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  • Archived

I keep getting the "Gah. Your tab just crashed

I only get this so far on a couple of sites: Comporium.net email, and NRA.org. Everything worked fine yesterday - just started this morning. No upgrades in the interim an… (read more)

I only get this so far on a couple of sites: Comporium.net email, and NRA.org. Everything worked fine yesterday - just started this morning. No upgrades in the interim and I tried logging into e-mail with another computer/browser and had no problems.

Asked by dougflanagin 12 months ago

Answered by FredMcD 12 months ago

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  • Archived

Problems connect to paypal from a vendors site.

When making a purchase using paypal, the popup appears but I can't connect. I have seen another issue here that was similar and the resolution was setting privacy.firstpa… (read more)

When making a purchase using paypal, the popup appears but I can't connect. I have seen another issue here that was similar and the resolution was setting privacy.firstparty.isolate to false. I checked my setting and indeed it is 'false'. What next?

Asked by peteskarbo 10 months ago

Answered by peteskarbo 10 months ago

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McAfee web advisor will not install on firefox is it blocked on firefox

McAfee web advisor missing in firefox and will not install i have tride uninstalling and reinstalling firefox web advisor is not in the customized pallet or overflow is w… (read more)

McAfee web advisor missing in firefox and will not install i have tride uninstalling and reinstalling firefox web advisor is not in the customized pallet or overflow is web advisor blocked by firefox

Asked by christos11 10 months ago

Last reply by jscher2000 10 months ago

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I looked at my Usage Details on Windows 10. It says, firefox.exe has downloaded 160gb of data within a few hours. I would like to know why and disable this.

Hello, Today, Mozilla for some unknown reason downloaded 160gb of data just today. This drained my internet package, and I do not have anymore internet in the package fr… (read more)

Hello,

Today, Mozilla for some unknown reason downloaded 160gb of data just today. This drained my internet package, and I do not have anymore internet in the package from the ISP. I have to buy a new one.

Can you please advise what I need to do to stop Mozilla Downloading data without me knowing? When I look at downloads tab, there is nothing. When I look at history, there is nothing. I need urgent help to stop my computer from downloading unnecessary data. On top of that, the computer doesn't have that much disk space.

Urgent assistance is appreciated.

Alp

Asked by Alp 10 months ago

Last reply by Alp 10 months ago

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How does one escape a recursive loop as Firefox "resends" information after performing a CAPTCHA which endlessly prompts a new CAPTCHA ad infinitum?...

I am trying to establish, and use, an eBay account overseas, much as I do with Amazon, but eBay.fr asks me to perform a CAPTCHA when dealing with my account and once I ge… (read more)

I am trying to establish, and use, an eBay account overseas, much as I do with Amazon, but eBay.fr asks me to perform a CAPTCHA when dealing with my account and once I get my green check-mark Firefox stomps down with a dialogue box demanding that I accept their requirement to resend information in order for me to view the page, but re-sending only brings me back to having to perform the CAPTCHA, not to the page that doing the CAPTCHA was intended to permit me access to. Of course clicking the CAPTCHA box so soon after successfully getting through it immediately produces a green check-mark without having to deal with any more images, yet Firefox still stomps on me with a "resend" box, ENDLESSLY.

Clicking "cancel" instead of resend brings no relief. Do I really have to use another browser just to be able to deal with outfits that Firefox is senselessly stomping all over?

Argh.

Asked by BB 10 months ago

Last reply by FredMcD 10 months ago

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Why are cookies being accessed at startup?

In my Cookies and Site Data, under "last used" it says there's a whole bunch of cookies being accessed every time I launch Firefox. Even if I launch Firefox with no open … (read more)

In my Cookies and Site Data, under "last used" it says there's a whole bunch of cookies being accessed every time I launch Firefox. Even if I launch Firefox with no open tabs, cookies are still being accessed when I launch.

I find this deeply disturbing! Cookies surely should not be able to activate until you start visiting websites?

Can anyone please explain how and why are these cookies being accessed?

Asked by MartyJames 10 months ago

Answered by cor-el 10 months ago

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wrong characters are displayed in firefox when too many tabs are open

Hi, I'm an avid Firefox fan for many years. A noticed that when I have several screens of Firefox tabs open. The characters I type are not the ones that are displayed. … (read more)

Hi, I'm an avid Firefox fan for many years. A noticed that when I have several screens of Firefox tabs open. The characters I type are not the ones that are displayed. If I type them in, for example, notepad, and cut and paste to Firefox it works. The issue also kills an application on my PC and we have to restart it. Is this a known issue?

Please help. Joe

Asked by Joe 11 months ago

Answered by Joe 10 months ago

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Can't reopen Firefox. Did it crash?

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank scree… (read more)

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank screen attempting to open my Yahoo homepage, but nothing happened. I force quit and attempted to reopen and nothing happened. I'm on a iMac and the icon on the deck just keeps bouncing. I haven't changed anything and it worked fine earlier. Is there a system problem? Thanks.

Asked by rasouza2149 10 months ago

Last reply by FredMcD 10 months ago

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Firefox hard crashes without crash reporter

On 2 of my 3 computers, Firefox crashes without a warning, at random, without a crash reporter. I have tried: clean Firefox install 32 bit, 64 bit ESR, stable, beta, … (read more)

On 2 of my 3 computers, Firefox crashes without a warning, at random, without a crash reporter. I have tried:

  • clean Firefox install
  • 32 bit, 64 bit
  • ESR, stable, beta, Aurora (roughly versions 60-75)
  • refresh settings
  • firefox safe mode
  • running an antivirus, disabling resident antivirus
  • windows update
  • turning off E10s
  • disabling extensions

How it manifests:

  • just crashes, no error, no warning
  • hangs, window becomes unresponsive while WERFault.exe scrapes information and sends it to MS servers

When it happens:

  • in the background
  • when I open a new tab
  • when I'm typing a URL in a tab (new or old)
  • when I switch tabs
  • when I mouse over a link
  • when I'm reading a page and not doing anything
  • even when I installed a brand new profile and literally just opened a new tab

What helped:

  • literally nothing. Turning off e10s slowed it the crash rate down and sometimes the browser runs for 10 hours, but now it's back to crashing 1-15 minutes after start

All 2 crashing + 1 stable machines have Windows 10 x64, versions 10.0.19041.153 (crashing, intel), 10.0.17134.1304 (stable, ryzen), 10.0.18362.719 (crashing, intel).

I'm not a C++ developer but I have some build tools installed and could follow a guide if you let me know how to debug it, or provide a logging build.

Please help

Asked by milan2 10 months ago

Last reply by Chamodie Pubudini 10 months ago

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  • Archived

Reformatted pc, now Firefox not even recognizing McAfee Site Advisor installation like before, any suggestions? If it's blocked, good alternative? Thanks :)

Prior to formatting pc, I had McAfee Site Advisor installed, was recognized by Firefox, showing on top right of browser. After formatting pc, McAfee Site Advisor install… (read more)

Prior to formatting pc, I had McAfee Site Advisor installed, was recognized by Firefox, showing on top right of browser. After formatting pc, McAfee Site Advisor installation now not recognized by Firefox, i.e., not showing up on top right of browser, not even showing up in add-ons. Is it blocked now by FF, and if so, any good suggestions? I like the idea of something next to a site showing level of safety. Thanks so much :)

Asked by ger 10 months ago

Answered by ger 10 months ago

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My SSL-secured website gets warning "connection not secure" when I access the site by IP:443

When I access my own development website by domain name (with SSL signed by Digicert), it's fine, I see the lock symbol in FF. When I access it by typing https://[IP addr… (read more)

When I access my own development website by domain name (with SSL signed by Digicert), it's fine, I see the lock symbol in FF. When I access it by typing https://[IP address]:443 , I get the "not secure" warning. The IP address has a valid reverse DNS that points to the domain name, which in turn has the valid SSL cert. The domain's A Record also points back to the same IP address. I'm curious why does Firefox do this, and is there anything I can do in my DNS settings to remove the warning for other users -- without changing FF settings? Thanks.

Asked by DavidG 10 months ago

Last reply by jscher2000 10 months ago

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Firefox removes my addons every time I close it on MacBook Pro. How do I stop this?

I just downloaded Firefox on my new 2019 16" MacBook Pro. Firefox is having issues. I went in and downloaded all of my add-ons (Dashlane, honey, Grammarly ETC) and everyt… (read more)

I just downloaded Firefox on my new 2019 16" MacBook Pro. Firefox is having issues. I went in and downloaded all of my add-ons (Dashlane, honey, Grammarly ETC) and everything worked great. I closed Firefox and loaded it back up.. they were all gone. I figured it was a spoof so I re-downloaded them again got them all setup and everything was great again. I closed Firefox again and you can guess it... they were gone again.

I attempted to delete everything from Firefox on my Mac and start with a fresh install figuring that may solve the problem. But, even with every single Firefox file deleted I still have files that I cannot delete with one being called "Firefox Alias" which is a 2KB shortcut that every time I click on it, it populates a disk with the Firefox logo on it to my desktop. And, another that just says "Firefox" that's again and Alias that I cannot delete.

How do I fix this problem, or should I move on to Chrome?

Asked by austin4 10 months ago

Last reply by Wesley Branton 10 months ago

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Someone keeps changing my log in password. How do I report this?

Several times now I have tried to log in and my password is not recognized. I tried today and after several attempts I clicked on forgot password. But then my password fo… (read more)

Several times now I have tried to log in and my password is not recognized. I tried today and after several attempts I clicked on forgot password. But then my password for my email had been changed as well. I have a hacker! how do I report this to Firefox?

Asked by janiet541 10 months ago

Last reply by jscher2000 10 months ago

  • Archived

Google is throwing multiple Captchas in to every search attempt I make. This has rendered Firefox useless, I suspect Googles" intention

Do not know how much clearer I can possibly be. If firefox(mozilla) had some kind of agreement with Google to use their search engine, well it is quite clear they are no … (read more)

Do not know how much clearer I can possibly be. If firefox(mozilla) had some kind of agreement with Google to use their search engine, well it is quite clear they are no longer honoring agreement. Simple search like "CNN" is met with multiple captchas and no effort made to ensure these in fact are not broken(they do not resolve, ever). This has made firefox quite useless, guess a lesson needs to be learned, to not count on someone elses infrastructure to produce your own competing software. Even assholes exist at corporate levels, they are just more dificult to identify

Asked by bde56inc 10 months ago

Last reply by McCoy 10 months ago

  • Archived

Audio is muted invisibly at seemingly random intervals.

Audio randomly stops. Mostly noticed on youtube. Audio cuts out after 2-30 minutes so testing is difficult. Videos will continue to play but the audio cuts out. The volum… (read more)

Audio randomly stops. Mostly noticed on youtube. Audio cuts out after 2-30 minutes so testing is difficult. Videos will continue to play but the audio cuts out. The volume setting on the video is not effected, the mute icon on the tab is not indicated. Other audio sources on the PC continue when the audio in firefox stops. Stopping and starting the video can make the audio play again but not always right away. This can happen on all videos, the audio is not missing from the videos, clicking back to where the audio stopped after getting the audio to play again reveals the audio is in the video.

I tried giving permission in firefox for youtube to autoplay with audio and video, the problem still occurred.

I have not seen this happen in chrome. Testing playing the same video at the same time resulted in the firefox audio eventually cutting out and the chrome audio continuing.

It happens even when nothing else is running and when I am not doing anything else on the computer so I'm reasonably confident this is an issue in firefox.

It still happens after "restarting firefox with add-ons disabled".

First noticed on version 74.1 but it has continued to happen on 75.0

Asked by Matt 11 months ago

Last reply by Matt 10 months ago

  • Archived

Firefox and Google very slow for loading websites, others navigators/search engine ok

Hi and in advance thank you very much ! I'm a long time user of Firefox, and there is a very strange problem on my Firefox since one week. When I'm on Google and I'm clic… (read more)

Hi and in advance thank you very much ! I'm a long time user of Firefox, and there is a very strange problem on my Firefox since one week. When I'm on Google and I'm clicking a link, the website is so long to load, and sometimes finishes with a "Time delay exceeded". When I'm writing the URL in the URL field, it's very slow too. When I'm searching the same thing on a different search engline, it's working very fast. Then, when I write the URL in the URL field, it's suddenly very fast. On other navigators no problem at all.

I tried to : uninstall firefox, repair firefox, restart in safe mode/without modules, launch with another profile, nothing helps. I was thinking about DNS resolving problem, so I tried automatic DNS, 1.1.1.1, 208.67.222.222 in the properties of my network card and nothing helps.

With another Windows 10 account on the same computer, Firefox works perfectly. With another computer and the same Firefox account, Firefox works perfectly.

I also tried Malwarebyte and ZHPCleaner. Malware found nothing, ZHP found some things on Firefox, fixed it, but nothing changed.

Well again thank you so much to spend time to help me solving this issue.

Best Regards

Asked by eudoros 10 months ago

Last reply by eudoros 10 months ago