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Computer crash - Firefox has logins and I can't wipe

My PC failed and I am returning it. My Firefox browser was syned and I have saved sensitive passwords. I can't access the hard drive directly. Is it possible to "de-autho… (read more)

My PC failed and I am returning it. My Firefox browser was syned and I have saved sensitive passwords. I can't access the hard drive directly. Is it possible to "de-authorize" the computer remotely so the next time it's turned on it will log out and remove the info automatically?

Asked by raynor.jack 23 hours ago

Last reply by cor-el 12 hours ago

Using a password manager

I am using Norton Password Manager for all my logins. Trying to figure out how this will affect my Firefox account. I just changed the account password to one randomly ge… (read more)

I am using Norton Password Manager for all my logins. Trying to figure out how this will affect my Firefox account. I just changed the account password to one randomly generated, but haven't logged out yet as I want to make sure I can get back in. Should I logout on all devices & then log back in with new password?

Asked by bufo0892 2 days ago

Last reply by cor-el 1 day ago

how do i allow access to an external midi through firefox settings

I subscribe to a website called flat.io. It's a site where I can enter music notation and get playback through emulated instruments. I want to connect my Yamaha MX88 mus… (read more)

I subscribe to a website called flat.io. It's a site where I can enter music notation and get playback through emulated instruments.

I want to connect my Yamaha MX88 music keyboard directly to flat.io in order to have the site software record my music keyboard keystrokes instead of entering music notes by hand. flat.io tells that you are compatible, but I need to change settings to allow midi.

I hope you can help me. Thanks, Jim Whited

Asked by jimw4055 1 day ago

Last reply by TyDraniu 1 day ago

Dropboxcaptcha.com is blocked. Cannot log on to Dropbox

When I try to logon to Dropbox I get this message: "Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication. To resolve this issue, p… (read more)

When I try to logon to Dropbox I get this message: "Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication. To resolve this issue, please update any anti-virus or ad-blocking software settings to allow connections to dropboxcaptcha.com."

Where and what should I add to get this sorted? Thanks Mo

Asked by Mo 2 weeks ago

Last reply by cor-el 1 day ago

A website fails to function on Firefox.

A website that I use normally displays a graph of my variable as a function of time, but it has recently ceased to display the graph. Other data is available in a normal… (read more)

A website that I use normally displays a graph of my variable as a function of time, but it has recently ceased to display the graph. Other data is available in a normal manner on that website. The graph displays when I access the website via Safari (which I rarely use). The uploaded sample images are from Safari and from Firefox. I have enabled pop-ups for that website on Firefox, and I believe I have enabled cookies for that site. Javascript is enabled on Firefox. I can't identify the nature of the problem with Firefox. I am using iMac Pro with OS 12.6 for both. Thanks for any advice.

Asked by Lowell 2 days ago

Last reply by cor-el 2 days ago

Warning: Potential Security Risk Ahead

Hello, One of my customers reported the following message when attempting to view an email in FF browser: “Warning: Potential Security Risk Ahead Firefox detected a pot… (read more)

Hello, One of my customers reported the following message when attempting to view an email in FF browser:

“Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to go.planmember.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.”

Here's the link: https://pages.planmember.com/index.php/email/emailWebview?md_id=40957

We haven't seen any reports from IE, Chrome or Safari.

Any clues as to why?

Asked by AMenefee4 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Problems with firefox login details

Hello, I signed into mozilla firefox on my father's computer at his home. I was visiting for the week and forgot my laptop. I logged his firefox account, then signed in … (read more)

Hello,

I signed into mozilla firefox on my father's computer at his home. I was visiting for the week and forgot my laptop. I logged his firefox account, then signed in with my details. Now I am seeing all of my father's login credentials when I am logged in to my firefox account at my home. I am not sure how it happened but I would like to not see my father's credentials for every website. Thank you.

Asked by losimantom 3 days ago

Last reply by Dropa 3 days ago

my website jimmchughphotographs is nolonger loading on Firefox or my computer, saying it's not secure.

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just notic… (read more)

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just noticed the blank screen on my computer tonight. Is it Firefox, my computer, how to fix. Thanks, Jim McHugh [email removed from public forum] but [email removed from public forum] may be best email at moment.

Asked by jim372 5 days ago

Last reply by cor-el 4 days ago

primary password

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary p… (read more)

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

Asked by youssefaref0 4 days ago

Last reply by cor-el 4 days ago

Lost passwords and bookmarks

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (b… (read more)

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Asked by kenhirschkop 1 month ago

Last reply by Randy C. 4 days ago

I would like someone to take control of my PC to check if I have setup Firefox completely? Please Pensioner this is all new to me, thank you.

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where t… (read more)

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where to or how to get to any of the pages in Firefox to check if I have correctly secured my PC? Please would someone be kind to take control of my PC and check for me please? I would be most grateful for you kind assistance herewith.

Many thanks to all those who take the time out to assist others, we appreciate your time and kindness.

Thank you

Asked by lyndar1 5 days ago

Last reply by thesilverhornet 5 days ago

When will TLS 1.0 won't be supported without exception?

Hi Firefox team, I searched online about TLS 1.0 support history events. Looks like Firefox previously (around year of 2020) stopped supporting TLS 1.0, but later re-ena… (read more)

Hi Firefox team,

I searched online about TLS 1.0 support history events. Looks like Firefox previously (around year of 2020) stopped supporting TLS 1.0, but later re-enable it to support some goverment TLS 1.0 website for COVID reason.

We now have a website(based TLS 1.0). That site is no longer available on Chrome, but it's still available on latest Firefox version by today(Mar 21, 2023). I'd like to know do you have a plan to officially stop supporting TLS 1.0 website again without exception? If so, when will it happen?

Thanks

Asked by renyinick2 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

I got a "Secure connection failed during a connection to duckduckgo.com. I am using WIN xp and Mypal browser. What do I do now? If I click on Firefox, I get the same message

I got a "Secure connection failed during a connection to duckduckgo.com. I am using WIN xp and Mypal browser. I get the same message if I try Firefox. What do I do now? … (read more)

I got a "Secure connection failed during a connection to duckduckgo.com. I am using WIN xp and Mypal browser. I get the same message if I try Firefox. What do I do now?

Asked by neuend1 5 days ago

Last reply by TyDraniu 5 days ago

Account recovery key

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happeni… (read more)

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happening?

Asked by Charli 5 months ago

Last reply by Moshe 5 days ago