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  • Solved

Where is the QR Code?

On this page https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication it says 5. Use the app to take a photo of the QR code, or click Can’t … (read more)

On this page

 https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication

it says

 5. Use the app to take a photo of the QR code, or click Can’t Scan Code to display a code to enter into the app. 

But I don't see a QR Code anywhere. What am I missing?

Thanks.

Asked by Roberto 1 month ago

Answered by cor-el 1 month ago

Edit Geo-location data - Location Permissons table

Trying to access https://www.locast.org. but my location is blocked. I want to add\change\edit a permission for the above website to allow. I have previously blocked … (read more)

Trying to access https://www.locast.org. but my location is blocked.

I want to add\change\edit a permission for the above website to allow.

I have previously blocked requests for my location in Permissions => Location => Settings. I have now unchecked this. I have deleted the relevant cookies using the sites shield menu. I am unable to get the site to prompt me to allow location nor can I manually add the site to the in Permissions => Location => Settings.

I expect this to be in about:config but no idea where.

How can I correct this?

Asked by RangerZ 6 days ago

Last reply by RangerZ 6 days ago

lost logins and passwords after update

After recently updating firefox, my bookmarks, logins, and passwords are missing. I was able to restore the missing bookmarks, but am at a loss at to how to restore the l… (read more)

After recently updating firefox, my bookmarks, logins, and passwords are missing. I was able to restore the missing bookmarks, but am at a loss at to how to restore the logins and passwords.

Asked by dthomas9845 6 days ago

When I try to make comments in You tube I get error or other messages

bold textWhen I try to make comments in You tube I get error or other messages that will not let me post when I am in Firefox. No problem using google or other search bro… (read more)

bold textWhen I try to make comments in You tube I get error or other messages that will not let me post when I am in Firefox. No problem using google or other search browsers.How do I fix this? No I am not being blocked I am just saying thank you or ok.

Asked by ngilbo1505 6 days ago

A Web Page Invader has taken control of All my Tabs in Firefox

I have a web page hanger on in my Firefox browser, every time I open a new Tab that web page is there. So now, I can't even use my Tabs in Firefox. Does anybody know a … (read more)

I have a web page hanger on in my Firefox browser, every time I open a new Tab that web page is there. So now, I can't even use my Tabs in Firefox. Does anybody know a cure for this ???

Below is what shows up when I right-click that page, and choose Source Code

<!-- This Source Code Form is subject to the terms of the Mozilla Public
   - License, v. 2.0. If a copy of the MPL was not distributed with this file,
   - You can obtain one at http://mozilla.org/MPL/2.0/. -->

<!doctype html>
<html>
  <head>
    <meta charset="utf-8">
    <meta http-equiv="Content-Security-Policy" content="default-src 'none'; object-src 'none'; script-src resource: chrome:; connect-src https:; img-src https: data: blob:; style-src 'unsafe-inline';">
    <title data-l10n-id="newtab-page-title"></title>
    <link rel="icon" type="image/png" href="chrome://branding/content/icon32.png"/>
    <link rel="localization" href="branding/brand.ftl" />
    <link rel="localization" href="browser/branding/brandings.ftl" />
    <link rel="localization" href="browser/newtab/newtab.ftl" />
    <link rel="stylesheet" href="chrome://browser/content/contentSearchUI.css" />
    <link rel="stylesheet" href="chrome://activity-stream/content/css/activity-stream.css" />
  </head>
  <body class="activity-stream">
    <div id="header-asrouter-container" role="presentation"></div>
    <div id="root"></div>
    <div id="footer-asrouter-container" role="presentation"></div>
  </body>
</html>

Asked by danslink 6 days ago

Last reply by cor-el 4 days ago

Can I suspend Firefox asking for Primary Password?

I'd like to easily be able to suspend Firefox from constantly asking for my Primary Password. There are often times when I don't need to enable Firefox Password from fil… (read more)

I'd like to easily be able to suspend Firefox from constantly asking for my Primary Password. There are often times when I don't need to enable Firefox Password from filling in passwords and don't need to login to my account at any particular website, but want to lookup information. For example, I may want to see if an item is available on Amazon and what the options are without having to login to my account. But as soon as I go to Amazon -- and for every, single page I access while there -- the "Enter Primary Password" box pops up and I can't continue without clicking "cancel". If I enter my Primary Password just once it stops asking. But I'd prefer to be able to easily tell Firefox to not enable Firefox Password and ask for my Primary Password until I want it enabled; perhaps by having a toggle button in the menu bar? I see there's what sort of looks like a method for this if you search for "Firefox keeps asking for Primary Password", but it state that it applies when using AVG and another security software, but I'm not using either of those. Maybe it continues to ask after entering it when using one of these software? I tried it anyway and it didn't make any difference. Is there a way to do this? Thanks.

Asked by blumarble 5 days ago

Last reply by jscher2000 1 day ago

Mozilla does not respect email preferences and sends emails anyway

Today at 14:07 I changed my email preferences and unsubscribed from all email types in my Firefox account. At 5 hours later, at 19:36 I receive an email from Mozilla with… (read more)

Today at 14:07 I changed my email preferences and unsubscribed from all email types in my Firefox account.

At 5 hours later, at 19:36 I receive an email from Mozilla with the title "Sync your bookmarks, history and logins".

So either the email preferences does not work or the email does not respect the preferences I have set. Either way it's always extremely annoying when this happens and it leaves me wondering if Mozilla takes privacy seriously.

Even worse is, I already have sync set up (which doesn't work anyway as I have written about here).

Pictures attached as "proof" for those who are in doubt.

Asked by 32411844 5 days ago

ho perso tutto

buon pomeriggio vi descrivo il mio problema dopo aver cambiato la mia password di accesso all'account effettuo il logout /login non trovo piu segnalibri e credenziali e … (read more)

buon pomeriggio vi descrivo il mio problema dopo aver cambiato la mia password di accesso all'account effettuo il logout /login non trovo piu segnalibri e credenziali e password salvate

Asked by giovanni 4 days ago

  • Solved

address/location bar search

Cannot access "about.config" using location/address bar. Will only let me use as search and cannot find how to not always see the search results. Every support article sa… (read more)

Cannot access "about.config" using location/address bar. Will only let me use as search and cannot find how to not always see the search results. Every support article says the same and does not address my problem. How can I disable search in address bar and access about.config?

Asked by Don 4 days ago

Answered by TyDraniu 4 days ago

Password for open Firefox

Hello , is there option to set password for opening Firefox (not master,primary password for logins,pass - but for simple enter in browser) ? If there is no such function… (read more)

Hello , is there option to set password for opening Firefox (not master,primary password for logins,pass - but for simple enter in browser) ? If there is no such function , dear Developers , plz add it

Asked by yapaev 4 days ago

Last reply by jscher2000 4 days ago

Password manager: identifier of an account not belonging to me?

Hello, In my Firefox password manager (Lockwyse), I have the credentials of a valid twitter.com account of someone I don't know. It looks like a nice security hole. Am I … (read more)

Hello, In my Firefox password manager (Lockwyse), I have the credentials of a valid twitter.com account of someone I don't know. It looks like a nice security hole. Am I seriously worried about the security of my own password? How and who should I inform Mozilla about this serious problem? Thank you in advance for your assistance ? Cordially.

Asked by vincent.loupien 4 days ago

Last reply by FredMcD 3 days ago

Saved logins and passwords for websites.

Hi, I am wondering why Firefox removed all logins and passwords. It used to be all in settings, now I am getting message: No logins found When you save a password in Fi… (read more)

Hi, I am wondering why Firefox removed all logins and passwords. It used to be all in settings, now I am getting message: No logins found When you save a password in Firefox, it will show up here Any help, thanks in advance.

Asked by Dziambis 4 days ago

Last reply by cor-el 3 days ago

Firefox refuses to let me access a gov.uk website

I have been using the website URL: https://www.gro.gov.uk/gro/content/ for several years. I just got a new computer and downloaded Firefox to use as my preferred browser… (read more)

I have been using the website URL: https://www.gro.gov.uk/gro/content/ for several years.

I just got a new computer and downloaded Firefox to use as my preferred browser, but when I attempt to open the above website, I get the message Warning: Potential Security Risk Ahead

I cannot find any workaround which will let me access this site. I am NOT concerned about the site security as it is a UK GOV website. Microsoft Edge will open the website without any issue, why won't Firefox?

How do I get routine access to it through Firefox?

Asked by drzzap 4 days ago

Last reply by cor-el 4 days ago

  • Locked

How to PRESERVE history (NOT delete history)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1315573. Please follow up there, thanks.] Hi - I want to PRESERVE my history. I do not want to DELE… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1315573. Please follow up there, thanks.]


Hi - I want to PRESERVE my history. I do not want to DELETE my history. I got an answer from 'FredMcD' and implemented it, and it made things worse! I was seeing "today" and "yesterday" and sometimnes "7 days". After his "fix" it was ALL missing. I didnt even have yesterday's browsing history! Please HELP. Thanks. Peter

Asked by pete47 4 days ago

Usually cannot access Yahoo unless delete yahoo cookies

Yahoo.com is my home page. Most times (but not always) I cannot access it unless I go into privacy and security and delete the yahoo cookies. (Just sits at new page wit… (read more)

Yahoo.com is my home page. Most times (but not always) I cannot access it unless I go into privacy and security and delete the yahoo cookies. (Just sits at new page with 3 dots moving.) I mean won't open yahoo when firefox starts, if I use the home button, or type yahoo.com in address bar. Am on Windows 10 using Firefox 83.0 64-bit. I don't want to delete all my cookies on exit, so am at a loss.

Asked by cohnveno 3 days ago

Last reply by cohnveno 3 days ago

Volume Mixer showing Firefox is receiving microphone input

Hello, thank you for taking the time to check this out. I was closing the volume mixer after I no longer needed it and realized that Firefox was showing levels go up when… (read more)

Hello, thank you for taking the time to check this out.

I was closing the volume mixer after I no longer needed it and realized that Firefox was showing levels go up whenever I spoke into my microphone. I had been using it before to chat, but not on Firefox at all during the session at the time. No music or videos were playing in any of my tabs. After a while, it no longer picked it up, but I know for certain that there was no output of sound coming from my computer. I haven't been able to replicate it yet, but it does worry me.

Asked by danielsibaro 3 days ago

Enhanced Tracking disable not working?

Hi everyone, I've recently migrated to a new laptop and noticed, after setting up Firefox, that Twitter embeds weren't working on some websites. After some investigation,… (read more)

Hi everyone,

I've recently migrated to a new laptop and noticed, after setting up Firefox, that Twitter embeds weren't working on some websites. After some investigation, it seems related to my Enhanced Tracking Settings.

For example, I can get the embeds to appear if I change my Enhanced Tracking Settings to Standard, or if I set them to Custom and disable either of the following:

  • Tracking cookie protection
  • Tracking content protection

Interestingly, leaving the Enhanced Tracking settings as Strict (or Custom equivalent), and disabling Enhanced Tracking Protection for the particular site, doesn't work ...

Is this a bug? Or have I misunderstood how this (exception) mechanism works?

Here's the page I was looking at: https://www.vice.com/en/article/4ad3qp/donald-trump-tiny-desk-electoral-college

Could someone else try experimenting with their settings and see what renders on that article?

Best regards, Ed

Asked by Ed 2 days ago

  • Solved

Automatic connection to my firefox account

Hi, Can I turn off the option to automatically sign in to my Firefox account as soon as I open the app? I would like to be asked for my password every time I open Firefox… (read more)

Hi,

Can I turn off the option to automatically sign in to my Firefox account as soon as I open the app? I would like to be asked for my password every time I open Firefox, considering that all my passwords are accessible there.

Thanks a lot,

Antoine

Asked by gardavous 2 days ago

Answered by cor-el 2 days ago