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How to stop Firefox from Autofilling a Single Website's password?

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't wa… (read more)

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't want to stop or delete ALL autofills. Firefox doesn't show this password as saved (even when I search for it by URL), and the "Saved Logins" section of "passwords & security" [in settings] NO longer exists. I do NOT want to delete all autofills. I also checked my settings for this website, and it is NOT causing the autofill. Please: How do I stop Firefox from autofilling of a password for a SINGLE website? Thank you!

Asked by doctorgail 5 months ago

Last reply by cor-el 5 months ago

  • Solved

Can't login to browser profile after changing email

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under… (read more)

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

Asked by yckmciaiy 5 months ago

Answered by yckmciaiy 5 months ago

How to delete automatic username fill in

Hello everyone, How can I delete the automatic username suggestions that appear on websites? Even when I remove the username and password for the website from Firefox's … (read more)

Hello everyone,

How can I delete the automatic username suggestions that appear on websites? Even when I remove the username and password for the website from Firefox's password manager, the usernames still show up. If I simply double-click in the username field, I still get the old suggestions. Deleting cookies hasn’t helped either. Please see screenshot. I anonymized the mail adresses in the pic, but they are completely shown.

Can anyone help me?

Thx in advance Chris

Asked by artchain 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Problems with remembering my device

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even wh… (read more)

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even when I check that option. Every day I log in to a website, for example Tmobile, and I have to get a code emailed to me. I check "remember this device so you won't need a code next time", but the next time I log in, the same thing happens. Over and over with many sites. This does not happen with any other browser, except Firefox. How do I get Firefox to allow me to save my info? I really don't want to use Chrome, Safari, Brave, or Edge, but I do not have this problem with any of them. Only Firefox. And yes, I've checked my settings, and everything I can see says Firefox should be saving this info.

Asked by TH 6 months ago

Last reply by jesup 5 months ago

  • Solved
  • Archived

Urgent Request to Reset Mozilla Account

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication a… (read more)

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication app, I have lost the backup data with the 10-digit recovery key, and I no longer have any devices where I was previously logged in. I only have access to my email address.

I do not need access to the synchronized data; it would be acceptable if you delete it and allow me to register a new Mozilla account with my existing email address. Using a different email address is not an option for me.

I am in the process of transitioning away from the Google ecosystem and would like to use Mozilla's services and products. Could you please help me reset my Mozilla account so that I can register a new one with my current email address?

Thank you for your prompt attention to this matter.

Best regards, Evgeny

Asked by Evgeny 6 months ago

Answered by James 6 months ago

  • Archived

How to view a Mozilla Firefox saved password before it was updated?

I mistakenly saved a wrong password for a website and overwrote the previous saved password which was the real password. Now I cannot get into that website. Is there a wa… (read more)

I mistakenly saved a wrong password for a website and overwrote the previous saved password which was the real password. Now I cannot get into that website. Is there a way to access the history of saved passwords for a website to view my older password?

Asked by mohandesi 6 months ago

Last reply by mohandesi 6 months ago

  • Archived

Firefox incompatibility With Websites

I like using Firefox but it is increasingly becoming incompatible with more and more websites. There is nothing wrong with the websites, I can login using Google Chrome j… (read more)

I like using Firefox but it is increasingly becoming incompatible with more and more websites. There is nothing wrong with the websites, I can login using Google Chrome just fine. Firefox simply won't allow me to login to certain websites that I was able to access using Firefox before. Anyone know why this is happening?

Asked by lmoore44052 8 months ago

Last reply by minstine 6 months ago

  • Solved
  • Archived

Sync keeps asking me to sign in

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync. I've tried reinstalling the browser, deleting the Mozilla directory in %A… (read more)

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync.

I've tried reinstalling the browser, deleting the Mozilla directory in %APPDATA% and reinstalling, removing account and signing in again.

No matter what I do I keep getting asked to sign in again to reconnect even though the initial sign in was successful.

Asked by viktor40 7 months ago

Answered by viktor40 7 months ago

downloading passwords list

How can i download a pdf of my passwords. I think i need to set up a lock screen first. Please give precise instructions how to accomplish both these tasks. Im having … (read more)

How can i download a pdf of my passwords. I think i need to set up a lock screen first. Please give precise instructions how to accomplish both these tasks. Im having great difficulty signing in and out of sites so until i figure out how and why things have changed i need a list of passwords. My device is currently unlocked. I have trouble finding my way back to my questions here. Why doesnt firefox have a history function? Sometimes it does but its not recent. I put all these questions together because its too difficult finding my way back to every individual question. I have a hundred questions about firefox so many that its daunting to consider as it would take me days to do and its time i dont have. Somehow my firefox account has gotten too confusing and complex

Asked by KC 4 months ago

Last reply by KC 2 months ago

  • Solved

how to view/copy a password which is stored for a previous date

EDITED1 IS IT MORE CLEAR ? Hello everybody, its my first question here! I am using the Firefix password manager and it allows me to store passwords within firefox. … (read more)

EDITED1 IS IT MORE CLEAR ? Hello everybody, its my first question here! I am using the Firefix password manager and it allows me to store passwords within firefox. And with the general password of password manager, I am able to view and copy passwords. For one website, I changed the password, but made an error. When I do login on that website, password manager lets appear different options with dates. See screenshot on link.These dates dont appear when I open the password manager. Now I can stil login on that website when I choose a former date of 23 avril on the list. How can I copy this password? Have a beautiful day... or night ! Xavier

screenshot

Asked by verzatxe 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved
  • Archived

not staying logged in

For whatever reason my request to stay logged in on certain sites is not work. Each time I close a browser or turn of my computer I have to log back in again. I have cle… (read more)

For whatever reason my request to stay logged in on certain sites is not work. Each time I close a browser or turn of my computer I have to log back in again. I have cleared the history and the cache and rebooted and it still does it.

Asked by Sandra Playle 7 months ago

Answered by Sandra Playle 7 months ago

  • Archived

where are my saved passwords?

I repaired my Windows 10 but kept files. But when I reinstalled Firefox there are no passwords saved. Is there a folder with the long time passwords that were saved to … (read more)

I repaired my Windows 10 but kept files. But when I reinstalled Firefox there are no passwords saved. Is there a folder with the long time passwords that were saved to Firefox?

Asked by Ohio Sally 7 months ago

Last reply by cor-el 7 months ago

  • Locked

WhatsApp code

Hi Mozilla teams,I need your help! I lost my phone and my access WhatsApp,I don't have code to have my WhatsApp access back, I'm really confused about what's going on, I'… (read more)

Hi Mozilla teams,I need your help! I lost my phone and my access WhatsApp,I don't have code to have my WhatsApp access back, I'm really confused about what's going on, I'd really appreciate if could take a look into this issue , and restore my WhatsApp code back, thank so much for your help.

Asked by alarazumra96 2 months ago

Last reply by hawk 1 week ago

  • Archived

I am locked out of Amazon because I do not know my passkey for firefox/mozilla. I didn't know I had one and I don't know where to find it. Can you help me?

I am locked out of Amazon because I don't know my "passkey" to Amazon. I didn't know I had a passkey and I don't know where to find Amazon says it is under firefox.exe. … (read more)

I am locked out of Amazon because I don't know my "passkey" to Amazon. I didn't know I had a passkey and I don't know where to find Amazon says it is under firefox.exe. Can you help me?

Asked by magistar178 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago