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As of recently, I cannot log into my BECU bank account.

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged. … (read more)

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged.

Asked by Steve's Firefox 7 months ago

Answered by Steve's Firefox 7 months ago

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Unable to Access Flickr

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching t… (read more)

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching the error message. I am running with standard firefox protection. I have cleared cache and cookies. I have also added Flickr as an exception to Firefox enhanced privacy tracking. Firefox is up to date (version 134.0.1 (64 bit)). Anyone else having this issue or know the solution?

Asked by mcpandt 9 months ago

Answered by mcpandt 9 months ago

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website loads in private window not in regular window

This is a weird one for me. Firefox 142.0.1 Windows 10 Pro 22H2 AdBlock Plus and NoScript as add-ons https://tvlistings.gracenote.com/grid-affiliates.html?aid=tribnyc2d… (read more)

This is a weird one for me. Firefox 142.0.1 Windows 10 Pro 22H2 AdBlock Plus and NoScript as add-ons

https://tvlistings.gracenote.com/grid-affiliates.html?aid=tribnyc2dl

shows me as automatically logged into the site but will not load the TV listings for me in a normal window.

But if I use the same link in a private window it asks for my user name and password then shows the TV listings and continues to work as it always has.

What could possibly cause this? Has only happened for the last 4 days.

Sue

Asked by SueWitch 2 months ago

Answered by Denys 1 month ago

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Picture Verification

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When click… (read more)

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When clicking on the correct pictures, it comes back a repeats another picture.

[email removed]@yahoo.com

Asked by soular21804 3 months ago

Answered by soular21804 3 months ago

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Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (read more)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Asked by Paul 7 months ago

Answered by jonzn4SUSE 7 months ago

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Drag and drop not working for validation

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on th… (read more)

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

Asked by annemar 7 months ago

Answered by annemar 7 months ago

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Firefox will not display Al-Jazira website, but Edge will?

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ s… (read more)

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ still shows in the address bar, but the page is empty. If I access the site in MS Edge, it works as expected. Where should I look to fix this in settings?

Asked by the-n 11 months ago

Answered by TyDraniu 11 months ago

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access denied to XFINITY.com

I had no problem accessing XFINITY.com until today. Today, I had to change both my username and password with XFINITY.com. Thereafter, the my mozilla/Firefox asked wh… (read more)

I had no problem accessing XFINITY.com until today. Today, I had to change both my username and password with XFINITY.com. Thereafter, the my mozilla/Firefox asked whether I wanted to delete my password and username with XFINITY.com (and it said that my choice cannot be undone). I clicked "yes," since it was showing my OLD username and password (which I wanted to get rid of). Now, however, Firefox will not allow me to access XFINITY.com, and it shows the following: Access Denied You don't have permission to access "http://www.xfinity.com/sitecore/api/learn/neptune/customer/existing/postauth?" on this server.


Therefore, I'm asking for help to restore my access to XFINITY.com using the Firefox browser. (I use Windows-11 and I use a Dell laptop)

Thanks!!!

Asked by MIKEMCD77 5 months ago

Answered by MIKEMCD77 5 months ago

  • Solved

Unable to make Purchases on Firefox

Hello. I frequently shop at particular store and have never had a problem. Now, it's off and on. One order will go through with the help of their customer service (doin… (read more)

Hello. I frequently shop at particular store and have never had a problem.

Now, it's off and on. One order will go through with the help of their customer service (doing a direct purchase). Then a few weeks later I don't have a problem and can order without assistance. Now, once again, I can't purchase anything. Once my credit card goes through my address disappears. Then I add my address again and then my credit card is deleted. When my address or my credit card is deleted the order has in bold red letters telling me to add it again. I've tried Chrome after Firefox had issues but it had an issue too.

Is there something I can disable while I shop? I'm not having any problems with any other sites. Thank you!

Asked by Janice Viescas 3 months ago

Answered by Denys 3 months ago

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Issues with Javascript after 136.0.2 update

Yesterday Firefox auto-updated to 136.0.2 and after that I started having bugs on some websites, like, inability to open Excel file through Microsoft Teams (partly loads … (read more)

Yesterday Firefox auto-updated to 136.0.2 and after that I started having bugs on some websites, like, inability to open Excel file through Microsoft Teams (partly loads page without data, experienced this bug on another website too), can't login to Outlook (it's saying that I need to enable JavaScript, through I didn't change anything and there wasn't such message before).

Asked by nickoustinov 7 months ago

Answered by James (doing minimal support) 7 months ago

  • Solved

lates update crashes the view of pages on my nas

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll b… (read more)

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll back Firefox or recover the earlier version?

Asked by c2cpa 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Amazon log in problem

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit… (read more)

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Asked by chriscrisafulli 2 weeks ago

Answered by chriscrisafulli 1 week ago

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My website at MyHeritage.com is greyed out

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access … (read more)

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access anything. I had been on the site a couple of weeks earlier with no problems.

I removed the "Enhanced Tracking Protection" and I turned off AdBlocker for the site but the problem persists. I have logged out and then logged in - same problem. I turned off my computer and restarted it - same problem.

When I went to log in to my account at MyHeritage using my Chrome browser I encountered the same problem of a greyed out page BUT there was a banner stating something about cookies and when I clicked the "I understand" button the greyed out page cleared and I was able to access my account.

However, Firefox is my default browser and I want to be able to access this page using Firefox. It seems to have something to do with cookies.

Asked by Didee 8 months ago

Answered by Didee 8 months ago

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Google services (Drive, Docs, Sheets, etc.) do not load content

While opening any Google Drive folder, or by opening docs/sheets start page, none of the contents show up. In the bottom left corner there is an error: "The server has en… (read more)

While opening any Google Drive folder, or by opening docs/sheets start page, none of the contents show up. In the bottom left corner there is an error: "The server has encountered an error. Please try again later." . No amount of "trying again later" works , but through trial and error (disabling modified settings in another profile) i found the culprit of this error message: in about:config setting called network.http.referer.spoofSource was set to true, setting it to false makes the issue i described above disappear.

While my issue is solved, I still don't understand why on every Firefox profile i create this setting is set to true, and whether changing it is a security concern

Asked by vdf 6 months ago

Answered by vdf 6 months ago

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The green page outline

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if th… (read more)

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if this is an extension or some other feature. Thanks, JJE

Asked by JJEULER 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Youtube intentionally adding some lines to their videos

Today I've noticed some horizontal lines on youtube videos. Upon further investigation, I've traced it to a single div element: The base64 encoded image is the lines … (read more)

Today I've noticed some horizontal lines on youtube videos. Upon further investigation, I've traced it to a single div element:

The base64 encoded image is the lines I'm seeing.

Initially after starting a new private session and navigating straight to youtube.com I had no lines. Then in that private session same element doesn't have an image:

What's odd about this is if I opened a private window and copy pasted the same video URL I would get the lines. After testing multiple times I started getting the lines even after navigating straight to youtube.com.

So I did another test: changed my IP with a VPN in a private session. Navigated straight to youtube.com, watched multiple videos without any lines. Then I logged in to my account and boom, the lines are back...

Opening the same video on google chrome browser I get a smooth gradient line image:

The browser is functioning as intended, but youtube is intentionally making their website unusable. What the f###? I have youtube premium, adblocker disabled on their website.

Asked by Dalius Kalvaitis 8 months ago

Answered by TyDraniu 8 months ago

  • Solved

Firefox Home page replaced by dummy page

Hi After browsing a particular web site the Firefox browser froze with a single search control on the page and all items frozen. Tried to fix it through settings but no r… (read more)

Hi After browsing a particular web site the Firefox browser froze with a single search control on the page and all items frozen. Tried to fix it through settings but no response. See attached screenshot. Refreshed Firefox from Control panel->Programs and Features->Uninstall->Refresh Firefox. This reset Firefox and fixed the problem however the Firefox browser lost several settings and add-ons which I had to manually fix. Glad it is mostly all working again!

Asked by Jack Vos 1 month ago

Answered by Somebody 1 month ago