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Audio is not working properly

Hello, First to clarify, this is a Firefox issue, because every other browser does not have the same issue. I've tried audios from different websites such as spotify, twi… (read more)

Hello,

First to clarify, this is a Firefox issue, because every other browser does not have the same issue.

I've tried audios from different websites such as spotify, twitch, instagram, youtube, facebook, netflix, amazon prime.... And the audio are failling, There is audio in the video but it is like when your internet is pretty bad and the audio is not working properly.

I've tried removing all addons, clearing the entire cache and cookier - re-installing firefox. none of the above worked.

Asked by nicholasreinold 14 hours ago

Last reply by jonzn4SUSE 6 hours ago

Wrong behavior on lichess.com.

Foxfire behaves incorrectly when playing chess on lichess.com. This is a popular chess playing site that hosts online chess games between logged in players. When a game c… (read more)

Foxfire behaves incorrectly when playing chess on lichess.com. This is a popular chess playing site that hosts online chess games between logged in players. When a game challenge is accepted, it presents a chess board and a clock that should start immediately counting down white's remaining time. Instead, with Foxfire, the clock starts when the first move is made by white.

The above behavior only occurs on Foxfire. On Edge, Google Chromium, and Opera, it works correctly. This is of little significance to most players, but I have observed it for a long time on Foxfire--maybe as long a two years. I have not reported it before because I can easily work around the problem. The workaround is obviously to switch away from Foxfire when playing chess on lichess.com.

Just thought someone there ought to know about this Foxfire abnormality.

Asked by Jay 12 hours ago

Last reply by richard.robins1 7 hours ago

Firefox Add-On Caution Label

Hi, I have noticed that our Extension has started getting a Caution Label with the message 'This add-on is not actively monitored for security by Mozilla. Make sure you t… (read more)

Hi, I have noticed that our Extension has started getting a Caution Label with the message 'This add-on is not actively monitored for security by Mozilla. Make sure you trust it before installing.'. Wondering if you can help me identify why the Extension has started getting this label and any help with remediating it so that label doesn't show any longer it would be much appreciated.

If this is not the right avenue for this question would you be able to provide a add-on developer support email as I was unable to find one when looking over the Developer Hub.

Thanks!

Asked by ppdev1 10 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

Opt-Out

I have been able to Opt-Out of my personal information with Google but, I still have an issue with Firefox. When a search is opened I get the following site with my addre… (read more)

I have been able to Opt-Out of my personal information with Google but, I still have an issue with Firefox.

When a search is opened I get the following site with my address information listed: USA People Search.

I keep getting the run-around with that website.

What can Firefox do to remove that information?

Thank you, Marty

Asked by mbsking 20 hours ago

Last reply by Terry 9 hours ago

firefox browser

I'm really having a hard time getting firefox to work on my pc which runs on windows 10. I updated my pc and now firefox isn't working correctly. My facebook page is too … (read more)

I'm really having a hard time getting firefox to work on my pc which runs on windows 10. I updated my pc and now firefox isn't working correctly. My facebook page is too big and I can't see everything

Asked by DDarcusio 1 day ago

Last reply by RobertJ 12 hours ago

Firefox no longer opens in full screen

I see that there was a new version loaded yesterday so don't know if this relates. Starting today, when I open Firefox, it opens in a small screen in the upper left cor… (read more)

I see that there was a new version loaded yesterday so don't know if this relates. Starting today, when I open Firefox, it opens in a small screen in the upper left corner. I want it to open in full screen. I have to click twice to get the full screen. I do not mean the screen that F11 gives since I still want my tabs at the bottom. I have Windows 10 and Firefox 103.0.2.

I realize that this is an annoyance that has a workaround. I just want what I had yesterday. Thanks in advance for your help.

Kris

Asked by dkatwdsd 16 hours ago

Last reply by RobertJ 13 hours ago

White Border at Bottom of Browser

Firefox just updated and now there's a significant white border at the bottom of the browser. This interferes with websites that cannot scroll to get to the information … (read more)

Firefox just updated and now there's a significant white border at the bottom of the browser. This interferes with websites that cannot scroll to get to the information hidden. What happened?! Fix this!

Asked by Sheila Coressel 16 hours ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (read more)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Asked by muttleythedawg 3 months ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

External program forcing closure of open Firefox browser.

Something is forcing closure of Firefox periodically (about once a week or so?). This happens whether I have Firefox open or not. If I have Firefox open at the time, th… (read more)

Something is forcing closure of Firefox periodically (about once a week or so?). This happens whether I have Firefox open or not. If I have Firefox open at the time, the browser closes then reopens at a Microsoft Bing search page ("...goose...") and all the other pages I had open have disappeared. If it happened when the browser was not already open, the next time I open it the home page has been reset as above. As far as I can see, nothing else in my settings has been changed, but I have to go in and manually reenter my usual desired homepage. Are you doing this, is Microsoft doing this, or is some other interloper causing this? Do you know any way I can find out and stop it?

Asked by abgrt134 21 hours ago

Last reply by Dropa 21 hours ago

Firefox popup offers.

How do I stop the Firefox popup ads, every time I open my browser? I will NEVER ACCEPT ANY OFFER via this method! Also, how do I change the defaulted "keep me logged in"… (read more)

How do I stop the Firefox popup ads, every time I open my browser? I will NEVER ACCEPT ANY OFFER via this method!

Also, how do I change the defaulted "keep me logged in" check box to NO CHECK CHECK MARK in that field as default. This is a security issue!

Thank you

Asked by Makusan 2 days ago

Last reply by James 1 day ago

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

Asked by dannyblay 1 day ago

Last reply by RobertJ 1 day ago

Yahoo mail not working after 103.0.2 update

I am able open yahoo mail in my firefox browser, but none of the buttons are working. i cannot select a message by clicking the checkbox to the left of the message that … (read more)

I am able open yahoo mail in my firefox browser, but none of the buttons are working. i cannot select a message by clicking the checkbox to the left of the message that is displayed in my inbox. if i select the message by clicking on the message, instead of being able to view it in the pane below my list of inbox messages, it appears in a new window. in that new window, no buttons are working. cannot delete, forward, reply, or use the back button to get back to my inbox. also unable to click on the calendar icon and see my calendar or click on the contacts icon to see my contacts. yahoo mail works fine in both edge and chrome browsers only having this problem in firefox.

Asked by loisimbrogno 1 day ago

Last reply by CANDLEWYCK91 1 day ago

downloads

I checked the ask where to send downloads but the it does not ask where to save it simply sends to download which there isn't an option to remove that choice even though … (read more)

I checked the ask where to send downloads but the it does not ask where to save it simply sends to download which there isn't an option to remove that choice even though it show that I have checked the ask me where to box. I want this fixed so I can always direct the downloads to where I want them to be save.

Asked by c101 1 day ago

Last reply by Terry 1 day ago

Deleting the corrupted email address which is prompted

When I try to log in to websites, three different usernames are prompted. One is my correct Gmail address, one is my correct mobile phone number, and the third is my corr… (read more)

When I try to log in to websites, three different usernames are prompted. One is my correct Gmail address, one is my correct mobile phone number, and the third is my correct Gmail address with 'joseph' appended in the case of Firefox, but 'busy' in the case of Chrome. How can I delete that corrupted prompt from Firefox ?

Asked by Sebastian42 3 weeks ago

Last reply by cor-el 1 day ago

Sharing button issue

I recently created a new artist website on WIX and added a widget by Elfsight that shows sharing buttons. The widget is installed correctly. The buttons appear when I bri… (read more)

I recently created a new artist website on WIX and added a widget by Elfsight that shows sharing buttons. The widget is installed correctly. The buttons appear when I bring up the site on Microsoft Edge, but not on Firefox. What gives? I tried clearing my cache etc. to no avail. Any help would be very much appreciated. Thanks!

Asked by hel_montpetit 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 1 month ago

Last reply by Mary 1 day ago