KNOW: If I have to uninstall /reinstall, how do I protect my 1) bookmarks & folders 2) settings 3) add-on's

My computer has been warning me of low memory. Might that be causing or affect this?

Asked by marty.ellenbecker 5 months ago

Last reply by cor-el 5 months ago

ui fonts menu and toolbars

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjus… (read more)

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjusting layout.css.devPixelsPerPx, ui.textScaleFactor, and browser.display.os-zoom-behavior to recommended valus as well as above or below values. So far, no help. Please advise.

Asked by danielstrms766 5 months ago

Last reply by cor-el 5 months ago

Red marks on the browser.

Hi guys, I am trying to use Mozilla, but whenever I opened it on my desktop, I saw red marks on every words. This is irritating me, is there any solution for this issue? … (read more)

Hi guys, I am trying to use Mozilla, but whenever I opened it on my desktop, I saw red marks on every words. This is irritating me, is there any solution for this issue? I tried deleted my browser too. Thanks.

Asked by amelia.hansley1 5 months ago

Last reply by cor-el 5 months ago

Tabs crash multiple times per session

My tabs crash very often. 6+ times per session. This happens on YouTube and Amazon, and can happen with no site loaded, crashed when I went to about:crashes. This als… (read more)

My tabs crash very often. 6+ times per session. This happens on YouTube and Amazon, and can happen with no site loaded, crashed when I went to about:crashes. This also happens in Troubleshoot Mode.

My latest crash id was bp-faaceaab-e59d-4720-89f9-a60df0240813

Thanks for any help.

Asked by Jim Halvorsen 5 months ago

Last reply by dr2017 5 months ago

Unable to Connect to my Router (192.168.1.1)

I have a D-link 4G Router whose IP Address is 192.168.1.1 Its does not support https, only http. I am unable to configure it using Firefox, I have to use Chrome. Firefox… (read more)

I have a D-link 4G Router whose IP Address is 192.168.1.1 Its does not support https, only http.

I am unable to configure it using Firefox, I have to use Chrome. Firefox prevents me connecting to it because (a) It does not support https and, if I get round this issue (b) Firefox reports that the Router's security certificate is out of date

I can never get round (b), there are no options to override Security Certificate is out of date.

I can override the same issue if I use Chrome (but I would prefer to use Firefox)

It seems a bit over-authoritarian to me, to prevent me from logging into and configuring my own Router !!!! I believe Firefox should always provide a mechanism for the user to override these security issues.

Asked by Tony 5 months ago

Last reply by ThePillenwerfer 5 months ago

After using the search bar more than once or twice, it no longer funtions unless I close out firfox and re-open

After some of the recent updates, my entries into the url search bar work for 1-2 searches, then the search bar no longer functions until I close out firefox and then re-… (read more)

After some of the recent updates, my entries into the url search bar work for 1-2 searches, then the search bar no longer functions until I close out firefox and then re-open it. Then, again this repeats itself each time I use the Firefox search bar.

Asked by chief-fan 5 months ago

Last reply by TechHorse 5 months ago