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my containers are gone and i'm back to the defaults

Yesterday on my linux computer I noticed that my container setup ise back to the default setting. Now I'm using my windows laptop, and it is als back to the defaults. I'… (read more)

Yesterday on my linux computer I noticed that my container setup ise back to the default setting. Now I'm using my windows laptop, and it is als back to the defaults. I'm afraid the same thing will happen when I start using my windows desktop. Should I poll the network cable and delete my firefox sync data, so I can hopefully save my containers setup? Or is this not going to help, and I'm fucked anyway :)

Asked by rolingmetal 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Lost Privacy/Security folder

Using OSX 12.7.5 on two laptops and a Mac Pro. Selling one of the laptops. Removed personal data for Firefox by 'trashing' the Firefox folder in Libaray/Application suppo… (read more)

Using OSX 12.7.5 on two laptops and a Mac Pro. Selling one of the laptops. Removed personal data for Firefox by 'trashing' the Firefox folder in Libaray/Application support. Then disscovered that the 'Privacy/Security' folder in both the laptop and Mac Pro were now empty. Nothing else affected. Went into TimeMachine and restored the entire Firefox folder from a recent backup. Privacy/Security folder not restored. Anyone have any ideas?

Asked by Citroenfan 4 months ago

Last reply by cor-el 4 months ago

Does Firefox “Mirror” Browsing Activity When Sync

My work is trying to fire me because they say Firefox was mirroring my activity at home and vice versa. I.E If I opened a tab at home it when then open a tab and attempt … (read more)

My work is trying to fire me because they say Firefox was mirroring my activity at home and vice versa. I.E If I opened a tab at home it when then open a tab and attempt to connect to same website on my work computer in the office.

I’m fairly certain it doesn’t cause that would be wildly unnecessary for what sync tabs is trying to accomplish but I used wireshark to watch for outgoing connections on my home desktop and opened a tab on my phone and my personal laptop and wireshark never detected outgoing connections to the tabs on other devices

Asked by Claire Reavly 1 month ago

Last reply by cor-el 1 month ago

I lost all of my old data (Bookmarks, History, Passwords)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have a… (read more)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have any backup, what do I do?

Asked by Matan 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

My Windows pc mozilla account is not accessible

Hello there.A couple of days ago my windows pc session creashed.After rebooting i attempted to log on but everything was different.All my bookmarks were disappeared and … (read more)

Hello there.A couple of days ago my windows pc session creashed.After rebooting i attempted to log on but everything was different.All my bookmarks were disappeared and all my saved pages were not appearing.There was a yellow triangle appearing on the right side of the program mentioning the i was disconnected from my account..I attempted to use my account i used the correct credentials but it Never send me the pin code in order to reauthorize and re access my account. My ios mozilla sessions is operating fine so far and this is the one posting right now! Im looking forward for your reply in order to gain access again on my pc.Thank you!

Asked by Manolis Parlis 5 months ago

Last reply by cor-el 5 months ago

Lost Bookmarks and saved passwords

hi i had my all data saved in my firefox online account , now i logged in on my new laptop , i logged in with my id but i cant find my bookmarks passwords , extensions… (read more)

hi

i had my all data saved in my firefox online account , now i logged in on my new laptop , i logged in with my id but i cant find my bookmarks passwords , extensions etc . please help

Asked by rupertobie 1 month ago

Last reply by cor-el 1 month ago

Addons Not Syncing between Desktop and Laptop

Hello: I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There… (read more)

Hello:

I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There was no sync error log when I checked. I have already tried logging out and logging back into my Mozilla account on both computers, turning off my antivirus real-time protection, double-checking my sync settings, and restarting both my computers.

This issue is beyond frustrating. Does anybody have any additional suggestions to save my sanity by correcting this issue? I would appreciate any assistance that is provided! Thank you!

Respectfully, Jeffrey

Asked by JRL1156 5 months ago

Last reply by cor-el 4 months ago

history deleted recover requsted this date 18\06\2024 this account firefox

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I … (read more)

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I am hoping there is a way to restore it.

Asked by mktsura 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Unable to stay logged in even with passing security steps

Hi Guys, I'm having trouble logging into Firefox on any of my devices even though i can pass all the password & security steps. When logged in, it asks me if want to … (read more)

Hi Guys, I'm having trouble logging into Firefox on any of my devices even though i can pass all the password & security steps. When logged in, it asks me if want to connect any other devices then immediately logs me out.

On my main laptop i have all my bookmarks & passwords working but am not logged in, but i want to replicate this on another laptop.

Any ideas?

Sam

Asked by samuellay08 2 months ago

Last reply by cor-el 2 months ago

Account not signing in

I updated my password but now when I go to sign in (since an updated password signs out on all accounts) it won't stay signed in ever on my laptop. I input the password, … (read more)

I updated my password but now when I go to sign in (since an updated password signs out on all accounts) it won't stay signed in ever on my laptop. I input the password, then the email confirmation, then the authentication, and it says I'm signed in but when I go to my account is disconnected again. I've tried many times. I've also cleared the cookies and cache. Any advice?

Asked by roseledezma 1 month ago

Last reply by cor-el 1 month ago

How to recover deleted website password/credential data from FireFox account

I recently deleted accounts and passwords that were stored in Firefox under my web browser account. Is there anyway I can get that data restored? I have access to the sam… (read more)

I recently deleted accounts and passwords that were stored in Firefox under my web browser account. Is there anyway I can get that data restored? I have access to the same email/account in Firefox, but need to restore the deleted website account/credential data.

Asked by joehiker74 1 month ago

Last reply by cor-el 1 month ago

Passwords disappeared after system reinstallation

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, … (read more)

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, which should be synced.

I searched for the same problem, but all I could find was searching for profile files in C:\Windows.old

The issue is I do not have Windows.old folder or anything like that.

Is there any way to recover at least my passwords?

Thanks in advance for help.

Asked by aleksey27282 1 month ago

Last reply by ThePillenwerfer 1 month ago

I can't understand how to do a copy install on a new machine?

Please help an old dummie? I have an existing FF install on a laptop. I would like to clone it (with bookmarks, settings tiles etc) onto a new PC. An article I read said … (read more)

Please help an old dummie? I have an existing FF install on a laptop. I would like to clone it (with bookmarks, settings tiles etc) onto a new PC. An article I read said open FF on the PC you want to sync. This is confusing! "Synchronising" is ambiguous, meaning 2-way. (but which way) "copy from" & "copy to" would be clear. I am worried I will synch(copy) from the new to the old....... effectively deleting/wiping out all my preferences in my original install. OR (preferably) Is there a way to just copy the whole installation from my original PC onto a USB stick & installing FF to the new PC from it? Many Thanks

Asked by wilts43 1 month ago

Last reply by cor-el 1 month ago

Restoring Data From Accidently Removed Extension

I mistakenly removed an important extension (LinkLocker, which I wrote, actually) from my synced work computer, not realizing it would be removed from my home laptop as w… (read more)

I mistakenly removed an important extension (LinkLocker, which I wrote, actually) from my synced work computer, not realizing it would be removed from my home laptop as well.

Unfortunately, I saved a significant amount of data in that extension's storage and, after reinstalling it, can't seem to recover it.

Is this data lost forever or is there some place I can look to find it?

Asked by dougpowers9061 2 months ago

Last reply by cor-el 2 months ago

No sync after a system reset

Hi there, Earlier today I had to do a complete software reset on my MacBook Pro (running Sonoma 14.5). Prior to the reset, I had been running the newest version of Firef… (read more)

Hi there,

Earlier today I had to do a complete software reset on my MacBook Pro (running Sonoma 14.5). Prior to the reset, I had been running the newest version of Firefox and was signed in; I assumed that Sync was on and that it was storing my passwords and bookmarks.

After the system reset, I re-installed Firefox and signed in again, but none of my passwords or bookmarks are showing up. However, under connected services, I still see the old (pre-reset) name of my MacBook Pro, in addition to the MacBook Pro's current name.

Is it possible to retrieve my pre-reset passwords and bookmarks?

Asked by bl2589 3 months ago

Last reply by jonzn4SUSE 3 months ago