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FireFox Version 109.0

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I s… (read more)

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I scroll right then left the the Google Search Window overlays the top window of my homepage. I notice that if I refresh the page by clicking the refresh button the Google Search window sometimes goes away.

Asked by attride 19 hours ago

Last reply by attride 28 minutes ago

Impossible to create a shortcut of a web-page on desktop or a folder by drag-&-drop on Mac

Hi, I'm having this very annoying problem with Firefox (v109.9) on my MAC (macBook Pro 2020 - macOS Monterey v12.6). I used to do this (and actually still successfully d… (read more)

Hi, I'm having this very annoying problem with Firefox (v109.9) on my MAC (macBook Pro 2020 - macOS Monterey v12.6). I used to do this (and actually still successfully doing it, on another MAC machine) to create a web page shortcut on the desktop or in a folder, by drag and drop, but it's impossible for me to do it on this machine and I can't figure out what could be the problem.

After clicking on the padlock icon, to the left of the address bar, I can easily drag it to the destination I prefer (eg a folder) but when I release the mouse button the operation doesn't work. Unlike what happens in the other MAC machine, doing the same operation, the button does not turn into the green "+" icon and suddenly disappears, without doing anything and without giving me any warning.

I've tried reading suggestions on the web, but haven't found anything that really gives me a solution. Could it be one of my browser's security settings? Please, please, could you help me? I need this feature very often, so if I don't fix this soon I will be forced to switch browsers.

Thank you very much for you attention! Lu

Asked by nofre03 53 minutes ago

Why is Firefox opening new tabs for content I have not clicked or even moused over?

Why is Firefox opening new tabs for content I have not clicked or even moused over? This just started a few days ago. It is mostly adds, but sometimes news articles I ha… (read more)

Why is Firefox opening new tabs for content I have not clicked or even moused over? This just started a few days ago. It is mostly adds, but sometimes news articles I have not selected.

Asked by pmuench 1 hour ago

Last reply by TyDraniu 1 hour ago

audio in video playing in firefox stops if i add a new tab or add a tab in existing browser

When I play a video or audio, the audio stops abruptly if i add a new tab or switch between tab. This is of recent nature. There is no yellow marks on the device manager.… (read more)

When I play a video or audio, the audio stops abruptly if i add a new tab or switch between tab. This is of recent nature. There is no yellow marks on the device manager. When I click the sound is totally gone. I have not changed any settings. I tried a thread solution of making false in auto pref media in about:config. But that does notfix the problem. why this happens and how to fix it I was adding speakers to a pc after quite long time and the sound plays well. But i could not hear the audio if i change the tab or add a new tab

Asked by jrj 1 day ago

Last reply by jrj 2 hours ago

Firefox 109, Mac laptop, application menu not working

I am using Firefox 109 on my MacBook Pro (M1 chip), and after I upgraded to version 109, the application menu stopped working. When I click on the pancake icon in the upp… (read more)

I am using Firefox 109 on my MacBook Pro (M1 chip), and after I upgraded to version 109, the application menu stopped working. When I click on the pancake icon in the upper right corner of the screen, the drop down menu becomes visible, but none of the items on the list are responsive. Fortunately, I can access passwords and the like by going to preferences under the Firefox menu on the left of the screen, but it's less convenient. Can I fix this on my own, or do I need to wait for the next upgrade?

Asked by Rick Herder 17 hours ago

Last reply by Mich 5 hours ago

Password Manager Extension Bug

I have installed Strongbox; however, it will not add to the toolbar in the upper right of the browser where other extensions appear. Clicking on the puzzle piece just ta… (read more)

I have installed Strongbox; however, it will not add to the toolbar in the upper right of the browser where other extensions appear. Clicking on the puzzle piece just takes me to the page of installed extensions. Even though it indicates it is installed, I find no way to access this password manager.

I use the most current Firefox on Windows 10.

Asked by Reg 11 hours ago

Last reply by Reg 7 hours ago

Firefox updates

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to upda… (read more)

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to update to the next version that is available. What is Partner Removal? Is it a legitimate update? I can't find anything on the website regarding this. Why does it not tell me to update to version 109?

Thank you for your help.

Mark Olson

Asked by Markeo 9 hours ago

Last reply by James 9 hours ago

After downloading a file from Google Drive, Firefox 1) annoyingly does not ask me in which folder to download the file and 2) opens a preview of the document

As mentioned Firefox, unlike Chrome, does not ask me where I want to download a file on my computer. I have it checked to "Always ask me where to download the file" and y… (read more)

As mentioned Firefox, unlike Chrome, does not ask me where I want to download a file on my computer. I have it checked to "Always ask me where to download the file" and yet it still does not. Additionally when downloading PDFs it opens another tab as a preview for the document in question that I have just opened, but I do not want it to it is quite annoying. Thank you for your help.

Asked by ianshotts123 22 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

Unable to load Firefox

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and re… (read more)

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and reinstalled Firefox, but that didn't help. I can access it on my laptop, so it seems smth has gone wrong on my main computer. Any ideas?

Asked by smlayton 1 day ago

Last reply by cor-el 12 hours ago

Firefox and Firefox Developer Edition on the same computer

Hello everyone! I was wondering if it is possible to have both Firefox and Firefox Developer Edition installed on the same computer and maybe even run side by side. FYI I… (read more)

Hello everyone! I was wondering if it is possible to have both Firefox and Firefox Developer Edition installed on the same computer and maybe even run side by side. FYI I already have the Normal version of Firefox installed.

Asked by Nikolas Ts. 14 hours ago

Last reply by cor-el 12 hours ago

Firefox opening other apps

My issue is that whenever I do a fresh opening of the Firefox app on my 14" MacBook Pro, it immediately opens the App Store in the Twilio Authy app. Can anyone explain wh… (read more)

My issue is that whenever I do a fresh opening of the Firefox app on my 14" MacBook Pro, it immediately opens the App Store in the Twilio Authy app. Can anyone explain why this is occurring? Can someone tell me how to eliminate this problem and has it happened to anyone else?

Asked by أحمد جارو 14 hours ago

Last reply by Dropa 12 hours ago

New York Times Cooking recipes print with error i.e., the "end of recipe bar" and "Private Note" heading over print wrapped text at the top of the second page of the recipe.

All New York Times Cooking recipes printed from Firefox 109.0 print with the error noted above (The "end of recipe bar" and "Private Note" heading, which usually print at… (read more)

All New York Times Cooking recipes printed from Firefox 109.0 print with the error noted above (The "end of recipe bar" and "Private Note" heading, which usually print at the end of the recipe, over-print wrapped text at the top of the second page of the recipe obscuring underlying wrapped text.). This error had appeared occasionally in the past, but now is consistently present. I have refreshed my up to date version of Firefox and cleared old print settings. The error shows up on printing to two separate printers and it shows up when printing from a desk top and a lap top computer with synced Firefox, and from a separate lap top with Firefox that is not synced. The error DOES NOT show up on printing with either Chrome or Edge browsers.

NY Times Cooking customer Service has not received inquires about this error and suggested the error lay in a settings issue.

Have others reported this error?

All suggestions will be appreciated.

Thank you, Fred Pintz

Asked by fpintz1 18 hours ago

Last reply by jscher2000 - Support Volunteer 13 hours ago