Firefox Community Forum

My laptop crashed and I had to format my hard and install new windows.

I have kept my passwords database files, which uses to be key3.db and key4.db along with logins.json and logins-backup.json files from my old use with me separately...

But the new Firefox folder didn't create these files anywhere where I could replace them with my files to get my stored passwords back.

Please help me restore my data from these files onto my new Firefox so I can get my stored passwords back.

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

I've had to reinstall Firefox because of several viruses. I have a password and an account recovery key. How do I restore my Firefox account, bookmarks, and passwords?

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them back?

Dear sir/madam,' Good day! Somehow the brower suddenly broke down this morning, all earlier saved bookmarks disappeared. Could you help solve the problem ASAP. Thanks much~

Regards Megan

Hi, I switched to a new phone recently, and wasn't able to outright sync all of my open tabs from the old device. It was, however letting me access them from the tab menu on my new device, so it wasn't a big deal.

Now I can't see the other phone in the tab menu, just the sync from my PC. I don't have the old phone anymore, because it was a trade in for my current device.

Is there any way to get my old tabs back? The sync must have timed out, because there was no activity for a period of time. I have Firefox synced on all of my devices.

Thank you.

Hi, i downloaded the recent update on 6th March, and it wiped out all my saved passwords along with the password manager, so i had to fill in the details for each visit and to each site i visited. Fortunately i did a system restore to a previous date and got all the details back, the firefox update returned but i cancelled it this time, Are you aware of this and if so are you correcting it, thanks, Malcolm.

Greetings

I have recently formatted my disk and installed a new OS. Of course, I have a firefox account which is supposed to sync all of my data. Unfortunately, I used a securely generated password for my firefox account and didn't think about changing the password or saving it to somewhere safe, so I had to reset the password to access the account on my new OS. Now everything is gone, and restoring the bookmarks through the Import and Backup option does not do anything. Is there any way to get my data back, or am I cooked?

Thanks in advance

Hi

I have reinstalled my pc to Windows 11. After installing firefox and logging in, ALL of my bookmarks are gone. It was set to sync, and I expected it to load all the bookmarks when logging in, but it doesn't. All the bookmarks are for work, and unfortunately it has now, somehow, synced with my private account. I have reinstalled my pc a couple of years ago, and there was no problem. HELP!!!