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Sync Not Working

When I Reseted My Pc I installed firefox and logged in to my account but it did not bring back my bookmarks , add-on's and themes

Asked by akkmaharaj 1 week ago

My firefox data is lost, how can I get it back?

Suddenly my firefox crashed, it is more, it ate the ram, I have 32 in ram and I get to consume more than 25, I don't know what happened, so I reset it and deleted the ent… (read more)

Suddenly my firefox crashed, it is more, it ate the ram, I have 32 in ram and I get to consume more than 25, I don't know what happened, so I reset it and deleted the entire account and when I wanted to synchronize, I already had nothing of data.

Asked by Ghoser 1 week ago

Last reply by FredMcD 1 week ago

Trouble syncing

Hello, I have a problem with the synchronization of my account, all my bookmars as well as passwords were erased, I have been using firefox sonchronization for years, but… (read more)

Hello, I have a problem with the synchronization of my account, all my bookmars as well as passwords were erased, I have been using firefox sonchronization for years, but this time my account does not have anything, what should I do to restore it?

Asked by Ghoser 1 week ago

after autoupdate to 84, bookmarks, customizations, and add-ons are gone

Problem solved with this support article: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles After the automatic update to Firef… (read more)

Problem solved with this support article: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles


After the automatic update to Firefox version 84, all my bookmarks, customizations, and add-ons are missing.

I saw something on the upgrade notice page when Firefox first ran (after the upgrade) about syncing to the previous version of Firefox to restore my bookmarks and other custom items, but I cannot find those instructions on the Firefox support site.

How do I get back all the things now missing?

Thank you.

Asked by robinel. 1 week ago

Last reply by FredMcD 1 week ago

Profile migration FF Rapid Release 84.x to ESR 78.6.x (Offline)

Dear all, I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration… (read more)

Dear all,

I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration. The customer has a very isolated on-premises environment and does not allow the users to login into a Firefox-Account. Therefore the settings for Cookies, Cache, History and especially Bookmarks are not synched.

Environment details:

  • Enterprise environment with several tausends of clients
  • All clients on Windows 10 Enterprise between 1809 and 20H2
  • All clients have always the newest Firefox installed currently 84.x

This creates a huge challenge to sync this stuff. Therefore I have now identified the following two options:

  1. 1 Allow the downgrade by using the environment variable MOZ_ALLOW_DOWNGRADE on Windows. For this option I am trying to find the real reason why this "Downgrade-Stop" has been implemented in the first place? What risks in detail do I take to allow this downgrade? Has anybody done this before and do you mind to share your experience here? How many issues did you face and how did you remediate the issues?
  1. 2 Hand over the migration to the users. Copy their current profile to their desktop and ask them to import their bookmarks manually. Not preferred by users and I can't even blame them for.

Is there any other way to automatically sync the profiles from 84.x to ESR 78.6.x without user interaction?

Thanks in advance Amir

Asked by Large Enterprise Support 1 week ago

Firefox Update & Sync

Hello After updating my browser, I lost all my bookmarks, I got a warning about syncing with the other device and so did but failed to back up. The browser has updated an… (read more)

Hello

After updating my browser, I lost all my bookmarks, I got a warning about syncing with the other device and so did but failed to back up.

The browser has updated and I have factory settings.

Bookmark restore doesn't work as I only have one backup defult after updating.

If there is a chance to recover this data, there was a lot of it, now it will not be realistic to rebuild all these tabs.

Greetings Robert

Asked by robertocobra84 1 week ago

Foxfire browser

I think your browser gets linked to a Google account via computer by a hacker. Everything I do on my phone is not going straight to the intended place. For example when I… (read more)

I think your browser gets linked to a Google account via computer by a hacker. Everything I do on my phone is not going straight to the intended place. For example when I've answered any emails? They get sent( it looks like it) but in reality, I will find them in Trash? Or Sent? Or other labels. My important email I never get until it's too late? Very frustrating! This person is hateful. Can you help me please? Thank you for your time.

Asked by Summersue386 1 week ago

sync status out of date

I have two computers "A" and "B", side by side, both logged in to Firefox accounts. on A, settings/clients shows J's Firefox on A current device J's Firefox on B Last see… (read more)

I have two computers "A" and "B", side by side, both logged in to Firefox accounts.

on A, settings/clients shows J's Firefox on A current device

J's Firefox on B Last seen 4 months ago

and on B J's Firefox on B current device

J's Firefox on A Last seen 4 months ago.

They are literally 6 feet apart. Both running 84.0.1 (64-bit). Ran "Sync now" on both, "Refresh status" on both.

What gives?

Asked by jheinmoz 1 week ago

Last reply by FredMcD 1 week ago

Installed firefox on second similar device

I have been using Firefox on a surface pro 4. I recently bought a second surface pro 4, and installed Firefox on it as well. I used the second device to browse, and this … (read more)

I have been using Firefox on a surface pro 4. I recently bought a second surface pro 4, and installed Firefox on it as well. I used the second device to browse, and this filled up my top visited sites columns with new thumbnails.

Trying to use the original device, and all of my saved thumbnails with the important websites are gone. It would seem that my first device has synced to the second device, instead of the other way around.

Is there a way to revert to my original layout, before this sync, without having to try to remember all four columns, and pin them manually?

Asked by etownsend1112 1 week ago

Last reply by FredMcD 1 week ago

Cannot login to account, it doesn't exist?

Hi, I have just set up a Linux desktop running Pop OS, I am not able to login to my Firefox sync for my normal account it just directs me to the create an account page. M… (read more)

Hi,

I have just set up a Linux desktop running Pop OS, I am not able to login to my Firefox sync for my normal account it just directs me to the create an account page. My phone and windows machine are still logged into this account using Firefox sync. I tried to create an account using the same email and password and it has now locked that email because I didn't receive the verification email to confirm it. Has anyone had this issue before?

Thanks in advance,

Oz

Asked by ozzcer221998 2 weeks ago

Last reply by cor-el 2 weeks ago

Fábio Carvalho

The confirmation email we sent to xxxxxxxxxxxxx@xxxxx.xxx was returned and we blocked your account to protect your Firefox data. this message always appears and I can't a… (read more)

The confirmation email we sent to xxxxxxxxxxxxx@xxxxx.xxx was returned and we blocked your account to protect your Firefox data.

this message always appears and I can't activate the account, I don't send the email.


(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by F4b10 2 weeks ago

Last reply by F4b10 2 weeks ago

Is my email blocked by Mozilla?

Hi. I'm really frustrated. I had to reset my Windows PC yesterday. I tried to reinstall FireFox but the "Firefox Installer.exe" and "Firefox Setup 84.0.1.exe" don't respe… (read more)

Hi. I'm really frustrated. I had to reset my Windows PC yesterday. I tried to reinstall FireFox but the "Firefox Installer.exe" and "Firefox Setup 84.0.1.exe" don't respect Windows standards installing into "C:\Program Files" but rather force the installation of FF into C:\Users\{user}\AppData\(Local, LocalLow, and Roaming)!! It was so frustrating and I acted out of haste and wrote a nasty feedback to Mozilla last night and I'm sorry about that :( I am just very frustrated why Mozilla is installing FF wherever it wants to!

Anyway, I think my email account is blocked now and when I tried to sign into my Sync acct, it says:

    [[ Sorry. We’ve locked your account.
    The confirmation email we sent to *****@ hotmail com was returned and we’ve locked your account 
    to protect your Firefox data.
    If this is a valid email address, let us know and we can help unlock your account.
    No longer own that email? Create a new account ]]

My email is not blocking anyone and I'm receiving emails from everyone as of this writing. I need to fetch my bookmarks and plugins.

Help please!

Thanks Ken

Asked by Ken94105 2 weeks ago

Last reply by Ken94105 1 week ago

  • Solved

Syncing to 2nd computer

I am logged in to Firefox on my iMac. I added the 'master password' and wrote that down as my Firefox password, and deleted the previous password. It is only 4 characters… (read more)

I am logged in to Firefox on my iMac. I added the 'master password' and wrote that down as my Firefox password, and deleted the previous password. It is only 4 characters.

I now want to sync to my Macbook Air, but it does NOT accept that password, complaining that it is only 4 characters.

How can I sync to my Macbook Air?

Thanks!

Asked by netra 1 week ago

Answered by jscher2000 1 week ago

I had to reset my password now SYNC has been reset. wheres my stuff?

I just got a new laptop, still had the old one and the last thing I did was SYNC, then shutoff my old laptop. had to go out so I resumed later, turned on my new laptop tr… (read more)

I just got a new laptop, still had the old one and the last thing I did was SYNC, then shutoff my old laptop. had to go out so I resumed later, turned on my new laptop tried to login and every password would not work.... got locked out had to wait 15 min, I said forget it im not trying again let me reset it, and just move on... so i did, reset it on my phone and then logged in on my laptop. yay!!! NOT. no synced tabs or devices

Asked by hec_is 1 week ago

Last reply by jscher2000 1 week ago