Showing questions tagged: Show all questions
  • Solved

Performing TLS Handshake slowdowns

Recently Firefox has become nearly unusable. Opening links are *_sluggish_*... They eventually complete but it's annoying - I've switched back to brave for now. https://… (read more)

Recently Firefox has become nearly unusable. Opening links are *_sluggish_*... They eventually complete but it's annoying - I've switched back to brave for now. https://support.mozilla.org/en-US/questions/1175357 seems to be the exact same issue however nothing in the thread resolved my problem.

I'd like to stay with Firefox but it's not worth it at this time. :(

Any thoughts/help are much appreciated.

Asked by dovholuk 2 months ago

Answered by dovholuk 2 months ago

I just installed windows 10 and now firefox doesn't work right = very slow, it was fine before

I just upgraded my computer to a 1 tb hard drive and installed windows 10. Now firefox doesn't work right, example: I go on Facebook or another site and when I try to typ… (read more)

I just upgraded my computer to a 1 tb hard drive and installed windows 10. Now firefox doesn't work right, example: I go on Facebook or another site and when I try to type a post I have to type 2 or 3 letters, then wait several seconds for them to appear. I have re-position my cursor and type 2 or 4 more letters and wait again. Can this be fixed?

Asked by paul160 4 months ago

Last reply by FredMcD 3 months ago

  • Solved

Surface Book 2 - FF hangs or crashes

When I navigate to www.pcmag.com on my Surface Book 2. FF will hang or crash. I do not have this problem with other browsers on my laptop. Is this a known bug or do I nee… (read more)

When I navigate to www.pcmag.com on my Surface Book 2. FF will hang or crash. I do not have this problem with other browsers on my laptop. Is this a known bug or do I need to update something.

I am running the latest FF version with default settings, the only add-on is BitWarden.

Asked by Mezito 4 months ago

Answered by FredMcD 4 months ago

  • Solved
  • Archived

Can't backup bookmarks. The bookmarked sign on bookmarked pages dissapears few moments after every launch. Sync is stuck on syncing. Can't add new bookmarks.

After starting Firefox, Sync starts and gets stuck on "Syncing" till I restart. Ever page shows as bookmarked for a while and then they all turn into not bookmarked. Back… (read more)

After starting Firefox, Sync starts and gets stuck on "Syncing" till I restart. Ever page shows as bookmarked for a while and then they all turn into not bookmarked. Backups won't be saved. Changes to bookmarks and adding new ones won't work either. Have tried a new profile, deleting xulstore.json and places.sqlite and have also tried safe-mode and all of them together. The sync is still in a loop. I have about 56000 bookmarks(I know that's a lot!) but it didn't use to take more than a few seconds. And not being able to see the last sync time by hovering really sucks as well btw.

Asked by Garshasb 8 months ago

Answered by cor-el 7 months ago

  • Archived

Website slowing website

Thought problem was just on MyPoints when viewing videos but occurred yesterday at InBoxDollas while playing a game. 9/15 - Attached is one of the video screens with the… (read more)

Thought problem was just on MyPoints when viewing videos but occurred yesterday at InBoxDollas while playing a game.

    • 9/15 - Attached is one of the video screens with the website slowing...... In this group Postables - almost all had this come up. Sometimes just froze there & when I refreshed screen this ... website slowing.... came up & I had to StopIt for video to continue. {Often the screen would be Black as attached shows, sometimes black with an x in the middle so I refreshed}**

Last night I deleted History (except for personal.). Opened MyPoints this morning & went to Postables where half or more of the videos had this popup line stating Website slowing...... & I had to keep clicking on StopIt. I went to the video in image I added but the 2nd from there had this popup - slowing website.... So I guess deleting history helped some perhaps - but is still there. {Searched last night & all the ideas/thoughts listed to stop this went back to 2016. Before deleting History, I went to registry & searched for Firefox Pioneer and also Shockware - None were found.

Asked by jcluvu22 8 months ago

Last reply by jcluvu22 8 months ago

  • Archived

For one of the client we are experiencing slow browsing issue with Firefox (Firefox 60.7.2esr) .

For one of the client we are experiencing slow browsing issue with Firefox (Firefox 60.7.2esr) .We tried without any customization but it has the same slow browsing exper… (read more)

For one of the client we are experiencing slow browsing issue with Firefox (Firefox 60.7.2esr) .We tried without any customization but it has the same slow browsing experience. However there is one observation though if we use explicit ip address instead .pac in proxy then browsing speed is fine. Our proxy team hasn’t found anything abnormal with proxy configuration and pac file size is also small in kbs.

Asked by vikas.singh11 9 months ago

Last reply by Jeremy Sanders 9 months ago

  • Archived

Gmail has slowed to a crawl and won't load and won't allow me to type a reply

In the last couple days Gmail has slowed to a crawl. It won't load, and barely does, and once it does I try to click on an email loads super slow and trying to type in a … (read more)

In the last couple days Gmail has slowed to a crawl. It won't load, and barely does, and once it does I try to click on an email loads super slow and trying to type in a reply in one existent, had to switch over to google chrome to do my emails. What is going on? I have a new modem from ATT also. I cleared cache and cookies, restarted computer and still slow to a crawl

Asked by debbiejambor 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

RAM usage

Hello, I recently moved to Firefox from another browser and I am very pleased with it. My usage is that my computer remains on 24/7 with the browser open. I saw a parag… (read more)

Hello, I recently moved to Firefox from another browser and I am very pleased with it. My usage is that my computer remains on 24/7 with the browser open. I saw a paragraph in the help docs:

"Firefox's memory usage may increase if it's left open for long periods of time. A workaround for this is to periodically restart Firefox."

However this can be inconvenient when you have several tabs open that are logged in to various sites for work, which also retain state which is not restored when the browser is restarted.

Over a few days the memory "leaking" (?) is mounting up significantly as per attached. In summary:

Pre close - system RAM usage 12.5GB Post close browser - system RAM usage 8.1GB (4.4GB drop!!) Re-open browser with same tabs - system RAM usage 8.7GB (actually 9.0GB after all tab views were accessed and put back into the state they were in before closed)

From this simple test I can see that 12.5GB - 9GB = 3.5GB was hogged by the browser and not actually required.

As a developer I am interested to understand the reason for this memory leaking. Is there anything I can do while the browser is open to free it up? Or cause it to not "leak" in the first place?

Thanks,

Andrew

Asked by megawhite 1 year ago

Last reply by TECH192 1 year ago

  • Archived

Firefox is doing something to my connection that translates in lag spikes

I first noticed this in Overwatch (OW) but also with Diablo 3. These are the only games I play online. OW has a inbuilt tool to look at it's network connection. It shows … (read more)

I first noticed this in Overwatch (OW) but also with Diablo 3. These are the only games I play online. OW has a inbuilt tool to look at it's network connection. It shows that about every 5 secs, ping spikes. There might be other stuff happening, like some loss, but I can't say for sure. This translates into choppy gameplay which is unbearable for online FPS. If you look at the attached image, you see that the spikes go to 128 ms. I normally run 44 ms.

This symptom does not start immediately and I haven't been able to check how long it takes to start. It does go away if I close firefox down.

I tried to: - remove all addons - close tabs until only home/empty tab was left - removing/reinstalling firefox.

Nothing really worked.

I am running the latest version of Windows 10 (1803) with the latest version of Firefox 63.0.3. All 64bit.

Asked by animismus 1 year ago

Last reply by animismus 1 year ago

  • Archived

After ~20 minutes Menus, Function Pop-ups (e.g. Print), and Links to open new pages stop working requiring a complete FireFox restart to get another 20 minutes.

Whenever I am using Fire Fox after about 20-30 minutes the menus (even the main menu icon), function pop-ups (e.g. click on the print icon to get the print pop-up asking … (read more)

Whenever I am using Fire Fox after about 20-30 minutes the menus (even the main menu icon), function pop-ups (e.g. click on the print icon to get the print pop-up asking number of copies, click on a download icon to get the pop-up asking destination), etc. stop working. This happens all the time independent of what site(s)/tab(s) I have open at the time. Tabs still work (a new tab will open). Sometimes I am actively using Fire Fox at the time, other times it is open but not my active window (in this scenario when I return to make it the active window again I find that the problem has occurred). Once in a while it will try to open something that generates an error message (NS_ERROR_FAILURE):

JS frame … contentCache … js::ObjLayerActionGoToNewWindow::line 7 data:no

In this case it was trying to open a survey window at the end of a course I had just completed. Most of the time I don't see an error message - just an audible ding and nothing happens.

When this problem occurs I have to completely restart Fire Fox to clear the problem - for another 20 minutes.

I've tried clearing the browsing history, turning off hardware acceleration, making sure pop-ups are enabled, and installing the latest version of Fire Fox (63.0.1). I'm not sure what else to try.

My laptop is Windows 10. According to Fire Fox these are the installed plug ins: OpenH264 Video Codec provided by Cisco Systems, Inc. Widevine Content Decryption Module provided by Google Inc. Shockwave Flash

Asked by DianeP 1 year ago

Last reply by DianeP 1 year ago

  • Archived

Firefox 62+ does not start

I had Firefox Developer Edition running for ages. Always kept it up to-date. Now the latest update made it stop working AT ALL. There is nothing. The executable pops up i… (read more)

I had Firefox Developer Edition running for ages. Always kept it up to-date. Now the latest update made it stop working AT ALL. There is nothing. The executable pops up in Taskmanager for a split second and then its gone.

I went back to beta. Worked for a couple days. Now an update came in: BAM! same thing! Now I have 2 broken Firefoxes on my PC.

Not even running the Profile manager worked!!

Back to standard version: Works

Asked by ewerybody 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Firefox is slower than IE even after a Refresh or starting in safe mode

Application Basics Name: Firefox Version: 61.0.2 Build ID: 20180807170231 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:61.0) Gecko/20100101 Firef… (read more)

Application Basics


Name: Firefox Version: 61.0.2 Build ID: 20180807170231 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:61.0) Gecko/20100101 Firefox/61.0 OS: Windows_NT 6.1 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 5/4 Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days


All Crash Reports Firefox Features


Name: Activity Stream Version: 2018.06.29.1026-fa231556 ID: activity-stream@mozilla.org Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Firefox Screenshots Version: 32.1.0 ID: screenshots@mozilla.org Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Web Compat Version: 2.0 ID: webcompat@mozilla.org Name: WebCompat Reporter Version: 1.0.0 ID: webcompat-reporter@mozilla.org Extensions


Security Software


Type:

Type: Type: Graphics


Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000000000) EGL_VERSION: 1.4 (ANGLE 2.1.0.fcbca0e873c3) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.fcbca0e873c3) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000000000) EGL_VERSION: 1.4 (ANGLE 2.1.0.fcbca0e873c3) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.fcbca0e873c3) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 1 DirectWrite: true (6.2.9200.22084) GPU #1 Active: Yes Description: RADEON X600 Series (Microsoft Corporation - WDDM) Vendor ID: 0x1002 Device ID: 0x5b62 Driver Version: 8.56.1.16 Driver Date: 4-25-2009 Drivers: atiumdag atiumdva atitmmxx Subsys ID: 06021002 RAM: Unknown Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): cairo GPUProcessPid: 8648 Decision Log D3D11_COMPOSITING: failed by runtime: Failed to acquire a D3D11 device DIRECT2D: unavailable by runtime: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: disabled by env: D3D11 compositing is disabled WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Build doesn't include WebRender ADVANCED_LAYERS: available by user: Enabled for Windows 7 via user-preference unavailable by runtime: Requires D3D11 Media


Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 44100 Output Devices Name: Group Speakers (SigmaTel High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801A7&REV_1032\4&2d57bf5e&0&0001

Asked by mslevin5 1 year ago

Last reply by mslevin5 1 year ago

  • Archived

Nightly Firefox on Mac latest version too slow

I'm using Mbpr 2013 with latest OSX, Firefox is Nightly version I already disable all add-ons, uncheck recommend performance settings, uncheck Block dangerous and decep… (read more)

I'm using Mbpr 2013 with latest OSX, Firefox is Nightly version I already disable all add-ons, uncheck recommend performance settings, uncheck Block dangerous and deceptive content, try safe mode too.. still very slow . I dont know why this happen

Asked by ookangzheng 1 year ago

Last reply by ookangzheng 1 year ago

  • Archived

Websites become unresponsive but can still be scrolled through and the hand cursor appears all the time

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything)… (read more)

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything) but you can still scroll through them (at least a bit - after that point, it's just plain white). At these times, the cursor is the hand one, during the whole unresponsiveness episode, as if everything was clickable (though obviously clicking does nothing). You also can't close the tab during this tab - the only way is either to wait a good 30 seconds for it to unfreeze or to change to a different tab and close the unresponsive one. When you do change tabs, though, the newly opened tab sometimes disappears completely, with a radial loading circle appearing in the middle of the screen for a few seconds before it magically reappears (it does _not_ reload, though!). From what I've been able to observe, this tends to appear on content-heavy websites like Reddit, Facebook and YouTube most often.

What is happening? I haven't changed my browsing habits in the past weeks, nor have I installed any new add-ons. I've tried disabling the ones I have but it's still happening with them turned off. What else may I try?

Asked by Tigro 2 years ago

Last reply by Pj 1 year ago

  • Archived

How do I solve web page slowing down browser

Hello, I still get the yellow bar message saying a page is slowing down the browser. I tried Safe Mode and disabling plugins already. l have 3 plugins that are disabled.… (read more)

Hello,

I still get the yellow bar message saying a page is slowing down the browser. I tried Safe Mode and disabling plugins already.

l have 3 plugins that are disabled.

352ff259-16b6-4c6f-9635-f1289bd8ae14 01-Jun.-2018 8:59 a.m. 4535eb0e-edc9-4d8e-97f9-efb76aef76d0 11-May-2018 9:01 p.m. 303dea01-f81e-4d66-bc8e-57cda0c899eb 03-May-2018 4:51 p.m. 2eae4f82-f875-4b4f-bff1-6ccee803ea48 22-Apr.-2018 12:53 a.m. 9659dc56-7934-44ce-8234-1a7028e928f1 20-Apr.-2018 8:04 p.m.

I dont have tech skills so I prefer not to do any fiddling behind the scenes.

Thanks for your help.

Asked by julielu 1 year ago

Last reply by julielu 1 year ago

  • Archived

Firefox continuously uses excessive ram causing pc to slow to a crawl

Running Linux Mint, Firefox is latest version, PC has 8GB of RAM, yet when running Firefox gradually uses more and more ram till all is gone, only fix, close and restart … (read more)

Running Linux Mint, Firefox is latest version, PC has 8GB of RAM, yet when running Firefox gradually uses more and more ram till all is gone, only fix, close and restart Firefox.

Removed all addons, no change! SET Prevent Accessibility Services from accessing your browser to true, no change! Under performance set content process limit to 1, no change (I suspect this is a fake setting, it has no effect on number of processes!!)

PS Everyone else I know that uses Firefox has the same problem, is Mozilla trying to kill it?

Asked by Charles8 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Mozilla drains so much ram even with a few tabs open on windows 10

Hi dear developers and people who help other people in this forum, I'm Kristian, an old user of Mozilla and since I have installed mozilla of quantum project on my laptop… (read more)

Hi dear developers and people who help other people in this forum, I'm Kristian, an old user of Mozilla and since I have installed mozilla of quantum project on my laptop with windows 10, I have notice on the task manager that mozilla drains a lot of ram even with a few tabs open ( Let's say 7). Well my concern is because with Google Chrome (I know that is offensive to compare) I have open more than 30 tabs and its ram consumption is understanble to be higher, nevertheless is really close to mozilla ( Lets say 1GB of RAM). I tried to run mozilla on safe mode with no addons but I get the same result. I tried reduce the content process limit to 2 (4 by default) but again, the RAM consumption still high. I reinstall mozilla, but unfortunately nothing changes. Im the only one with this trouble? Any ideas of what it can be? The mozilla version what Im using is 60 x64 and windows 10 x64 Thanks in advance ps: I attach an image to prove what I wrote

Asked by Kristian Roa C. 2 years ago

Last reply by Shadow110 1 year ago

  • Archived

Video issue on twitch/youtube

Hello, i have a problem with Firefox, i watch many stream / video while gaming, the video start shaking back and isn't smooth at all . It usually start happen when i laun… (read more)

Hello, i have a problem with Firefox, i watch many stream / video while gaming, the video start shaking back and isn't smooth at all . It usually start happen when i launch a game and the cpu have a big load. I haven't this issue with chrome or edge. It happen on twitch and YouTube. I love Firefox but i can't use it for that issue, very frustrating for me.

I recorded the issue: https://vimeo.com/268910891

Asked by M4dDan 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox extremely slow to load web pages, Explorer works fine.

Hi all, I'm using a MSI GF62-7RD laptop running Windows 10 64-bit, latest Firefox version (59.0.2 64-bit). For the last few weeks Firefox on my laptop has been taking yea… (read more)

Hi all, I'm using a MSI GF62-7RD laptop running Windows 10 64-bit, latest Firefox version (59.0.2 64-bit). For the last few weeks Firefox on my laptop has been taking years to load almost all web pages, while Internet Explorer on those same occasions was able to load the same pages in good time. The annoying thing is that Firefox on my desktop (Windows 7) is not similarly afflicted. And to make matters even stranger, my laptop when using other internet connections (at friends' houses etc.) is able to use Firefox without the speed issues I get at home.

This problem was also present intermittently on my last laptop (also MSI with the same OS), but now it seems to be a permanent state of affairs. I have variously in the past tried disabling accessibility services, refreshing Firefox, and doing a complete re-install (including deleting all Mozilla folders in the user's Appdata folder). Nothing seems to help....

Asked by MightySpatula 2 years ago

Last reply by FredMcD 2 years ago