Firefox Community Forum

After reinstalling my computer system, I logged into my Firefox account again, but the data synchronization failed. All my previous data is gone, including bookmarks, passwords, and widgets. What happened? I can't find them in the mobile app either.

i have changed windows and i put the same old account on firefox but still not recover my old browser data or passwords , etc i loss everything , please help to recover all my data

I opened up Firefox for the first time in a while on this newer laptop, and all of my bookmarks are missing. I recently opened Firefox on my work desktop, and they were all there.

Any help would be appreciated!

it can be useful if u create a system of syncing which actually works, why my passwords dont sync when i log in and also i had to put my exact same passwords 6 times before the stupid system recognized it was correct, the fuck is happening i had changed devices before and this never happened i dont know why now but im very upset

My internet connection is with Comcast, whom has told their customers that they will no longer be allowing email addresses with their company’s name. To this end I have been trying to move my old email accounts over from them, and I'm facing a lot of problems. However, since I was able to change the email in the Mozilla account today, I may be able to do it now. Also, please update my computer info to windows 11. Educated guesses below are correct.

Thank you V

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

please tell me how to solve the problem in the one sentence i was asked to provide. i have tried syncing from both devices and have disconnected and reconnected to se if that helps, nope. i have no problem syncing bookmarks from desktop to android but the other way around is not working

Firefox on Windows is syncing with Firefox on iOS (iPhone) satisfactorily HOWEVER the Windows version seems to be randomly disconnecting from sync. This is inconvenient (my passwords and other info disappears!) and it forces me to disconnect my iPhone Firefox from sync before reconnecting it as I connect my Windows Firefox to sync. It did not do that in the past. How do I prevent that random and frequent disconnect from happening. I have 2FA enabled. Suggestions? Or is this a known recent problem?

I have 2 PCs and one has all my current settings and the other does not. I recently had to re-install Windows 10 and when I installed Firefox again the settings won't sync. Bookmarks, toolbars, etc.

You need to enable me to sync the desktop to my mobile phone. I've had mozilla firefox on my Mac and android phone for years but now I am expected to work out how to create a back up and then delete all of my data and trust it will upload to the new browser on my desktop -- which before the update held the same data. Really unimpressed. Get it sorted.

I recently downloaded Firefox and setup a home profile on my personal computer. I want to use the same profile on my work computer. I set up sync but that says it's done and nothing changes. How do i sync over the settings, passwords, bookmarks, theme, etc.?

I have this setting setup in Chrome but I'm tired of using chrome. Yet this feature is really important to me. I'd like to make change to bookmarks on my personal computer and it should update my profile on my work computer too

I am signed into firefox on the same account on 2 computers, the new bookmarks on one device aren;t showing up on the other. This is a new problem, syncing always solved it before

I am logged into the same Firefox account on both my phone and desktop.

Sync is enabled and bookmarks are ticked.

My desktop bookmarks do not show up in my phones bookmarks, and nothing I bookmark on my phone shows up in my desktop bookmarks.

I remember there used to be a mobile bookmarks folder where these were stored, but that has disappeared from both my phone and desktop bookmark manager.

I have a lot of open tabs on my phone which I need to bookmark and organise, so I can't reinstall to test if that fixes it without losing them all.

I can see my phones open tabs on desktop through synced open tabs, so I'm definitely connected to the right account and clearly some stuff is syncing, just not bookmarks.

I have many computers that I put Firefox on, and had no problem getting my bookmarks on them as long as I sign in to my account. However, I just had my desktop redone (that previously had Firefox) and now, after I have downloaded Firefox, I cant get my bookmarks when I attempt to do the syncing. Please help