Firefox Community Forum

Ever since the last Firefox update that released, the Firefox on my home computer is extremely slow. Takes 5 minutes to load a page. I open Chrome or Edge and everything loads extremely fast no issues. I do not want to leave Firefox as it is my favorite browser and has been for many years. What can I do to troubleshoot this issue?

Hi everyone,

I am trying to view streaming live broadcasts in my country's public TV but the site detected some HDCP issue and asked me to use a HDCP-certified HDMI cable. Here is some quick info and what I had tried:

+ Besides privacy reasons, I am unable to share the website address, as viewing is limited to my country's IP addresses by the national broadcaster. + I have a dual-monitor set up to a Windows and a MacOS machine, both installed with Firefox 129.0.2 with add-ons being synced. + Viewing live videos on the same website in Windows Firefox (HDCP-certified cable) has no issue but not on MacOS Firefox (same HDCP-certified cable but different HDMI port on the monitor). + Switching around the different HDMI ports and cables yield the same outcome. + No issue on either Windows or MacOS when viewing recorded videos though. Only live streaming on MacOS is affected. + Tried disabling all add-ons and toggling DRM but to no avail. + Checked Widevine is latest version (4.10.2710.0).

Appreciate any advice or help please. Thanks in advance.

I have a D-link 4G Router whose IP Address is 192.168.1.1 Its does not support https, only http.

I am unable to configure it using Firefox, I have to use Chrome. Firefox prevents me connecting to it because (a) It does not support https and, if I get round this issue (b) Firefox reports that the Router's security certificate is out of date

I can never get round (b), there are no options to override Security Certificate is out of date.

I can override the same issue if I use Chrome (but I would prefer to use Firefox)

It seems a bit over-authoritarian to me, to prevent me from logging into and configuring my own Router !!!! I believe Firefox should always provide a mechanism for the user to override these security issues.

So, I'm switching from Chrome and there's this one thing I can't seem to be able to replicate in firefox.

When I start my day I usually open several tabs from different pages of the same website. In Chrome, I would do that by: -typing the name of the website in my address bar -all the pages I frequently visited in that website show in my suggestions -I middlemouse-click all of them, one after the other -this opens one new tab for all of them -I then switch to those tabs and browse them

However, replicating this in firefox seems impossible. When middle-mouse-clicking the 1st link, I would have my window forcibly switch to it, not letting me open the other tabs without changing tabs again. Recently I learned I can avoid this forced switch by middle-mouse-clicking the URL on my address bar while holding shift, which is great! . . . Except it still closes my address bar, not letting me click the other ones without having to type the website's name in it again.

I don't mind holding shift (though I wish I didn't have to) but I really just want to middle mouse click multiple links in my address' suggestion bar and open them in succession, without shifting back to it after each time.

Newsmax.com page will not load. When trying to load I get the following: ""An error occurred when trying to load newsmax.com. The authenticity of the received data could not be verified. Please contact website owners to inform them of this problem.""

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it is in the active tab or in the background). First the image freezes, after about 10 seconds the sound freezes. Only a hard reset helps. The problem is observed both in actual Windows 11 and in Manjaro Linux. In games, rendering, stress tests and other PC works stably, does not freeze. How to solve this problem?

Hi all, I'm running Gentoo linux on Apple M1 arm64 when after one random reboot firefox started segfaulting. Currently I've updated my system to be on the latest testing versions of packages and it's giving me the following backtrace:

[Parent 21529, Main Thread] WARNING: Last startup was detected as a crash.: file /var/tmp/portage/www-client/firefox-128.1.0/work/firefox-128.1.0/toolkit/components/startup/nsAppStartup.cpp:966 [21529] Assertion failure: IsExtensionSupported(EGLLibExtension::ANGLE_platform_angle_d3d), at /var/tmp/portage/www-client/firefox-128.1.0/work/firefox-128.1.0/gfx/gl/GLLibraryEGL.cpp:639 #01: ???[/usr/lib64/firefox/libxul.so +0x6c55d60] #02: ???[/usr/lib64/firefox/libxul.so +0x6c4fac4] #03: ???[/usr/lib64/firefox/libxul.so +0x6c4f3d4] #04: ???[/usr/lib64/firefox/libxul.so +0x6c51634] #05: ???[/usr/lib64/firefox/libxul.so +0x6c545a8] #06: ???[/usr/lib64/firefox/libxul.so +0x743a34c] #07: ???[/usr/lib64/firefox/libxul.so +0x742f8a8] #08: ???[/usr/lib64/firefox/libxul.so +0x742f07c] #09: ???[/usr/lib64/firefox/libxul.so +0x7426244] #10: ???[/usr/lib64/firefox/libxul.so +0x7447014] #11: ???[/usr/lib64/firefox/libxul.so +0x7446f88] #12: ???[/usr/lib64/firefox/libxul.so +0x7446f58] #13: ???[/usr/lib64/firefox/libxul.so +0x7446f2c] #14: ???[/usr/lib64/firefox/libxul.so +0x7446ed8] #15: ???[/usr/lib64/firefox/libxul.so +0x7446ea8] #16: ???[/usr/lib64/firefox/libxul.so +0x7446d64] #17: ???[/usr/lib64/firefox/libxul.so +0x7446d14] #18: ???[/usr/lib64/firefox/libxul.so +0x6333f88] #19: ???[/usr/lib64/firefox/libxul.so +0x569bb2c] #20: ???[/usr/lib64/firefox/libxul.so +0x56a38f4] #21: ???[/usr/lib64/firefox/libxul.so +0x6434a84] #22: ???[/usr/lib64/firefox/libxul.so +0x6359058] #23: ???[/usr/lib64/firefox/libxul.so +0x6358fcc] #24: ???[/usr/lib64/firefox/libxul.so +0x6358f80] #25: ???[/usr/lib64/firefox/libxul.so +0x56964b8] #26: ???[/usr/lib64/libnspr4.so +0x2aa7c] #27: ???[/usr/lib64/libc.so.6 +0x836d4] #28: ???[/usr/lib64/libc.so.6 +0xe538c] #29: ??? (???:???) Segmentation fault

Here is the Gentoo Forums post: https://forums.gentoo.org/viewtopic-t-1170250.html Keep note of my last comment there where I realized that I installed firefoxpwa that day and it was working until I reboot in the evening having completely forgotten about firefoxpwa.

On our web site we have a page that includes mp3 files, which play okay on Firefox; but on another page on the site with mp3 files, Firefox (including different versions on different computers) produces the error message, No video with supported format and MIME type found." FWIW, other browsers like Safari (Mac), Chrome (Mac and Win), and Edge (Win) all play the problematic files without a hitch.

Is there a fix for this problem that can be attempted by the non-tech types?

My nice big Search bar just below your logo is useless? When I highlight it, the curser blinks inside it, but when I start typing my search info it automatically types it into the small address bar on top?? I much rather use the SEARCH BAR!!!! I was able to before. Whqat's goingon??

After years of using Firefox and accessing my grocery store online for the weekly ad and specials it suddenly says shows me this when I try to open the website:

Secure Connection Failed

An error occurred during a connection to www.dillons.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

When I look for solutions it tells me there is no way to allow this website to open now. What is going on? I don't care if it's a secure connection, it's just a grocery store ad.

I was working on strengthening my passwords using firefox as my browser and roboform. I had a us bank site open also at the time. I did not change that user id or password. However, ever since then I am unable to sign in to my us bank site. It brings up the site but as soon as I click to sign in, it greys the screen. I am able to sign in to every other site I have tried on the firefox browser. I am also able to sign in to my us bank site on at least two other browsers without issue. What has happened and how can I fix firefox to allow me to use it? The us bank site is not an app. Thank you.

on PC A, firefox just lost all open tabs (even pinned ones), history (for this device only thank gods), open windows.

I installed a windows yesterday on a different PC (lets call it B), and logged in with the same microsoft account PC A uses. Then installed firefox and logged in to sync (on PC B).

Did that somehow overwrite the profile? Even though it was a different PC?

I used to be able to save bookmarks by selecting in a dropdown menu where I would like to to save the bookmark. I no longer see a dropdown menu when I go to save a page. It automatically saves the last folder used for bookmarks. It is a little confusing because I have to go search for the bookmark and move it into another folder. I don't know if this is due to an update or if I somehow changed the settings but really want to be able to select which folder I am saving my bookmarks to. Can I change this in the settings?

Hello, Today I was writing a draft post on Substack and the screen refreshed every few seconds. Possibly when Substack was saving changes. Each time it did this, the screen would go blank for an instant and refresh, and then I would have to click to place my cursor where it had been.

This is new as of this week. I was not writing on Substack using Firefox last week.

Firefox version 128.0, on Windows 10 Home v 22H2

thanks Chris.

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Hi folks

Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable.

As of two or three days now the cookie panel does not come up NOT AT ALL [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but nothing at all is clickable.

However, in Chrome and Edge the site opens and works as expected.

The site also opens on the iPhone using both Safari and Firefox and works as expected.

It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem.

Perhaps something has chaged in FF, so I went into Settings-Privacy & Security- and then did the following:-

• Went to Site Data then "Manage Exceptions then I specifically typed in and Allowed the www.bt.com website

• Then went to Permissions and Block pop-up windows and in Exceptions I typed in and Allowed the www.bt.com website

• Then cleared FF cache

• Then reloaded FF

After all of this - no change; the www.bt.com screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now momentairily only flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable.

Am I missing some sort of blocker for this website?

All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue.

I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF.

Does anyone have any suggestions?

Thanks.

Why doesn't Rumble work well on Firefox? Other browsers (Chrome) play the videos smoothly & quickly with no hangups or glitches, but Firefox constantly plays (eventually) audio but not video - it hangs up on the thumbnail. If I refresh about a thousand times the video will play. I thought this was a Rumble issue, but the site is smooth and problem-free on Chrome. I love using Firefox! Is there a setting I need to change, or is there an update Firefox could do? Thanks!

Hello, This is on Win 11, always latest updates to win and FF.

For at least the past 9 months saving anything (web pages, files, etc.) is incredibly slow. I have filed bug reports but nothing back. After starting the save the wheel rotates for 1-2 minutes before finally waking up and saving. FF is completely frozen until its done.

On a second win 11 box, the download are fast but flagged as download failed but the file was actually downloaded

Anyone know anything about this? Like why or how to fix it.

I'm switching to Chrome until this is resolved but I hate Chrome so I hope it will not be a long wait.

Thank you all

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!