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I have updated my O/S from Ubuntu 18.04 to 20.10. Nothing else. Now Firefox is nearly useless

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it. Originally I was using Ubuntu 18.04 LTS. I thought it woul… (read more)

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it.

Originally I was using Ubuntu 18.04 LTS.

I thought it would be good to update to GG (20.10) though I did briefly try FF (20.04).

As the install was done on an existing 18.04 version things remained the same for programs, book marks, etc.

Ok, now the crunch: I USE Firefox ""A LOT"". When it loads, there are...... 8 x 6 windows of FireFox and each of those have anywhere from one to ""THIRTY"" tabs loading.

Believe me: ""It worked!!""

I could use it, also run other tasks as well - though a VM was pushing it with the RAM. But the entire machine worked.

Now, I am lucky if FireFox loads at all. Let alone let me browse.

When it loads some of the window's tops are flashing. A screen shot does not really show this. (I tried)

All that has changed is the O/S from 18.04 and Firefox from (what ever it was) to 83.0

I don't want this to be a finger pointing exercise between Mozilla and Ubuntu. I would prefer it is helpful to all.

What have I tried? I've tried starting FireFox with all addons disabled. Still happens.

I am going to try to remember to (next time) launch FireFox from a Terminal and pipe the output to a file to look for things.

The machine I am using has shown it is well up to being able to have this running. I have had it working for a few years like this.

This post is (for now) to establish there is a problem. I will post more information when I get it, rather than waiting to get it then post, as I feel there are a lot of people who have very similar problems and I want it known: ""You are not alone!""


Now a bit of extra stuff.

Other things which are weird: When I am watching stuff - youtube for example - the playback is/WAS jerky. I hadn't touched anything in the settings.

After digging around, I discovered that I had to turn ""OFF"" the hardware acceleration for the graphics. Question: How did it get turned on? (Semi rhetorical)

I have a lot of local pages I open with passwords. When I load them the CPU load goes through the roof and nearly invariably the program just exits. No crash report.

Which is a good 50% of how it happens. The other 50% is the machine just locks up and I have to power it down.

Asked by teeny_weeny 5 days ago

Last reply by teeny_weeny 1 day ago

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Firefox crashes in safe mode after clean install

Crash ID: bp-554928df-de36-4d6c-8965-d4bd02150127 Hi, just recently my Firefox 35 has been crashing at launch even in safe mode on Mac Os X Mavericks 10.9.5 on a Mac Mini… (read more)

Crash ID: bp-554928df-de36-4d6c-8965-d4bd02150127

Hi, just recently my Firefox 35 has been crashing at launch even in safe mode on Mac Os X Mavericks 10.9.5 on a Mac Mini 2.3 Ghz Intel Core i5.

I have tried: - deleting firefox and mozilla folders in Application Support - deleting org.mozilla.firefox.plist - uninstalling flash - reinstalling the browser - downgrading to Firefox 34 and the crashes persist. I haven't had other problems with this computer.

Asked by phoyt 5 years ago

Last reply by FredMcD 5 years ago

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FF works on startup but will not open after closing until I reboot.

Until today everything okay. This evening tried to re-open Firefox and it would not. Rebooted computer & Firefox opened OK but after I closed it an tried to reopen,… (read more)

Until today everything okay. This evening tried to re-open Firefox and it would not. Rebooted computer & Firefox opened OK but after I closed it an tried to reopen, it would not start. Now it appears that Firefox will only open on a fresh restart of my computer. Running W-7 64 bit.

Asked by Ronnomad 5 years ago

Last reply by FredMcD 5 years ago

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Firefox Hangs when profile location is Offline Files

Hi all, We are having some problems with custom profile locations on windows 7 "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -Profile "U:\Firefox\Profile" We use t… (read more)

Hi all,

We are having some problems with custom profile locations on windows 7

"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -Profile "U:\Firefox\Profile"

We use the above command to launch firefox. The u drive is a drive that is ALWAYS available for all users. This drive is redirected to the home folder of the user. To sync these folders we use Offline files.

During our testing fase we had no problems at all with this method. But in the last week we receive more and more people complaining that firefox hangs. (Read: no error specific error just stops responding and windows asks to close firefox) In my troubleshooting quest i found that as long as i don't use internet ( so not using our proxy server squid) it all works. But from the moment i try using for example google, firefox stops responding.

The tricky part is that sometimes it happens after 5 minutes, couple of hours, few days. Once it happened after 5 minutes, the only way to solve it is to delete the profile folder on the U Drive and start over.

So any help on identifying this problem is welcome. If more info is needed let me know what you need.

Asked by Michiel Cornille 5 years ago

Last reply by the-edmeister 5 years ago

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firefox take over 20 min to load

I am running windows xp professional. For some reason, this morning firefox was just not loading and it took 20 min or more to load. Once it is loaded, firefox is working… (read more)

I am running windows xp professional. For some reason, this morning firefox was just not loading and it took 20 min or more to load. Once it is loaded, firefox is working ok. I try remove the program and reinstall, try refresh firefox, try create a new profile but none of these work. I am running Firefox 36.0. I can start internet explorer fine. Any help will be greatly appreciated.

Asked by wymondwong 5 years ago

Last reply by FredMcD 5 years ago

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How do I make Firefox open to one of my saved tabs?

I pretty much always have a few select tabs open. Is it possible to make Firefox open to a certain tab whenever I open it? I know it will open to the tab that you were on… (read more)

I pretty much always have a few select tabs open. Is it possible to make Firefox open to a certain tab whenever I open it? I know it will open to the tab that you were on when you last closed Firefox, but it is not always on my mind to navigate to that tab that I want opened whenever I close it.

And yes, I know how to set my homepage. That is in fact NOT my problem! Thank you! :)

Asked by germy300 5 years ago

Last reply by germy300 5 years ago

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Problem loading pages after update to Firefox 36

After updating from Firefox 35.0.1 to version 36, I am unable to load any pages in Firefox. (My internet connection is fine and I can use other browsers on the same compu… (read more)

After updating from Firefox 35.0.1 to version 36, I am unable to load any pages in Firefox. (My internet connection is fine and I can use other browsers on the same computer.)

I've already tried many troubleshooting routines to fix the problem but none have worked. I've tried the instructions here: https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating (including troubleshooting my Firewall and proxy settings)

and here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

I've also tried the more general and extensive troubleshooting here: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

NONE of the suggestions in any of those pages solved the problem. Opening Firefox is Safe Mode did not help either. I was unable to load pages even in Safe Mode.

After following all of the steps in all of those troubleshooting guides and still failing, I uninstalled Firefox completely. (I followed all official directions on how to uninstall.) Then I re-installed Firefox VERSION 35.0.1. Firefox again worked fine with the older version.

Then I restored my profile from a backup using MozBackup. (My most recent backup was done when I had Ver. 35.0.1 installed.) Everything was still fine; Firefox worked fine and all of my settings were back to my preferences.

Finally, I again tried to update to version 36 - and the same thing happened! Unable to load any pages!

One other thing I've noticed: With version 36 installed, there is something wrong with my Options dialog. The first time I upgraded, I had only blank tabs for "General" and "Advanced"; with my second try, after updating to V 36 my Options dialog has blank tabs for "General" and "Search" (although Advanced is now showing.)

I am going to uninstall again, and again go back to V 35.0.1. But I would like to be able to update to the newest version. What can I do?

(I am a long-time Firefox user, and reasonably computer savvy. I have many extensions installed as I use Firefox as an important tool in my job as a website designer. I have Firefox extensively fine-tuned to my liking to optimize my work-flow.)

Any help appreciated!

Asked by hommealone 5 years ago

Last reply by smow 5 years ago

  • Archived

Fix slowness - the refresh doesn't change anything - what's next?

Firefox is running very slow and when I try to refresh it as prompted, nothing changes. I'm not very technical and need clear instructions as to what to do next. Also, wh… (read more)

Firefox is running very slow and when I try to refresh it as prompted, nothing changes. I'm not very technical and need clear instructions as to what to do next. Also, when I try to access LinkedIn, I can't and I don't know if that is a Firefox or linkedIn problem.

Asked by lenie5860 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes upon bootup

Crash ID: bp-0b55d86e-8a82-473d-a53c-5d6d12150304 Can't start, even in safe mode. A window shows up and it keeps going to the Mozilla Crash Reporter. Performed all the s… (read more)

Crash ID: bp-0b55d86e-8a82-473d-a53c-5d6d12150304

Can't start, even in safe mode. A window shows up and it keeps going to the Mozilla Crash Reporter.

Performed all the steps in https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup, including removing program and all Firefox %apdata% folders.

Asked by feadogboy 5 years ago

Last reply by FredMcD 5 years ago

  • Solved
  • Archived

Since March 5th Firefox will not load pages except for Homepage.

Firefox just says "connecting" on the tab and after thirty minutes the page doesn't load. I have tried restarting my computer a few times, and have uninstalled then reins… (read more)

Firefox just says "connecting" on the tab and after thirty minutes the page doesn't load. I have tried restarting my computer a few times, and have uninstalled then reinstalled Firefox. It is not a problem with the connection and does not appear to be a problem with my security. I've been using Firefox for over a year on this computer, then suddenly this. What do I do?

Asked by Reecho 5 years ago

Answered by FredMcD 5 years ago

  • Archived

Firefox wont open at all

Whenever I attempt to open Firefox, an error message comes up saying "Firefox has stopped working. A problem caused the program to stop working correctly. Windows will cl… (read more)

Whenever I attempt to open Firefox, an error message comes up saying "Firefox has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I've rebooted my laptop a few times and uninstalled then reinstalled Firefox, but that hasn't helped.

Asked by EdBrewster 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

After updating, Firefox hangs and doesn't respond upon opening.

After updating Firefox in the most recent update it hangs upon opening. I would try the other fixes for hanging but Firefox is unresponsive and I can't access anything wi… (read more)

After updating Firefox in the most recent update it hangs upon opening. I would try the other fixes for hanging but Firefox is unresponsive and I can't access anything within it to fix it.

Asked by antoinethegreat 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Unable to delete and reinstall Firefox. Continues to hang on startup.

I have a Mac running OS X 10.9.5. Firefox began to hang on start up. After going through all the troubleshooting solutions suggested I attempted to delete and reinstall. … (read more)

I have a Mac running OS X 10.9.5. Firefox began to hang on start up. After going through all the troubleshooting solutions suggested I attempted to delete and reinstall. Problem continues. When I checked the Trash basket after deleting Firefox the icon does not appear. The only software loaded around the time of Firefox beginning to hang was perhapss Skype. My laptop running OS X 10 10.10.2 is able to run Firefox fine. It is not enabled for Skype. Could there be issues with Skype?

Asked by ryanVT 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

Firefox keeps crashing at startup, even after reinstalling. It used to work, I think it started crashing after the latest Microsoft Windows update. bp-f83159b5-9b0e-4e56-… (read more)

Firefox keeps crashing at startup, even after reinstalling. It used to work, I think it started crashing after the latest Microsoft Windows update.

bp-f83159b5-9b0e-4e56-a42d-10fd12150313

Asked by AWildPanda 5 years ago

Last reply by cor-el 5 years ago

  • Archived

firefox hangs intermittantly, firefox health report just runs rotating circle, can not ask question on firefox community, using IE right now

new computer, ASUS zenbook, windows 8.1, Norton Internet Security, firefox 36 when I try to use firefox to ask a question on this site nothing happens when I press the su… (read more)

new computer, ASUS zenbook, windows 8.1, Norton Internet Security, firefox 36

when I try to use firefox to ask a question on this site nothing happens when I press the submit button, am asking this by using IE

Asked by markminnc 5 years ago

Last reply by FredMcD 5 years ago

  • Solved
  • Archived

firefox has multiple start tabs opened - what are they for? how do I kill them??

I seem to have multiple tabs immediately beneath the browser url field and above the page tabs. Each says Start (0). I have no idea 1) how they landed 2) what they're f… (read more)

I seem to have multiple tabs immediately beneath the browser url field and above the page tabs.

Each says Start (0).

I have no idea 1) how they landed 2) what they're for; and 3) how to get rid of them.

Help appreciated!

lelu

Asked by lelu 5 years ago

Answered by lelu 5 years ago

  • Archived

Firefox load-time steadily increasing. No change of Add-ons

Hi to all readers ! I have been running Firefox as my browser on a Linux PC system for many years. I do a lot of web searching for scientific information, so I have many … (read more)

Hi to all readers ! I have been running Firefox as my browser on a Linux PC system for many years. I do a lot of web searching for scientific information, so I have many Add-ons installed. Over the years, the boot-up time has steadily increased to around 25 secs so, about a month ago, I systematically tested the Add-ons to find which was slowing things down and discovered that AdBlock Edge was the culprit. I replaced this with plain AdBlock and my boot-up time dropped to about 4 secs --- which was fine. However, over the past week or two it has begun to creep up again even though nothing in the configuration has changed. I am running Firefox Ver:36.0.1. for Linux Mint Ver 17 ("Qiana") on a Dell GX-520 tower with 2 GB of memory. Firefox is the only app running on this machine. All the up-dates for "Mint" have been installed. Boot-up time is now averaging about 11 secs with variations between 7-13 secs. Can anyone please explain why the boot time varies when nothing on the system has been changed and why it is apparently increasing from an average of 4 secs. Many thanks and best regards to all readers -

Asked by hatrack 5 years ago

Last reply by hatrack 5 years ago

  • Archived

Firefox wont open

Foxfire won't open at all.When I press the icon to open it, i get the spinning beachball and then nothing opens. No error messages. I am running on Windows 7 Home Basic i… (read more)

Foxfire won't open at all.When I press the icon to open it, i get the spinning beachball and then nothing opens. No error messages. I am running on Windows 7 Home Basic if that helps. I have tried uninstalling it and reinstalling it, I have made sure the firewall is not blocking it.I cannot open it in safe mode.

I miss my firefox and want it back. Please Help

Asked by trishiaA 5 years ago

Last reply by cor-el 5 years ago