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  • Archived

Checking for Updates Bug with Firefox

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox. In a nutshell I have a really really annoying bug with Firefox which is goi… (read more)

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox.

In a nutshell I have a really really annoying bug with Firefox which is going to cause me to pull all my hair out.

In the past the program used to check for updates and it used to work fine during this procedure.

Lately though I've been experiencing a really strange bug.

Whenever Firefox checks for updates the browser then cannot load a single webpage or anything while it is checking. Sometimes the checks can take around 3-5 minutes to complete.

Any videos or streams come to an eventual halt.

I have tried tweak a few settings in about:config such as app.update.interval

I have tried uninstalling and re-installing the browser - No change. This still happens usually about 5-8 times a day.

This computer is used for medical emergencies for our clients. We need a full functioning browser. I thought Firefox was that browser but I am beginning to think about installing something else now.

In these situations lives could be put at risk and I want to remedy this problem now before the new year. I imagine we will have a lot of patients coming in. I need to quickly submit forms at times and I really need a stable browser.

a) Can I turn off updates? I would prefer to check manually for updates once a week or so via Help -> About b) Can I reduce the frequency of the checks for updates? c) Is this going to be a normal feature for Firefox from now on?

Asked by reloadedx23 2 years ago

Last reply by reloadedx23 1 year ago

  • Archived

Firefox Crashes ("hangs") at Save Dialogue

It doesn't crash every time, but when it does, if I restart and try to save image/video/etc. again, it will usually keep crashing a string of times before it finally allo… (read more)

It doesn't crash every time, but when it does, if I restart and try to save image/video/etc. again, it will usually keep crashing a string of times before it finally allows me to download without going "Not Responding" and at which point I have to force quit.

I've tried browsing other solutions but nothing seems to work or be applicable. I'm running Firefox 78.15.0esr (64-bit) on an El Capitan 2010 iMac.

Thanks for your help!

Asked by sdrake088 1 year ago

Last reply by sdrake088 1 year ago

  • Archived

continual problems loading firefox browser

For the last two days and multiple times loading the firefox browser, it has taken about five minutes for the browser to load on our Dell Inspiron desktop, running Window… (read more)

For the last two days and multiple times loading the firefox browser, it has taken about five minutes for the browser to load on our Dell Inspiron desktop, running Windows 11. Nothing happens for about one minute, then the spinning blue circle appears, then firefox starts to load, then the screen goes back to the desktop, then a black screen appears, then some white rectangles start to appear across the top of the screen, then the screen goes back to desktop, then back to the black and white top-of-browser window that is still trying to load, and then finally after the five minutes, our home page loads. However, clicking on a bookmarked website, or typing in a website in the address bar results in a 2-3 minute wait for that site to load. And this happens time after time with the computer still on, and also startup after startup. If this should continue for a few more days, we will start using Google Chrome or Microsoft Edge, and also cancel our subscription to Mozilla VPN. This cannot continue!

Asked by chezmich 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox is slow - does multiple profile affect performance?

Firefox is slow; so slow I have to use another browser, Brave, to get around this. It is not about 'how many open tabs' or 'what extensions are doing'. I can have one pr… (read more)

Firefox is slow; so slow I have to use another browser, Brave, to get around this.

It is not about 'how many open tabs' or 'what extensions are doing'. I can have one profile open with one tab and still wish there would be a better response.

I have lots of profiles. I think the performance was better when I first started Firefox on this computer. I wonder If I eliminate profiles will I get a better performance.

How do I go proving this? - How easy can I take the profiles folder copy and rename it then start firefox with a profile folder and only one profile and one tab then What?

I did not gain a significant advantage in the load times for firefox. The load time for the browser with only the one empty tab 22 - 26 seconds . The load time for yahoo.com main page 31 -36 seconds. The load time for a link on the yahoo main page 20 - 22 seconds.

The question was "does having a large profile folder slow response time for firefox"? I believe I am seeing that this is true. When I load the yahoo profile it can take 10+ seconds more to resolve the main page and up to an addition 5-7 seconds to resolve the opened tabs.

Know that the browser was the only user process opened at the times of the tests. Know that the internet connection is the primier package and I have been monitoring the speeds frequently recently. I am good with the internet connection times. Know that I know the quick fixes and either there was no improvement or the inconvience of doing with out dark reader is no option.

Now understand I did not run these tests through a testing suite. These test were a couple one offs I used to form an opinion. Everyday usage forms an opinion in everyday users without hard data to coincide with the usage.

Asked by GIlbert Bigelow 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the … (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacnic 1 year ago

Last reply by Terry 1 year ago