Firefox Support Forum

Hello everyone, a long time ago i changed my youtube name to something else and to this day it never updated on firefox. Yesterday i finally asked youtube support about it and they told me to check with mobile or other browsers and there it works fine, so only firefox is borking out on that one. Do you have an idea how i can solve that?

sincerly, Cammy

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log in each time...and I receive an email that a new device has just logged into my account. All of this suspiciously coincides with a recent browser update. On my bank feedback it's showing as Firefox "125"...when all previous logins were recorded as Firefox "124". Help!

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you dont have this extension why?

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles...

I already have 125.0.2 installed with various Profiles.

I found a 'few' links and they were quite 'cloudy' and also since Firefox (now) does not have the 'ask you WHERE to' install... I vaguely remember years ago, it was possible.

I do not mid doing tweaking, I also already have backups of profiles, just in case!

Thank you in advance M

PS it seems Mozilla does not want us to install multiple instances (perception)!

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure out what else might be preventing it from loading. It is free. I don't have this problem with any other website that I know of. I'm running the latest version of Firefox & have Windows 11 on a one-year-old PC. I didn't have this problem in my old computer, which ran Windows 7. Please help. Thanks.

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). Any idea what's happening with that?

...and while I'm here, is there a way to choose the digital format for saved screenshots other than .png?

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related to discord. I found one item in my download preferences that says "discord' but everything I've tried won't allow me to erase it. Any information on what this might be? and how/if I should erase it? (In fact, I don't know what any of the items are in my content types)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozilla.org/about

my profile is: https://discourse.mozilla.org/u/tugrul/summary

please unsuspend my account. thanks.

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are inserted in the pdf file, seemingly at random. I looked at the HTML source, and could not see anything that obviously triggers the blank pages. For example, a web page that ought to print to about 35 pages generates a file of more than 600 pages, with most of them blank.

I can use Microsoft Edge as an alternative, but pdf files from that browser strip out all the color, and are nevertheless super huge, about ten times larger than the ones from Firefox. E.g. the file mentioned above, about 35 pages, would be about 1.3 MB from firefox, and 12 MB from Edge. So getting the file from Firefox would be nice.

Is there a reason why print to pdf is behaving in this strange way, and anything I can do about it?

In recent weeks a PopUp is appearing on my Outlook.live.com Hotmail screen: "Add Outlook.live.com as an application for mailto links? There is no choice to Decline only to Add it. You can Close the link with the X but it keeps returning each time I log in.

We are cautioned repeatedly not to click on unknown links so I haven't.

Could someone please explain in "layman terms" why I am getting this, what it's for and how to stop it?

Thank you to everyone.