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  • Solved

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 2 weeks ago

Answered by Sean Thomas 1 week ago

New PDF Editor

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You,… (read more)

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You, David

Asked by Drone 5 days ago

Last reply by zeroknight 5 days ago

  • Solved

Suddenly cant delete emails in outlook.live.com

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave… (read more)

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again.

I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail.

I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge.

This HAS to be a bug in a recent update in Firefox

Asked by Adrenoreceptor 2 months ago

Answered by Adrenoreceptor 2 months ago

Microsoft points not adding while using firefox 120.0

while I using bing I will receive a Microsoft Points. But after updating Firefox to 120.0, I didn't get any. Somebody know how? I'm sharing you all of my extensions, and … (read more)

while I using bing I will receive a Microsoft Points. But after updating Firefox to 120.0, I didn't get any. Somebody know how? I'm sharing you all of my extensions, and others. If someone know how I can again get points please help me.

Asked by DeanDark 4 months ago

Last reply by DeanDark 4 months ago

can't access a web page.

I can't access this web page: www.fivelakes.settlement.com. This comes up: Hmm. We’re having trouble finding that site. We can’t connect to the server at www.fivelakes… (read more)

I can't access this web page: www.fivelakes.settlement.com. This comes up:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.fivelakes.settlementaccount.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by akhenaton_50 3 months ago

Last reply by jonzn4SUSE 3 months ago

Problem logging in, "Entry Point not Found"

Clicking on Firefox icon to log in I receive following message and gray screen. firefox.exe - Entry Point Not Found " The procedure entry point Flush could not be located… (read more)

Clicking on Firefox icon to log in I receive following message and gray screen. firefox.exe - Entry Point Not Found " The procedure entry point Flush could not be located in the dynamic link library C:\Program Files (x86)\Mozilla Firefox\xul.dll." Followed by another pop-up. "Could not load XPCOM" There was an automatic up-date several days ago and I have had this problem ever since. Is there a fix?

Asked by John Vivian 5 months ago

Last reply by cor-el 5 months ago

Access to e-mail

I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not g… (read more)

I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not get it because you will not let me access my e-mail. This situation has been going on for a few weeks and it is getting irksome. When I call your support people hank up on me.

Asked by hendrig 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Is there a way to zoom in and out Just the elements of a page?

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of … (read more)

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of days here, but cannot remember How I did so..

Asked by Katerpie 3 months ago

Answered by Katerpie 1 month ago

  • Solved

Chatgpt issue on Firefox browser, comparing Edge

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface… (read more)

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface only shows an 'Upgrade' option instead of the 'Refer a Friend' feature, which suggests that my subscription isn't being recognized properly. Additionally, whenever I try to send a message in the chat, I receive an error stating, 'Our systems have detected unusual activity from your system. Please try again later.' I haven't encountered these issues on other browsers. Could you please provide assistance or guidance on how to resolve these problems with Firefox?"

I have tried to clear the cache, and relogin, does not work...

I am wondering if this is an issue of Firefox or ChatGPT, any resolution on this?

Asked by Zhenggli 4 months ago

Answered by Zhenggli 4 months ago

  • Solved

Windows 11 taskbar behavior not what it used to be for Firefox, Please help?

On Windows 11 I used to be able to click on the Firefox icon on the taskbar to open Firefox which still works however when bringing Firefox back to the foreground after b… (read more)

On Windows 11 I used to be able to click on the Firefox icon on the taskbar to open Firefox which still works however when bringing Firefox back to the foreground after being minimized or in the background of another app it will only give me the option to select one of the tabs that I have open instead of just opening it back up to the previous tab I was on... Is there a way to fix this? This doesn't happen with Edge or Chrome...

Asked by RepoDraghon 5 months ago

Answered by zeroknight 5 months ago

Downloads

The download icon is not on my toolbar since the last upgrade. Instead, there is an icon for pocket. I want my downloaded files to go to the downloads folder, not pocke… (read more)

The download icon is not on my toolbar since the last upgrade. Instead, there is an icon for pocket. I want my downloaded files to go to the downloads folder, not pocket. How can I get the download icon back?

Asked by batey.ian.l 5 months ago

Last reply by zeroknight 5 months ago

Virus alerts

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find a… (read more)

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find any viruses when I perform a scan....

Asked by rnewton43 5 months ago

Last reply by Terry 5 months ago

Access Denied messages

In Firefox, I get multiple messages that say: Access Denied You don't have permission to access "http://www.######.com/" on this server. Reference #18.9daf0660.1698269628… (read more)

In Firefox, I get multiple messages that say: Access Denied You don't have permission to access "http://www.######.com/" on this server. Reference #18.9daf0660.1698269628.1b88b68b

I have tried many suggestions from web searches but still have the problem. I have: cleared history, cookies and cache reset firefox turned off firewall (microsoft) then turned it back on turned off proxy I do not have a VPN changed the DNS reset my modem reset my router run internet troubleshooter run in private mode run in safe mode turned off extensions restarted computer reset network settings

I added a VPN and it will work with that running but I prefer not to use it.

this also happens in Opera, Bing and Chrome. I am on Wifi and my son is on ethernet connection and we both have the issue.

Very frustrating. Any other suggestions? Could it be Windows Defender?

Asked by johndhogan 5 months ago

Last reply by johndhogan 5 months ago

No sound ONLY in Firefox

Hello, I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo do… (read more)

Hello,

I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo does not appear in tabs were videos or music is playing and firefox doesn't show up in EarTrumpet. It does show in the volume mixer but no bar appears to show it is displaying sound while media is playing.

I'm running : Firefox version 119.0 64 bits Windows 10 64 bits version 22h2, OS build 19045.3570

I've tried :

  1. Restarting Firefox
  2. Muting/Unmuting Firefox in the volume mixer, in firefox tabs too
  3. Downgrading to version 118.02 32 bits
  4. Uninstalling all my audio drivers followed by a restart (they got re installed but no change for Firefox)
  5. Restarting Firefox with all addons disabled

I'm running out of solutions.

Kind regards

Asked by Admax 5 months ago

Last reply by Marty McFly 4 months ago